Wheelchair rental in Lourdes

Adaptability of Lourdes

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Discover Lourdes

Candle shop

Pic du Jer

Grottes de Bétharram

Musée de Cire de Lourdes

Fort in Lourdes

De Père Igor - Trabajo propio, CC BY-SA 3.0, Enlace

Candle shop

The Sanctuary of Lourdes is comprised of a collection of religious structures and places of worship, including 22 total, with notable basilicas such as the Immaculate Conception, Pius X, and Our Lady of the Rosary, as well as the iconic Grotto of the Apparitions.

Spanning 52 hectares, the Sanctuary has been developed over time and the Grotto remains its central focal point. On February 11, 1858, the Virgin Mary appeared to Bernadette for the first time at this site. Pilgrims visit to touch the rock, drink from the fountain, and offer prayers.

The Sanctuary of Our Lady of Lourdes is open all year and offers various ceremonies in multiple languages.

The so-called "pilgrimage" season runs from Easter to the end of October. During this period there are several outstanding events, such as the following:

The International Military Pilgrimage in May.
The pilgrimage of the Order of Malta in May.
The Pilgrimage of Bikers in June.
The Pilgrimage of the Assumptionists in August.
The Italian National Pilgrimage in September.
The Pilgrimages of the Rosary and of the Guardians (shepherds on horseback) in October.

To this we must add outstanding dates in Lourdes such as the anniversary of the first apparition every February 11. Inside the Sanctuary, the information center will allow you to better organize your stay in Lourdes.

Schedules of the celebrations or information of various kinds, do not hesitate to contact them to take full advantage of your pilgrimage or visit.

Toilets:

In the enclosure you can find several accessible bathrooms and toilets for people with reduced mobility.

Address and contact:
- 1 avenue Monseigneur Théas, 65108 Lourdes
- Telephone: (+33) 562422008 or (+33) 562427878

By LeZibou - Own work, CC BY-SA 3.0, Link

Pic du Jer

Visit to Pic du Jer by Funicular:

The funicular connects Lourdes to the summit of Pic du Jer and takes about 15 minutes to reach the 1,000 meter peak with a capacity for 80 passengers.

Pic du Jer offers breathtaking panoramic views of Lourdes, the Argelès-Gazost valley, and surrounding mountains, making it a must-visit natural wonder. Spend a morning or afternoon surrounded by pristine nature.

The funicular is accessible for those with mobility impairments and staff are equipped to ensure a comfortable experience.

Ascent: Access to PRM is through the elevator that is in the bicycle pier.
Descent: Once the circuit is finished, people with reduced mobility can go down the elevator.
Access to the panoramic terrace and restaurant is also available.

This activity is only accessible for manual wheelchairs, it is not possible to do it with electric wheelchairs (maximum weight 120 kg), if you wish, the funicular offices can provide you with a manual wheelchair.

Entrance:

There are several rates depending on many factors, since this funicular is taken by many cyclists to go down the mountain, there are rates that include food in the restaurant, visit to the caves and other options.

For people with reduced mobility there is a reduced rate, but not free, we recommend checking their website and making a reservation in advance.

Toilets:

The bathrooms for the disabled are located on floor 0 of the restaurant.

Accessibility:

Private car: The best option to get to the funicular is by private car as it has 2 free parking areas, and the one closest to the entrance has 2 spaces reserved for PRM.

Tourist train: From the center of Lourdes you can take the tourist train, which is accessible for people with reduced mobility and runs from Palm Sunday to October 31. Its schedule is from 09:30 in the morning until 18:00 in the afternoon and its frequency is 20 minutes.

Bus: The Mon City Bus company also provides service to the Pic du Jer funicular and is accessible to people with reduced mobility.

Line S4 provides service from Palm Sunday until October 31, the last bus leaves at 18:45 p.m. and its frequency is every 30 minutes.

