Wheelchair rental in Luxembourg

Adaptability of Luxembourg
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Discover Luxembourg

Cathédrale Notre-Dame

Cathédrale Notre-Dame

Palais Grand-Ducal

Palais Grand-Ducal

Cathédrale Notre-Dame

Cathédrale Notre-Dame

Municipal park of Luxembourg

Municipal park of Luxembourg

Luxembourg American Cemetery

Luxembourg American Cemetery

Chocolate House Nathalie Bonn

Chocolate House Nathalie Bonn

Your Luxembourg guide

Luxembourg, a small but grand country at the heart of Europe, offers a unique experience for its visitors, especially those with reduced mobility. With a rich history, a blend of cultures, and picturesque landscapes, this city is a destination that surprises and delights. Furthermore, it's important to know that it has been awarded as the most accessible city in 2022. Luxembourg, officially the Grand Duchy of Luxembourg, is a country of great feats within a small territory. With a history dating back over a thousand years, it was founded in 963. Throughout the centuries, it has played a crucial role in European history, witnessing and participating in numerous significant events. Today, it is known for being one of the world's most important financial centers and for its rich cultural mix.

With a population of around 630,000 inhabitants, Luxembourg is a melting pot of cultures, hosting a large community of expatriates and a mixture of languages including Luxembourgish, French, German, and English. This cultural diversity is reflected in its cuisine, festivals, and lifestyle.

Luxembourg has made efforts in recent years to improve accessibility for people with reduced mobility. Many of its tourist sites, hotels, and public transports are equipped to ensure a comfortable and accessible journey.

Regarding possible activities or things to see from a wheelchair, the old town of Luxembourg is a UNESCO World Heritage site and is a must-visit. With cobblestone streets and historic buildings, many of its sites are wheelchair accessible, such as the Grand Ducal Palace and Notre Dame Cathedral.

The Chemin de la Corniche, known as "the most beautiful balcony of Europe," offers spectacular views of the city. Parts of this path are accessible, allowing for panoramic views.

The Luxembourg City History Museum offers a fascinating insight into Luxembourg's history with accessible exhibits.

The Pétrusse Park is a green oasis in the city, with paths adapted for wheelchairs.

Mudam, the Grand Duke Jean Museum of Modern Art: Accessible and with impressive architecture, it is a delight for contemporary art lovers.

One cannot speak of Luxembourg without mentioning its national dish: "Judd mat Gaarder Bounen," pork knuckle with beans. Although Luxembourgish cuisine is varied, this dish reflects the simplicity and richness of its gastronomy. There are several restaurants in the city that offer accessible options and this traditional dish.

As an interesting fact, we can say that Luxembourg is one of the richest countries in the world in terms of GDP per capita. It is the only remaining Grand Duchy in the world. It has three official languages: Luxembourgish, French, and German. The public transportation system in Luxembourg is free, which includes trains, trams, and buses, facilitating mobility for everyone.

For those in wheelchairs, it is advisable to check the accessibility of specific places they wish to visit in advance. The Luxembourg Tourist Office offers specific maps and guides for tourists with reduced mobility. It is recommended to enjoy the numerous parks and green spaces of the city, which offer accessible paths and tranquil views.

In summary, Luxembourg is an exceptional destination that combines history, culture, and modernity, all within an accessible and welcoming environment. Its commitment to accessibility makes it an ideal destination for tourists with reduced mobility, ensuring that everyone can enjoy its charm and beauty.

Luxembourg Tourist office

For tourists, especially those in wheelchairs, the contact information for tourism offices in Luxembourg can be very useful. Here are the details of some of the main offices:

These offices can provide you with detailed information about accessibility in the city and help you plan your visit considering your specific needs. Additionally, the staff at these offices often speak multiple languages, which can facilitate communication for international visitors.

 

National Tourism Office (Office National du Tourisme):

  • Address: 68-70, Boulevard de la Pétrusse, L-1010, Luxembourg, Grand Duchy of Luxembourg
  • Phone: +352 42 82 82 20
  • Fax: +352 42 82 82 38
  • Email: info@ont.lu
  • Website: www.ont.lu 


Luxembourg City Tourist Office (Luxembourg City Tourist Office):

  • Address: 30, Place Guillaume II, L-1648, Luxembourg
  • Phone: +352 22 28 09
  • Fax: +352 46 70 70
  • Email: touristinfo@lcto.lu
  • Website: www.lcto.lu 

Opening hours: From April 1 to September 30: Monday to Saturday, from 9 a.m. to 7 p.m.; Sundays and holidays: from 10 a.m. to 6 p.m. From October 1 to March 31: Monday to Saturday, from 9 a.m. to 6 p.m.; Sundays from 10 a.m. to 6 p.m.

