Dubai for people with reduced mobility

Burj Khalifa tower

The Burj Khalifa is an iconic skyscraper and a symbol of human ambition and ingenuity. In terms of accessibility, it is a perfectly accessible building with all the amenities for people in wheelchairs or with disabilities.

Today, it is the tallest building in the world, with a total height of 828 meters and 163 floors. Construction began in 2004 and was inaugurated in January 2010. Its design is inspired by the geometry of the spider flower (Hymenocallis), a regional flower and was designed by architect Adrian Smith.

Despite having 163 floors, only about 154 of them are usable. The upper floors are reserved for mechanical services and communication equipment, and in the 154 habitable floors, we find hotels, restaurants, offices, and private residences.

Some interesting facts include:

Fast elevators: The Burj Khalifa has some of the fastest elevators in the world, reaching speeds of up to 10 meters per second.
Sustainable energy: The Burj Khalifa has a condensation water collection system that, according to estimates, collects around 15 million gallons of water per year. This water is used to irrigate the surrounding gardens and green areas.
Dubai Fountain: Right at the foot of the Burj Khalifa is the Dubai Fountain, one of the largest and most spectacular fountains in the world, shooting water up to a height of 150 meters (492 feet).
Highest restaurant in the world: The Burj Khalifa houses the world's highest restaurant, At.mosphere, located on the 122nd floor.
At the Top: The Burj Khalifa offers two observation platforms for visitors. At the Top is located on floors 124 and 125, while At the Top Sky, which is the world's highest outdoor observation platform, is on the 148th floor.

The Burj Khalifa offers the following facilities for wheelchair visitors:

Barrier-free access: The building has ramps and wheelchair-accessible entrances in all public areas, including the main entrance and the At the Top, Burj Khalifa area, from where you can enjoy the panoramic views.
Elevators: The Burj Khalifa elevators are equipped to accommodate wheelchairs and have control buttons at an accessible height. The elevator will take you to the At the Top observation platform on floors 124 and 125.
Spacious areas: The observation areas and common areas of the Burj Khalifa are spacious enough for people in wheelchairs to move around with ease.
Trained staff: The Burj Khalifa staff is trained to attend to the needs of wheelchair visitors and is available to provide assistance if necessary.
It is recommended to book your tickets in advance, and if you need additional assistance, you can contact the Burj Khalifa before your visit to ensure your specific needs are met.

Admission:

To access the Burj Khalifa observation platforms, At the Top (floors 124 and 125) and At the Top Sky (floor 148), you must purchase tickets. Prices vary depending on the observation platform, the time of the visit, and whether you choose a fast track option or additional packages.

Generally, At the Top tickets are cheaper than At the Top Sky tickets, as the latter offers a more exclusive experience and is located on a higher floor.

Ticket prices may vary, but here is an approximate idea:

At the Top (floors 124 and 125): Prices can range from about 35 USD (129 AED) for adults and 26 USD (96 AED) for children during off-peak hours to about 55 USD (205 AED) for adults and 46 USD (167 AED) for children during peak hours.
At the Top Sky (floor 148): Prices can start from approximately 95 USD (351 AED) for both adults and children.

It is recommended to book tickets in advance, especially during the high tourist season, as tickets can sell out quickly. Tickets can be booked online through the official Burj Khalifa website or at the on-site box office.

Please note that these prices are approximate and may vary. Consult the official Burj Khalifa website for up-to-date pricing and availability information.

Once you arrive at the Dubai Mall, follow the signs that will lead you to the entrance of "At the Top, Burj Khalifa". The entrance is located on the ground floor of the shopping center, and all public areas of the shopping center are designed to be wheelchair accessible.

Restrooms:

Accessible restrooms: You will find accessible restrooms in public areas and on observation platforms.

Accessibility:

Getting to the Burj Khalifa by public transport while using a wheelchair is quite simple, as Dubai's public transport system is designed to be accessible. Here's how to get to the Burj Khalifa using the Dubai Metro:

Dubai Metro: The Dubai Metro's Red Line connects directly to the Burj Khalifa. You should get off at the "Burj Khalifa/Dubai Mall" metro station, which is a short distance from the building. The Dubai Metro has accessible facilities for wheelchair users, such as elevators, ramps, and designated carriages.

Accessible walkway: From the "Burj Khalifa/Dubai Mall" metro station, you can access the Burj Khalifa and the Dubai Mall via a covered and air-conditioned walkway called "Metro Link". This walkway is designed to be accessible and features ramps and elevators for wheelchair users. The walk along the walkway can take approximately 10-15 minutes.