Address and contact:
- Av Francis Lagardère 65100 Lourdes
- Telephone: (+33)5 62 94 00 41
- Email: pictuver@edeis.com

De Père Igor - Trabajo propio, CC BY-SA 3.0, Enlace

Grottes de Bétharram

Located 15 km from Lourdes or 25 km from Pau, these stunning caves can be visited in a wheelchair but only the first level of the five is accessible by wheelchair. Stairs are required to reach levels 2 to 5.

The temperature inside the caves is consistent at around 13-14°C year-round, and the water in its channels is not potable due to high alkalinity.

Entrance:

Visitors with disabilities or mobility impairments may only tour the first floor and must make a reservation in advance for morning visits. Proof of disability is required upon arrival.

The tour lasts approximately 45 minutes and is not free of charge, except for groups of 10 or more people with disabilities where one person is granted free admission.

Bathrooms:

There are 4 bathrooms prepared for people with disabilities or reduced mobility at the entrance to the caves, on the first level. It also has an adapted bathroom in the parking lot and in the picnic area.

Accessibility:

Private car: To get to the cave, the best option is to go by private car, since this attraction has a car park very close to the entrance and there is also a free and accessible bus service from the car park to the ticket office.

If you come from Toulouse you must take the A64 and from here the Tarbes Ouest exit, then the RN21 to Lourdes and once in Lourdes the D937 towards PAu via Bétharram

If you come from Bordeaux or Biarritz you must take the A64 and exit at the Pau centro exit, from here follow the direction of Lourdes via Bétharram on the D938 - D937

Taxi: In Lourdes you can find adapted taxis and you can request their services by calling: (+33) 562420809 0 (+33) 562420805

Train: The nearest stop is Gare de Lourdes.

Address and contact:
- Chemin Leon Ross 65270 Saint Pe-de-Bigorre
- Telephone: (+33) 562418004

FAL, Enlace

Musée de Cire de Lourdes

This museum is one of the most popular attractions in Lourdes and is accessible to those with disabilities or mobility impairments. Visitors can see 18 religious scenes and 100 life-size wax figures, including reenactments of key moments in Christianity such as the Last Supper and the Virgin's apparitions to Bernadette and Mother Teresa's reception by Pope John Paul II.

Open for over 40 years, the museum has welcomed over 3 million visitors of all ages from all over the world. With 5 floors, the museum offers an elevator for those with mobility impairments.

Entrance:

Admission fee is around 8-9€ for adults and 5€ for children aged 4-12, with free admission for children under 4. Audio-guided tours are available in 8 languages: French, Spanish, Italian, Dutch, English, Portuguese, German, and Polish.

The museum is open from Palm Sunday to mid-October, with hours of operation as follows: 9:30am - 11:45am and 1:45pm - 6:00pm every day, and 10:00am - 11:45am and 1:45pm - 6:00pm on Wednesdays and Sundays.

Toilets:

It has accessible bathrooms for people with reduced mobility and wheelchairs.

Accessibility:

To get to the museum you can do it in several ways

Tourist Bus: As we mentioned before, there is a pass that gives you access to the tourist train and also to the wax museum, the tourist train is accessible and will leave you at the door of the museum.

Private car: If you go by car, we confirm that there are several free car parks very close to the museum and all of them have spaces reserved for people with reduced mobility.

Address and contact:
- 87 Rue de la Grotte. 65100 Lourdes
- Telephone: (+33) 562943374 or (+33) 687163987
- contact@musee-de-cire-lourdes.com

De BRUNNER Emmanuel, Manu25 - Trabajo propio, CC BY-SA 3.0, Enlace

Fort in Lourdes

This castle is a crucial testament to the city's history. Designated as a historical monument in 1995, it houses the Museum of the Pyrenees, established in 1921 by Louis and Margalide Le Bondidier. Visitors can experience exhibitions showcasing daily life in the Pyrenees from the 18th to the 20th century and other rooms displaying various exhibits related to local fauna and clothing.

The castle has undergone numerous renovations, but it still retains its medieval feel, thanks to features such as its drawbridge, cistern, fortified gate with its portcullis, and stunning architecture.