 

Luxembourg Card:

In Luxembourg, visitors can take advantage of the Luxembourg Card, a tourist card that offers free or discounted access to more than 90 attractions throughout the country. This card is valid for museums, art galleries, castles, palaces, and various leisure and sports facilities. It is available in 1, 2, or 3-day formats, both for individuals and for groups of up to 5 people. The card is activated when scanned and is valid until midnight of the day in use. Prices vary: a 1-day individual card costs €13, while a group card for the same period is €28. The 2 and 3-day options have different prices respectively. The Luxembourg Card can also be used as a QR code on a mobile phone.

For more information, you can visit their website.

Website: https://www.visitluxembourg.com/plan-your-stay/luxembourgcard 

Transport

Airport:

Luxembourg International Airport offers several facilities for people using wheelchairs, ensuring their experience is comfortable and accessible:

Wheelchair Assistance: It's possible to request wheelchair assistance for moving within the airport as well as for boarding and disembarking the plane. This service includes assistance to the airplane seat and must be requested at least 72 hours in advance through the airline, tour operator, or travel agent. If traveling with your own wheelchair, it's important to provide details about it (brand, model, weight, dimensions, and battery type if electric) to ensure it is compatible and fits in the plane's hold.

The airport offers the following facilities:

Elevators and Automatic Doors: The airport has spacious elevators and wide automatic doors that facilitate access to all levels.

Adapted Restrooms: There are restrooms for people with reduced mobility available in the terminal.

Reserved Parking: There are parking spaces reserved for passengers with reduced mobility at level -1 in underground parking A and B, and in parking C. A disabled parking card is required to use these spaces.

Contact details:

  • Phone: (+352) 2464 0
  • Email: info@lux-airport.lu
  • Web: https://www.lux-airport.lu/

 

Transportation from the airport to the city:

To travel from Luxembourg International Airport to the city using public transportation adapted for wheelchairs, you have several options:

Urban Bus: The city of Luxembourg's public bus network includes several routes that connect the airport with different parts of the city. The most relevant buses for the airport-city route are numbers 16, 29, and 6. All buses are equipped with wheelchair ramps and dedicated spaces for wheelchairs on board.

Rollibus: A special transportation service is available to transport passengers to and from the airport. For more information, you can call (+352) 47 96 28 88.

Tram: Although the tram does not currently reach the airport directly, it is a modern and accessible option for getting around the city. The trams have low floors and align perfectly with station platforms, providing barrier-free access. Each tram has a designated space for wheelchairs.

Pfaffenthal-Kirchberg Funicular: This funicular connects Pfaffenthal-Kirchberg train station with the Kirchberg district and is completely accessible for wheelchair users, with designated spaces in each car.

Taxis: While not public transport per se, accessible taxis are available at the airport but must be booked in advance.

In Luxembourg, for wheelchair-adapted taxi services, you can contact Erny Wewer, which offers special vehicles equipped for this purpose. For more information and reservations, here are the contact details:

Address and contact:

  • 20, rue de l'école | L-6169 Eschweiler
  • Phone: (+352) 78 94 14-1
  • Email: info@erny-wewer.lu
  • Web: https://www.erny-wewer.lu/

Free Public Transportation: Since March 1, 2020, all public transportation in Luxembourg (buses, trains, and trams) is free, with the exception of first-class services.

 

Transportation within the city:

Public transportation within the city of Luxembourg is notably accessible and efficient, offering various options for getting around:

Urban Buses: Luxembourg's bus network consists of multiple routes that cover the entire city and its surroundings. The buses are equipped with wheelchair ramps and have designated spaces for passengers with reduced mobility. Additionally, since March 2020, all public transportation in Luxembourg is free, which includes urban buses.

Tram: Launched in 2017, Luxembourg's tram is one of the most modern forms of public transportation in the city. The stops and trams are designed to be completely accessible, with ground-level access to facilitate the boarding of passengers in wheelchairs. Each tram has a designated space for wheelchairs.

Pfaffenthal-Kirchberg Funicular: This funicular connects Pfaffenthal-Kirchberg train station with the Kirchberg district. It is completely accessible for wheelchair users and features designated spaces in each car.

Regional and Long-Distance Trains: Luxembourg's railway network, operated by CFL (Chemins de Fer Luxembourgeois), is also accessible to passengers with reduced mobility. The trains are equipped with accessible carriages and designated spaces for wheelchairs.

Luxembourg Central Station is designed to offer an accessible and comfortable experience for wheelchair users. It features strategically located ramps and elevators, facilitating access to all areas, including platforms and tracks. Specialized assistance services are available upon request, ensuring personalized help for boarding and disembarking from trains. Moreover, the station has adapted restrooms at various points, ensuring ease and comfort. The corridors and waiting areas are spacious, allowing for obstacle-free navigation. The station also features clear and legible signage, contributing to simple and effective orientation for all users.

The presence of trained staff to assist people with reduced mobility ensures a positive and safe experience at the station. Additionally, facilities such as accessible parking and information counters at suitable heights are thoughtfully provided, all designed to ensure a hassle-free visit.