If you prefer to use other public transport, such as accessible buses or taxis, they are also available in Dubai. Accessible taxis have ramps and space to accommodate wheelchairs. You can request an accessible taxi by calling Dubai's transport service or using transportation apps like Uber or Careem, which also offer accessible vehicle options.

Address and contact:

Burj Khalifa 1 Sheikh Mohammed bin Rashid Blvd Dubai, United Arab Emirates
Phone: (+971) 4 366 1655.
Official website: https://www.burjkhalifa.ae/en/

Museum of The Future

The Museum of the Future in Dubai is an innovative and iconic space of architectural and technological design, showcasing the latest trends and inventions in the field of science, technology, and innovation. It is a place that aims to inspire visitors and promote knowledge and collaboration in these fields.

The museum is wheelchair accessible and is designed to ensure the comfort and safety of all its visitors.

This museum focuses on exploring the possible directions and developments in science, technology, and innovation. Although exhibits and experiences may change over time, here are some thematic areas and key elements you might find in the museum:

Innovations in artificial intelligence and robotics: The museum may display advances in AI, robotics, and automation, including demonstrations of robots and intelligent systems in action.
Clean energy technologies and sustainability: The museum could showcase solutions and developments in renewable energy, energy efficiency, and technologies to combat climate change.
Advances in biotechnology and genetics: The museum may explore topics related to gene editing, gene therapies, and biotechnology, as well as their implications for health and medicine.
Virtual and augmented reality: Visitors can experience virtual and augmented reality applications in fields such as entertainment, education, and medicine.
Innovations in transportation and mobility: The museum could present developments in sustainable transportation, autonomous vehicles, and advanced transportation systems.
Communication and networking technologies: The museum may explore advances in information and communication technologies, such as 5G networks and quantum computing.
Solutions for smart and sustainable cities: Visitors can learn about the design and planning of smart cities, including technologies to improve the quality of life and sustainability of urban environments.
Art and design of the future: The museum may also display artworks and design that explore themes related to technology, sustainability, and visions of the future.

Please note that exhibits and experiences may vary, so it is important to check the updated information before visiting the museum.

Some accessibility features include:

Wide corridors: The corridors inside the museum are wide enough to allow wheelchair passage and facilitate mobility in the space.
Elevators and escalators: The museum has accessible elevators and escalators that allow wheelchair users to move between different levels of the building.
Interactive exhibits: Many of the exhibits and interactive experiences in the museum are designed to be accessible and enjoyable for wheelchair users.
Signage and tactile maps: The museum may offer braille signage and tactile maps to help visually impaired visitors navigate the space.
Trained staff: The museum staff receive training to assist and support visitors with disabilities, including those who use wheelchairs.

Entrance:

The entrance to the museum is accessible to people with mobility issues thanks to ramps and elevators.

Prices depend on various factors, so we recommend checking the website for different options.

The museum is open from 10:00 am to 7:30 pm every day of the week.

Bathrooms:

The museum's restrooms are designed for people with limited mobility, with appropriate facilities and easy access.

Accessibility:

To get to the Museum of the Future in Dubai using public transportation, you can use the metro, buses, or taxis, depending on your location and preferences. Here are some options:

Metro: The red line of the Dubai Metro is a convenient option to get to the Museum of the Future. The nearest metro station to the museum is the "Emirates Towers" station, which is within walking distance of the museum. The red line of the metro connects many popular areas of Dubai, such as Dubai International Airport, Burj Khalifa, Mall of the Emirates shopping center, and Dubai Marina.

Bus: There are several bus routes that pass near the Museum of the Future. The closest ones are lines X-22, 27, and 29. All are accessible.

Taxis and shared transportation services: If you prefer more direct transportation, taxis and shared transportation services like Uber and Careem are widely available in Dubai and can take you directly to the museum.

Address and contact information:

Museum of the Future, Sheikh Zayed Road, Dubai, United Arab Emirates
Phone: (+971) 8002071
Email: info@museumofthefuture.ae
Website: https://museumofthefuture.ae/

When planning your visit to the Museum of the Future, remember to check their website or contact them for the most up-to-date information on exhibits, experiences, and accessibility features. This will help ensure a smooth and enjoyable visit tailored to your needs.