From the castle's gardens, visitors can admire breathtaking views of the city, the sanctuary, and the majestic peaks of the Pyrenees. The botanical garden and replicas of traditional housing and religious structures are also located on the grounds.

For those with mobility issues, elevators are available to reach the Plaza de Armas and access the botanical garden, replicas, three rooms of the museum, and museum shop.

Entrance:

Admission is free for individuals with disabilities of 80% or more and a companion. If the disability is below 80%, tickets are priced at €2. Children under 6 years old also have free admission. Guided tours are available upon request.

Operating hours are from 10:00 a.m. to 6:00 p.m. (open until 7:00 p.m. in summer) and the ticket office closes 1 hour prior to closing time. The attraction is closed on January 1, November 1 and 11, and December 25.

Toilets:

It has bathrooms adapted for people with reduced mobility or disability.

Accessibility:

Access to the castle can be done via 144 stairs or through wheelchair accessible elevators.

Bus: The public company Món City Bus has several lines that bring you within 5 minutes of the castle and these are A1, A2, A3 and S5.

Tourist Train: During the summer season there is a tourist train that makes the route from the center of Lourdes to the castle.

Private car: If you want to arrive by car there is a paid parking at the foot of the castle.

Address and contact:
- 25 Rue du Fort 65100 Lourdes
- Telephone: (+33) 562423737

Your Lourdes guide

Lourdes is a city in southwestern France in the Occitanie region, located in the foothills of the Pyrenees and on the banks of the Gave de Pau river. It is known for the Sanctuaries of Our Lady of Lourdes, a Catholic pilgrimage site, where millions of visitors come to the Massabielle Grotto, where the Virgin Mary is said to have appeared in 1858. Pilgrims can drink or bathe in the spring water from the grotto.

Highlights of the religious city include the Rosary Esplanade, the Notre-Dame Basilica, the Crypt, the Basilica of the Immaculate Conception, the underground Basilica of Saint Pius X, the Santa Bernadette Space, and the Way of the Cross with its 15 stations. The torchlight procession, which takes place every night from April to October, is also popular. Lourdes has a population of 15,000.

Lourdes is well equipped to receive tourists with reduced mobility, with accessible beaches, adapted excursions, theme parks, accessible restaurants, and more. Enjoy your stay!

Lourdes Tourist office

Lourdes Tourist Offices:

The city of Lourdes has two tourist offices located in the city center, open Mon-Sat 9:00 am to 6:30 pm and Sun 9:00 am to 2:00 pm. The staff is multilingual and able to assist with any questions or needs.

They offer information on local activities, accommodations, and restaurants, and are accessible to people with reduced mobility. Payments can be made with cash, credit or debit card.

Champ Commun office:

Address and contact:

Pl. du Champ Commun, 65100 Lourdes, France
Telephone: (+33) 562427740

Peyramale Office:

Address and contact:

Place Peyramale, 65100 Lourdes, France
Telephone: 05.62.42.77.40
info@lourdes-intourisme.com

Transport

Airport:

The nearest airport is Tarbes Lourdes Pyrenees. This small airport receives flights from Paris, London, Manchester or Brussels, but there are also flights to Alicante, Murcia or Valencia.

Located on an area of 15,000 m², the terminal reserved for commercial passengers has 16 check-in counters and various infrastructures for people with reduced mobility. Inaugurated in 2011, a second terminal of 500 m2 includes a VIP room, a meeting room and a relaxation area for business and private flights. Passengers have at their disposal more than 700 free parking spaces, divided between 3 parking areas, as well as different types of services, such as free Internet access for one hour throughout the airport.

This airport is one of the most advanced in terms of care for people with reduced mobility, as it offers an adapted passenger route for quick and comfortable access to the aircraft and its final destination.

The airport has perfectly adapted and unique equipment in the international airport sector:

Specific forklifts for loading and unloading of People with Reduced Mobility;
Bathrooms for a "Specialized Reception" located on the arrivals level and on the departures level, these waiting rooms are dedicated exclusively to people with reduced mobility and the sick and offer an adjoining infirmary, areas with beds and approved sanitary facilities;
An exclusive screening checkpoint for PMR passengers traveling in groups;
Specific size elevators, which lead from one level to another with ease and safety.
Many wheelchairs available at the airport.

Disabled passengers traveling alone:

The assistance service can be requested at least 2 hours before the departure of the flight:

In the short-term car park P1 (30 free reserved parking spaces ), go to one of the 2 call terminals.
At the check-in counter for your flight.
At the information desk located on the departures level of the travel agency.
At the SPECIALIZED RECEPTION counter located behind the departure counter.

Passengers with reduced mobility benefit from priority boarding.

Passengers with temporary disabilities or people with mobility difficulties (elderly people, for example) can also benefit from the assistance service at the airport upon request (2 hours before flight departure).

Disabled passengers traveling in groups:

Passengers traveling in groups on charter flights are treated by Notre Dame de Lourdes hospitals at the request of the Tour Operator or the Travel Agency.

IMPORTANT: ask the airline or your travel agency for assistance.

From the airport to Lourdes: From Tarbes airport to Lourdes there are several ways to get there:

Bus: TLP Shuttle Bus - Lourdes City Center Service
- TLP airport shuttles take you directly to Lourdes (Gare SNCF and Paradis stops) at the airport.
- The schedules are adapted to the arrivals and departures of the flights.
- The shuttles run every day of the year, including holidays.
- Stop at the airport: on the arrivals level of the terminal.
- Lourdes city center stop: avenue du Paradis.
- Lourdes train station stop.
- In the event of a flight delay, the departure of the transport service will be guaranteed.

Bus :TLP Ferry Schedule. T7 and TL shuttles - Service to Tarbes and Lourdes stations all year round.The airport is serviced throughout the year by bus lines T7 and TL:
- T7 line
  - It serves as a link between the Tarbes – SNCF station and the airport via Juillan
  - 1 pass every 90 minutes.
  - This line does not operate on Sundays and holidays
- TL line
  - It serves as a link between the Tarbes – SNCF station and the SNCF station and the Lourdes bus station.
  - 1 pass every 60 minutes and every 30 minutes between 6.30am and 7.30am and between 5pm and 6pm.
  - This line does not operate on Sundays and holidays.

The ferries are picked up on the arrivals level, next to the escalators. For people with reduced mobility and who have a reservation, there is a helpline: Telephone (+33) 562931393

Taxi: Several taxi companies provide service at the airport, here we leave you the contact of two of them that have cars adapted to PMR:
- TARBES TAXIS:
  - Tarbais Radio Taxis Association
  - Telephone (+33) 5.62.34.32.36
- TAXIS SAN ANTONIO:
  - Telephone: (+33) 5.62.53.18.18

Rental cars: As in most airports, we can find car rental companies and all of them have a counter in the terminal (level 0 - arrivals hall) or in the rental car park, and you can pick up the car as soon as you arrive.

Transport in Lourdes:

Train:

The SNCF operates daily commuter trains to Pau and Tarbes, as well as medium and long-distance trains to cities such as Toulouse, Bordeaux, Hendaye and Paris (using TGV or Intercités trains). Additionally, trains run daily between Barcelona and Lourdes. To check accessibility and services on trains originating in Spain, visit https://www.renfe.com/.

Bus:

Lourdes offers convenient bus transportation with multiple accessible lines for those in electric wheelchairs.

Line 1 travels the city north to south and covers the train station, downtown, covered market, and tourist office.
Line 2 goes to Lake Lourdes from the center and train station.
Line 3 connects the east part of the city (towards Bagnères de Bigorre) to the center and train station.
Lines 4 and 5 provide service from the station or Pic du Jer to the Sanctuary and its surroundings.