Dubai Mall

The Dubai Mall is one of the largest and most luxurious shopping centers in the world and, fortunately, is wheelchair accessible and offers a wide variety of shops, restaurants, and attractions for its visitors. Some of the things you can find at the Dubai Mall include:

Shops: The Dubai Mall has over 1,300 stores offering a wide variety of products, from clothing and accessories to electronics and home goods. Some popular brands present in the mall include Apple, Gucci, Zara, Chanel, H&M, Louis Vuitton, Sephora, and many more.
Restaurants and cafes: The mall is home to a large number of restaurants, cafes, and fast-food stalls offering various culinary options from around the world. You'll find everything from fast food options like McDonald's and KFC to fine dining restaurants.
Attractions: The Dubai Mall is famous for its numerous attractions and activities for the whole family. Some of the popular attractions include:

The Dubai Aquarium and Underwater Zoo: a massive aquarium that houses thousands of marine species.
KidZania: an interactive educational entertainment center where children can learn about different professions while having fun.
Dubai Ice Rink: an Olympic-sized ice skating rink open to visitors of all ages.
VR Park: a virtual reality theme park that offers exciting experiences and games in an immersive environment.

Cinema: The Dubai Mall has a cinema called Reel Cinemas, which offers a wide selection of international and local films, as well as luxury cinema experiences.
Events and shows: The mall often hosts events and shows in its open spaces and event areas. These can include fashion shows, concerts, art exhibitions, and cultural events.
The Dubai Dancing Fountains Show: Just outside the Dubai Mall, you can enjoy the Dubai Dancing Fountains Show, which is one of the largest and most exciting fountain shows in the world.
Burj Khalifa: The iconic Burj Khalifa skyscraper, the tallest building in the world, is located next to the Dubai Mall. You can visit the "At The Top" observation deck on the 148th floor to enjoy panoramic views of the city.

In addition to these attractions, you'll also find a wide range of services and facilities at the Dubai Mall, such as banks, ATMs, mobile device charging stations, rest areas, and more. With all this, the Dubai Mall is a complete shopping, entertainment, and dining destination for visitors of all ages and tastes.

In general, the Dubai Mall is well equipped to cater to wheelchair users. However, if you have any specific concerns, I would recommend contacting the mall before your visit for more information and to ensure that you can enjoy your time there without any issues.

Entrance:

Entrance is completely free and features accessible entrances at different points of the mall, as well as ramps and elevators to facilitate mobility.

Restrooms:

Wheelchair-accessible restrooms are available throughout the mall, and are generally marked with the international accessibility symbol.

Accessibility:

Getting to the Dubai Mall by public transportation is quite easy, as Dubai has an efficient public transport network. You can use the metro, bus, and taxis to get to the mall.

Metro: The Dubai Metro's Red Line is the most convenient for getting to the Dubai Mall. You should get off at the "Burj Khalifa/The Dubai Mall" station. This station is directly connected to the mall via a pedestrian bridge called the "Metro Link", which is fully wheelchair accessible.

Bus: There are several bus routes that stop at or near the Dubai Mall. You can take routes 27, 29, or D01, which have stops at the Dubai Mall bus station. Buses in Dubai are typically equipped with ramps and designated wheelchair areas, making access easier.

Taxi: Taxis in Dubai are a comfortable and accessible option for getting to the Dubai Mall. You can request a wheelchair-accessible taxi by calling the RTA (Roads and Transport Authority) or using mobile apps like Uber or Careem, which offer accessible vehicle options.

Tram: Although there isn't a tram station directly at the Dubai Mall, you can take the Dubai Tram and transfer to the metro at the "Jumeirah Lakes Towers" station (Red Line). Then, follow the instructions mentioned in point 1 to get to the Dubai Mall by metro.

Private car: If you're driving a private car, remember that there are parking spaces reserved for people with disabilities near the main entrances of the mall. Make sure to display the appropriate identification or permit in your vehicle.

Remember to plan your trip in advance and check the updated schedules and routes using the official RTA app, called "RTA Dubai", or by visiting their website.

Address and contact:

The Dubai Mall, Financial Center Road, Downtown Dubai, Dubai, United Arab Emirates.
Phone: (+971) 800 382246255 (800-DUBAI-MALL)
Email: enquiry@thedubaimall.com
Web: https://thedubaimall.com/

The Dubai Fountain

The Dubai Fountains show is undoubtedly one of the main attractions of the city and is fully wheelchair-accessible. The fountains are located in the artificial lake next to the Burj Khalifa and the Dubai Mall. Here are some suggestions for enjoying the fountains show in a wheelchair:

Accessible spaces: Around the lake, there are paved and accessible areas for wheelchair users to enjoy the show. Make sure to arrive early to find a good spot and have a clear view of the fountains.
Showtimes: Fountain shows take place every 30 minutes from 6:00 p.m. to 11:00 p.m. on weekdays and until midnight on weekends. Take the opportunity to watch multiple shows if you want to experience different choreographies and music.
Restaurants overlooking the fountains: Some restaurants in the Dubai Mall and Souk Al Bahar offer panoramic views of the fountains. You can book a table at one of these accessible restaurants to enjoy a meal while watching the show. However, it is recommended to book in advance as these spots tend to fill up quickly.
The floating bridge: If you want a unique view of the fountains show, you can access the floating bridge that connects the Dubai Mall with Souk Al Bahar. This bridge is wheelchair-accessible and offers a different perspective of the show.
Abra boat tour: You can also experience the fountains show from the water on an abra boat tour. Although some abras may not be wheelchair-accessible, there are accessible boats available upon request. Contact the abra boat tour ticket counter at the Dubai Mall's Waterfront Promenade for more information and to book an accessible boat trip.

In general, the Dubai Fountains show is an impressive and accessible event for wheelchair users. Be sure to plan ahead and enjoy this beautiful show while visiting Dubai.

Admission:

Admission to watch the Dubai Fountains show is completely free. You can enjoy the show from various points around the artificial lake, which is accessible to the public. The fountain shows occur every 30 minutes from 6:00 p.m. to 11:00 p.m. on weekdays and until midnight on weekends.

Bathrooms:

Yes, the Dubai Mall has wheelchair-accessible bathrooms. These accessible restrooms are located throughout the mall and are marked with the international accessibility symbol.

Adapted restrooms generally offer features such as extra maneuvering space, grab bars, lowered sinks, and tilted mirrors, making them easier to use for people with limited mobility.

If you need help locating an adapted restroom while at the Dubai Mall, don't hesitate to ask mall staff for information or head to an information or customer service counter. The staff will be happy to help you find the nearest adapted restroom.

Accessibility:

Getting to the Dubai Mall using public transportation is quite easy, as Dubai has an efficient public transport network. You can use the metro, bus, and taxis to get to the mall.

Metro: The red line of the Dubai Metro is the most convenient for reaching the Dubai Mall. Get off at the "Burj Khalifa/The Dubai Mall" station. This station is directly connected to the mall via a pedestrian bridge called "MetroLink," which is fully wheelchair-accessible.

Bus: There are several bus routes that stop at or near the Dubai Mall. You can take routes 27, 29, or D01, which have stops at the Dubai Mall's bus station. Buses in Dubai are usually equipped with ramps and designated wheelchair areas, making access easier.

Taxi: Taxis in Dubai are a comfortable and accessible option for getting to the Dubai Mall. You can request a wheelchair-adapted taxi by calling the RTA (Roads and Transport Authority) or using mobile apps like Uber or Careem, which offer accessible vehicle options.

Tram: Although there is no tram station directly at the Dubai Mall, you can take the Dubai Tram and transfer to the metro at the "Jumeirah Lakes Towers" station (red metro line). Then, follow the instructions mentioned in point 1 to get to the Dubai Mall by metro.

Private car: If you are using a private car, remember that there are reserved parking spaces for people with disabilities near the main entrances of the mall. Make sure to display the appropriate identification or permit on your vehicle.

Remember to plan your trip in advance and check updated schedules and routes using the official RTA app, called "RTA Dubai," or by visiting their website.

Address and contact:

The Dubai Fountains, Financial Centre Road, Downtown Dubai, Dubai, United Arab Emirates.

The Dubai Fountains do not have a direct contact, but you can reach out to the Dubai Mall if you have questions or concerns related to the fountains. The Dubai Mall's contact details are:

Phone: (+971) 800 382246255 (800-DUBAI-MALL)
Email: enquiry@thedubaimall.com
Web: https://thedubaimall.com/