Tourist train:

Lourdes features a tourist train, accessible for those with disabilities, running from April 1 to October 31. The train departs every 20 minutes and takes about 45 minutes to complete its route, showcasing the city's top tourist attractions.

The "LOURDES PASS" offers a cost-effective option, including access to the tourist train as well as the wax museum and Petit Lourdes.

The tourist train includes an audio guide available in 8 different languages.

Private car:

Getting to Lourdes from Spain:

There are several roads that lead to Lourdes from Spain, the most common are:

If you leave from Madrid you have to take the A1 and the journey takes about 6 hours and a half.
If you leave from Barcelona, the best option is to take the A2 and the journey takes about 5 hours and a half.

Getting to Lourdes from Tolosa or Tarbes

Lourdes is located just 180 kilometers from Tolosa. The A64 highway towards Lourdes will take you to intersection no. 12 at the Tarbes-West exit. Finally the national 21 will take you directly to Lourdes.

Getting to Lourdes from Bordeaux or Pau

Thanks to the new A65 motorway that leads from Bordeaux to Pau and then the A64 motorway from Pau to Soumoulou (junction no. 11) the journey takes just under 3 hours. If you are in a hurry to get there, we recommend that you take the national road 117 from Soumoulou to Lourdes, otherwise we recommend that you enjoy the tourist route that passes through the Bétharram sanctuaries and the Bétharram caves.

Once in Lourdes there are numerous car parks for people with reduced mobility throughout the town. In the area of the sanctuaries you have the possibility of parking on Peyramale or Paradis avenues and on Boulevard Rémi Sempé. Keep in mind that these car parks are also paid on Sundays and holidays.

Useful information: The streets of Lourdes that lead from the city center to the sanctuaries have the peculiarity of changing direction every 15 days, so it is advisable to check the direction of the street before venturing out.

Neighborhoods / Areas

The Mountain Luge:

We propose an activity that will surprise you. We are talking about The Mountain Luge. This activity is prepared to receive people with reduced mobility and it is about sleds that allow you to slide down the mountainside in complete safety.

The circuit is prepared and designed to be able to slide (alone or with a companion) and in which you can reach speeds of up to 45 km/h. You control the speed through the brake lever you have in your hand. Comfortable and safe, discover unique sensations. Children from 3 to 7 years old must be accompanied.

Entry:

This attraction is open a few days a year, and we recommend contacting them to confirm dates and times. The standard price is €6 for both adults and children.

This attraction has a restaurant, shop, cafeteria, games area and parking adapted for people with reduced mobility.

Toilets: It has accessible bathrooms for people with reduced mobility.

Accessibility:

The best way to get there is by private car as it has parking with spaces reserved for PMR.

Address and contact:
- STEM Hautacam Station du Hautacam 65400 BEAUCENS
- Telephone: (+33) 5629710
- Web: www.hautacam.com

Adapted restaurants

Le Bodegon Restaurant: https://www.lebodegon.com/

Le Bodegon is a grill restaurant and brewery in Lourdes that offers traditional French cuisine using local ingredients bought daily at the market. The restaurant is accessible for those with disabilities, but its bathroom is not.

Address and contact:
9 BC Paradise – 65100 Lourdes
Telephone: (+33)562945613

Le Parc Lourdes Restaurant: https://www.restaurantleparclourdes.com/

Le Parc Lourdes is an elegant brasserie restaurant with a refined atmosphere, white tablecloths, and fast service. Their cuisine focuses on fresh, seasonal ingredients.

The restaurant is accessible for those with disabilities and has an adapted bathroom

Address and contact:

16 Avenue de la Gare 65100 Lourdes
Telephone: (+33) 562943818

Le Van Gogh Restaurant: https://le-van-gogh-brasserie.business.site/

Le Van Gogh is a highly-rated pizzeria restaurant located in a sunny square. They are known for their handmade and fresh pizzas.

The restaurant is accessible for those with disabilities and has an adapted bathroom.

Address and contact:

16 Pl. Marcadal, 65100 Lourdes, France
Telephone: (+33) 562939086