Your Dubai guide

The city of Dubai is known worldwide for its incredible growth, imposing skyscrapers, and luxurious hotels. Although tourism in Dubai can be a unique experience, it is essential to address how this city is experienced from the perspective of a person in a wheelchair. In these lines, we will introduce you to the history of Dubai, give you some interesting facts, and discover curiosities and opportunities that this metropolis offers to its visitors with reduced mobility. Dubai's history dates back more than 4,000 years, with archaeological evidence of settlements in the area dating from the Bronze Age. However, modern Dubai began to take shape in the 19th century when the Bani Yas tribe, led by the Al Maktoum family, settled in the area. Since then, Dubai has become an important trading and pearl center in the region. The real turning point in Dubai's history was the discovery of oil in 1966. This finding brought enormous wealth to the city and allowed Sheikh Rashid bin Saeed Al Maktoum, then ruler of Dubai, to invest in infrastructure and urban development projects. In 1971, Dubai joined six other emirates to form the United Arab Emirates. Since then, Dubai has experienced unprecedented growth, becoming an ultra-modern metropolis known for its innovative architecture, luxury, and tourism. Despite the wealth generated by oil, Dubai has worked to diversify its economy, focusing on sectors such as trade, transportation, tourism, and finance.

Interesting facts:

Population and diversity: Dubai is the most populous emirate of the United Arab Emirates, with approximately 3.4 million inhabitants. What is even more surprising is that over 80% of Dubai's population is made up of expatriates, making it one of the most multicultural cities in the world.
Skyscrapers and architecture: Dubai is home to over 200 skyscrapers, including the Burj Khalifa, the world's tallest building at 828 meters high. In addition, the city features unique architectural projects, such as the Palm Jumeirah Islands, the palm-shaped artificial archipelago, and the Burj Al Arab Hotel, known as the world's only 7-star hotel.
Economy: Although oil was crucial in Dubai's initial development, it currently accounts for less than 1% of its GDP. The city's economy has successfully diversified, and tourism is one of the main economic drivers. Dubai receives over 16 million tourists per year, and this number is expected to continue increasing.
Sustainability: Despite its image of luxury and excess, Dubai has begun to address issues of sustainability and the environment. The city has launched initiatives such as the "Dubai Clean Energy Strategy 2050", with the aim of obtaining 75% of its energy from clean sources by 2050. In addition, sustainable transport projects are being developed, such as the driverless metro system and the Hyperloop.

Curiosities and accessibility:

The city of gold: Dubai is known as the "city of gold" due to the large number of gold shops found in its souks and shopping centers. In fact, Dubai's Gold Souk is one of the largest gold markets in the world. These souls and shopping centers are usually accessible for people in wheelchairs, with ramps and elevators available.
The busiest airport in the world: Dubai International Airport is the busiest in the world in terms of international passengers. This airport is highly accessible for wheelchair users, with appropriate facilities and services, such as adapted bathrooms and free wheelchairs.
Accessible beaches: Dubai has several public and private beaches with accessible facilities for people in wheelchairs. These include ramps, amphibious chairs, and shaded areas. An example of this is Al Mamzar beach, which offers an inclusive and pleasant environment for all visitors.

In summary, Dubai is a city that has experienced astonishing growth and development in recent decades. From its origins as a small settlement to becoming an ultra-modern metropolis, Dubai has managed to position itself as a top-tier tourist destination. Although accessibility remains a challenge in some areas of the city, significant efforts have been made to improve the experience for people in wheelchairs. With a combination of impressive architecture, exciting tourist attractions, and diverse culture, Dubai offers a unique and unforgettable experience for all its visitors, including those with reduced mobility.

Dubai Tourist office

Accessible tourism offices in Dubai play a crucial role in providing information and resources to visitors with reduced mobility or disabilities. Below is information on the most important ones:

Dubai Tourism (Department of Tourism and Commerce Marketing, DTCM):

The main tourism office of Dubai is located in the Al Fattan Plaza building, in the Al Garhoud area. The building has wheelchair access, ramps, and elevators, making entry and movement within the office easy. The DTCM provides information on accessible tourist attractions, accommodation, and transportation in the city.

Address and contact:

Al Fattan Plaza Building, Airport Road, Al Garhoud, Dubai, United Arab Emirates
Phone: (+971) 600 55 5559
Web: https://www.visitdubai.com

At the Top Visitor Center, Burj Khalifa:

This visitor center is located in the iconic Burj Khalifa and offers information about the tower and its surroundings. Access to the facilities is completely wheelchair accessible, with ramps and elevators available.

Address and contact:

At the Top, Burj Khalifa, Dubai Mall, Lower Ground Level, Downtown Dubai, Dubai, United Arab Emirates
Phone: (+971) 4 366 1655
Web: https://www.atthetop.ae

Tourist Information Kiosks in Dubai Mall and Mall of the Emirates:

These tourist information kiosks are located in two of the largest and most popular shopping malls in Dubai. Both shopping malls have wheelchair access, ramps, elevators, and adapted restrooms.

The tourist information kiosks in Dubai Mall and Mall of the Emirates provide useful information to visitors about attractions and activities in Dubai. Here are the addresses and contact information for each of them:

Dubai Mall:

Address and contact:

Dubai Mall, Financial Centre Road, Downtown Dubai, Dubai, United Arab Emirates
Phone: (+971) 800 382246255 (800-DUBAI-MALL)
Web: https://thedubaimall.com

Mall of the Emirates:

Address and contact:

Mall of the Emirates, Sheikh Zayed Road, Al Barsha 1, Dubai, United Arab Emirates
Phone: (+971) 4 409 9000
Web: https://www.malloftheemirates.com

Dubai Cruise Terminal:

Located in Port Rashid, the Dubai Cruise Terminal is the arrival point for international cruises visiting the city. The terminal has accessible facilities for wheelchair users, including adapted restrooms and rest areas. The tourist information center staff can provide information about accessible tourist attractions and transportation in the city.

Address and contact:

Dubai Cruise Terminal, Port Rashid, Dubai, United Arab Emirates
Phone: (+971) 4 313 9999 (Dubai Ports and Customs Authority)
Web: https://www.dpworld.ae (DP World's website, which operates Port Rashid)

It is important to mention that, in addition to physical tourism offices, online resources and guides on accessibility in Dubai can also be found. Some websites and mobile apps provide detailed information about accessible tourist attractions, accommodations, restaurants, and transportation in the city. These online resources can be of great help in planning and enjoying an accessible experience in Dubai.

The NOL Card:

The Nol Card is a rechargeable electronic card used in Dubai's public transportation system, including the metro, tram, buses, and water taxis (abra). The card was introduced by Dubai's Roads and Transport Authority (RTA) to facilitate access to and payment for public transportation services in the city.

The Nol Card works with a contactless payment system, which means you simply need to tap the card to the reader at the metro station, bus stop, tram terminal, or at the entrance of water taxis when boarding and disembarking the transport for the trip cost to be automatically deducted.

There are four types of Nol Cards:

Nol Red Ticket: This is a rechargeable paper ticket designed for occasional travelers and tourists. You can load up to 10 metro and tram trips or 5 bus trips. It is not valid for taxi rides.
Nol Silver Card: This is a rechargeable plastic card that can be used on all modes of public transportation. It is suitable for residents and frequent travelers. The card has a maximum balance of 1000 AED.
Nol Gold Card: Similar to the Nol Silver Card, but with access to the Gold Class (first-class) on the metro and tram. The fare for traveling in Gold Class is more expensive than in regular class. The card has a maximum balance of 1000 AED.
Nol Blue Card: This is a personalized and rechargeable card with additional features such as protected balance in case of loss or theft, and the automatic top-up option. It is suitable for residents who regularly use public transportation. The card has a maximum balance of 5000 AED.

You can purchase and top-up Nol Cards at metro stations, selected bus stops, ticket vending machines, RTA sales offices, and some supermarkets. You can also check and recharge the card balance online through the RTA website or by using the RTA Dubai app.

Using the Nol Card is a convenient and cost-effective way to travel around Dubai, as it allows for easy and quick access to different modes of public transportation in the city.

Transport

Airport:

Dubai International Airport (DXB) is one of the largest and most modern airports in the world and offers a wide range of services and amenities for wheelchair users and passengers with reduced mobility.

Here is some information about accessibility and services available at Dubai Airport for wheelchair users:

Special assistance: Dubai Airport offers special assistance for passengers with reduced mobility, including wheelchair transport, electric buggy transport, and accompaniment by trained staff. To access these services, it is important that you contact your airline before your flight (usually at least 48 hours in advance) and request special assistance.
Airport accessibility: Dubai Airport is designed to be wheelchair-accessible, with ramps, elevators, adapted restrooms, and low information and check-in counters. Boarding gates are also equipped with accessible boarding bridges to facilitate access to airplanes.
Adapted restrooms: You will find wheelchair-accessible restrooms throughout the airport, featuring additional space, grab bars, and accessible sinks.
Special waiting rooms: Some terminals at Dubai Airport have special waiting rooms for people with disabilities, offering a comfortable and quiet space to rest before the flight.
Wheelchair service: If you need a wheelchair at the airport, contact your airline before your flight to request this service. Some airlines also allow you to bring your own wheelchair.
Accessible parking: Dubai Airport offers accessible parking spaces for people with disabilities near the entrances of the terminals.
Trained staff: Dubai Airport staff are trained to assist people with disabilities and reduced mobility.

To ensure that you receive the appropriate assistance and have a comfortable and trouble-free experience at Dubai Airport, it is essential that you contact your airline before your trip and request the necessary services and adaptations.

Transportation from the airport to the city center:

To get from Dubai International Airport (DXB) to the city center by public transportation and wheelchair, you can use several methods; we explain the most common and accessible ones.

Dubai Metro:

The metro is accessible for people with reduced mobility, as it has elevators, ramps, and special carriages for wheelchairs. Here are the steps to get to the city center from the airport:

Head to the airport metro station: Dubai International Airport has two metro stations located in Terminals 1 and 3. If you arrive at Terminal 2, you can take a free internal bus that will take you to Terminal 1 or Terminal 3.
Purchase a single ticket or Nol Card: At the metro station, buy a single-trip ticket or a rechargeable Nol Card. The Nol Card is an electronic card that can be used on the metro, tram, buses, and water taxis in Dubai. Make sure it has enough balance to cover the trip to the city center.
Take the red metro line: Both airport metro stations (Terminal 1 and Terminal 3) are on the red metro line. Board the train in the direction of "UAE Exchange" and disembark at the station closest to your destination in the city center. Some popular stations in the city center include "BurJuman", "Union", and "Al Rigga".
Change lines, if necessary: If your final destination is on the green metro line, you will need to transfer at an interchange station like "Union" or "BurJuman". Upon arriving at the interchange station, follow the signs to change to the green line and board the train in the direction of "Etisalat" or "Creek", depending on your destination.

Please note that the Dubai Metro operates from 5:00 a.m. to midnight from Saturday to Wednesday, from 5:00 a.m. to 1:00 a.m. on Thursdays, and from 10: 00 a.m. to 1:00 a.m. on Fridays. Make sure to plan your trip according to these schedules.

Bus:

Traveling by bus from Dubai International Airport to the city center is also possible and wheelchair accessible, as most buses in Dubai are equipped with ramps and designated wheelchair spaces. However, keep in mind that traveling by bus can take longer compared to the metro. Here's how to get to the city center by bus:

Find the bus stop: There are bus stops at all three airport terminals. In Terminal 1 and Terminal 3, the stops are located on the ground floor, at the terminal exit. In Terminal 2, the bus stop is located in front of the terminal.
Purchase a ticket or Nol card: If you don't already have a Nol card, you can buy one at the vending machines or ticket sales counters located in the terminals. Make sure you have enough balance to cover the bus fare.
Take the appropriate bus: Depending on your destination in the city center, you may need to take a specific bus. Some of the bus routes departing from the airport and heading to the city center are:

Bus C1: from Terminal 1 and Terminal 3 to Al Satwa Bus Station, passing through Deira City Centre and BurJuman.
Bus 27: from Terminal 2 to Gold Souq Bus Station, passing through Al Rigga and Baniyas Square, which are the largest and most well-known stations in the city.

You can plan your bus route using mapping apps like Google Maps or the official Dubai public transport app, RTA Dubai, available for iOS and Android. These apps will help you find the fastest and most convenient route, as well as bus schedules.

Taxi:

Taking a taxi from Dubai International Airport to the city center is a convenient and accessible option for wheelchair users. There are wheelchair-adapted taxis available at the airport, known as "special taxis." These taxis have access ramps and enough space to accommodate a wheelchair. Follow these steps to take an adapted taxi from the airport:

Head to the taxi stand: Taxi stands are located in the arrivals areas of all three terminals. Look for signs indicating the location of wheelchair-accessible special taxis.
Request a special taxi: If you don't see any adapted taxis at the taxi stand, ask airport staff to help you request one. You can also call the RTA (Roads and Transport Authority) at +971 4 208 0808 to request a special taxi.
Pay the fare: Upon arriving at your destination, pay the taxi fare using cash, credit card, or a Nol card if the taxi is equipped with a Nol card reader.

Note that taxis in Dubai charge a minimum fare from the airport, in addition to a per-kilometer and waiting time fee. Taxis in Dubai are a comfortable and fast option for getting to the city center, especially if you have additional luggage or prefer private transportation. However, the cost will be higher compared to the metro or bus.

Transportation within the city:

Public transportation in Dubai is designed to be accessible for people with reduced mobility, including wheelchair users. Here I detail the accessible public transportation options in Dubai:

Dubai Metro:

The Dubai Metro has accessible facilities at all stations, including elevators, ramps, and Braille signage. The trains have special cars designated for people with disabilities and wheelchairs, identified by a symbol on the car doors. There are also reserved spaces inside the car to accommodate wheelchair users.

Dubai Tram:

The Dubai Tram is also accessible for wheelchair users. Stations have ramps and elevators, and the trams have designated wheelchair areas. Platforms and trams are at the same level, making step-free access easier.

Bus:

Buses in Dubai are equipped with access ramps and designated wheelchair spaces. When boarding the bus, the driver can help extend the ramp so you can safely get on the vehicle. However, it is important to check if the specific bus route you want to take has accessible buses.

Special taxis:

Dubai has wheelchair-adapted taxis, known as "special taxis." These vehicles have access ramps and enough space to accommodate a wheelchair. You can request a special taxi at taxi stops or by calling the RTA at

Phone: (+971) 4 208 0808.

Water taxis (Abra):

Some Abra boats in Dubai are adapted to be accessible to wheelchair users. However, not all Abra stations and boats have adequate accessibility, so it is recommended to check accessibility before planning a trip on an Abra.

Adapted beaches

Dubai has several accessible beaches for people with reduced mobility, offering adapted facilities and services to ensure a pleasant and comfortable experience. Some of the accessible beaches in Dubai include:

Al Mamzar Beach Park:

This park and beach, located in the Al Mamzar area, is known for its family-friendly atmosphere and accessibility. It has ramps, paved paths, and adapted restrooms. It also offers amphibious wheelchairs to facilitate access to the water.

Jumeirah Beach:

This popular public beach in the Jumeirah area offers accessible facilities such as ramps, paved paths, adapted restrooms, and shaded areas. Wheelchair users can enjoy the beach and the views of the Burj Al Arab in a comfortable and accessible environment.

Kite Beach:

Kite Beach is another public beach in the Jumeirah area, popular for its water activities and sports. The beach has accessible facilities such as ramps, paved paths, and adapted restrooms.

La Mer:

La Mer is a luxury beach destination in Jumeirah that combines restaurants, shops, and entertainment. It offers accessible facilities such as ramps, paved paths, adapted restrooms, and amphibious wheelchairs.

The Beach at JBR (Jumeirah Beach Residence):

This beach destination in the Dubai Marina area offers a wide variety of restaurants, shops, and entertainment. The Beach has accessible facilities such as ramps, paved paths, and adapted restrooms.

Palm West Beach:

Located in Palm Jumeirah, this beach offers a calm and relaxed atmosphere. Palm West Beach also has accessible facilities such as ramps, paved paths, and adapted restrooms.

When visiting accessible beaches in Dubai, it is important to keep in mind that there may be differences in the availability and quality of adapted facilities and services.

Adapted restaurants

The Cheesecake Factory: https://www.thecheesecakefactoryme.com/

This American franchise settled in Dubai and has been growing ever since. They have several locations, but the one located in The Dubai Mall is fully accessible and is known for its wide variety of dishes and delicious desserts. It has wheelchair access and suitable seating areas.

Their hours are Sunday to Wednesday from 10:00 am to 00:00 am and Thursday to Saturday from 10:00 am to 01:00 am.

Address and contact:

Located inside the Dubai Mall.
Phone: (+971) 44190225 or (+971) 44190226

Zuma Dubai: https://zumarestaurant.com/

Zuma Dubai is a Japanese restaurant located in the International Financial Center, in the heart of the city. With a contemporary atmosphere and delicious dishes, Zuma offers wheelchair access and accessible tables.

Their hours are from 12:00 noon to 12:00 midnight.

Address and contact:

Podium Level, Gate Village, Building 3 - 06 Al Mustaqbal St - Trade Centre - DIFC - Dubai - United Arab Emirates
Phone: (+971) 44255660

Al Fanar Restaurant & Café: https://www.alfanarrestaurant.com/uae/

This Emirati restaurant, set in 1960s Dubai and featuring the flavor of authentic Emirati cuisine, will make you feel as if you are in a small village on the shores of the Persian Gulf in an idyllic setting. Moreover, it is fully accessible to people with mobility issues, both the entrance and access to tables, as well as their restrooms.

It is open every day from 10:00 am to 11:00 pm.

Address and contact:

Al Seef St - Al Hamriya - Dubai - United Arab Emirates
Phone: (+971) 43966669

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