Taxis: Accessible taxis, though not part of the public transport system, are available in the city and can be a convenient option for specific trips. These taxis must be booked in advance. For wheelchair-adapted taxi services in Luxembourg, you can again contact Erny Wewer, which offers special vehicles equipped for wheelchairs. For more information and reservations, the contact details remain as provided:

Address and contact: 

  • 20, rue de l'école | L-6169 Eschweiler
  • Phone: (+352) 78 94 14-1
  • Email: info@erny-wewer.lu
  • Web: https://www.erny-wewer.lu/

 

Additional Services: Luxembourg also offers additional services such as "Adapto", a door-to-door taxi-bus service for people with disabilities. This service is specifically designed to cater to the needs of individuals who may not be able to use regular public transport due to their mobility challenges. It offers greater flexibility and convenience, ensuring that all residents and visitors have access to transportation.

In summary, Luxembourg has made significant efforts to ensure that its public transport system is accessible to all users, including those with disabilities or reduced mobility. The interconnectivity of different modes of transport and the provision of free service make moving around the city a comfortable and accessible experience for everyone. This comprehensive approach to accessibility demonstrates Luxembourg's commitment to inclusivity and equal access for all, making it an exemplary model for accessible transportation in urban settings.

Neighborhoods / Areas

Gare District:

Exploring the Gare District in Luxembourg from the perspective of a wheelchair-using tourist offers a unique experience. This vibrant district, known as the city's transportation hub, is full of surprises and accessibility.

Starting at the train station itself, La Gare, visitors can admire a mix of modern and classic architecture. From here, it's easy to move around on the flat and well-paved streets, facilitating navigation in a wheelchair. A stroll down Avenue de la Liberté reveals a range of shops, cafes, and restaurants, many of which are wheelchair accessible, with accessible entrances and adapted bathrooms.

The Place de Paris Market is a must-visit, an ideal spot to experience local cuisine and find fresh products. Most of the stands are accessible, and the atmosphere is welcoming and vibrant.

Merl Park, a bit further to the west, is a hidden gem with paved paths winding through green areas, perfect for a relaxing day outdoors. Additionally, the park features adapted and accessible playground areas for everyone.

For art lovers, the Grand Duke Jean Museum of Modern Art (MUDAM), located a short bus ride away, offers fascinating exhibits in an accessible and modern building. Public transportation in Luxembourg is free and generally accessible, making it easier to explore areas outside of La Gare.

Lastly, a visit to La Gare wouldn't be complete without enjoying its lively nightlife. Many bars and clubs in the area are equipped to welcome visitors in wheelchairs, offering an inclusive and fun nighttime experience.

In summary, La Gare is a neighborhood that perfectly combines accessibility and entertainment, making it an ideal destination for wheelchair-using tourists looking for a cultural and relaxing experience in Luxembourg.

 

Grund: 

Exploring Grund in Luxembourg in a wheelchair is a delightful experience, full of history and natural beauty. Grund, located in a valley next to the Alzette River, is known for its picturesque cobblestone streets and serene atmosphere. The journey begins at the Pfaffenthal public elevator, offering step-free access to the neighborhood from the city center. This elevator provides impressive panoramic views and is completely accessible.

Upon arriving in Grund, the first point of interest is Neumünster Abbey, a historical site converted into a cultural center. With ramps and suitable access, it's a fascinating place to explore. The paths along the Alzette River are quite accessible, allowing enjoyment of the tranquil scenery and water sounds. Following the river leads to the Bock Casemates, though it's important to note that some parts may not be fully accessible due to their historical nature.

Continuing the route, you can visit the historic Saint-Jean-du-Grund Church, notable for its architecture and tranquility. Throughout Grund, there are several accessible restaurants and cafes, perfect for a break and to enjoy local cuisine. Neumünster square is an excellent spot to watch local life and relax in a soothing setting.

Finally, for those interested in art, the Natural History Museum in Grund offers wheelchair access and is an educational and interesting stop. This route through Grund demonstrates that, despite some architectural limitations due to its age, the neighborhood strives to be accessible and welcoming to all visitors.

Adapted restaurants

Dans le Noir? Luxembourg: https://luxembourg.danslenoir.com/

Dans le Noir? Luxembourg is a unique restaurant located within the Novotel Luxembourg Kirchberg. This establishment offers a sensory, human, and convivial experience where diners enjoy their meals in total darkness, served by visually impaired guides-waiters. The idea is to provide an experience that challenges the perception of taste and promotes empathy and understanding. The restaurant offers different menu options, including a "Sensory Journey" with a starter, main course, and dessert, and an "Ivresse des Sens" option that adds three glasses of wine to the culinary experience.

The restaurant is accessible to people with reduced mobility, and so are its bathrooms.

Address and contact:

  • European Quarter North, 6 Rue du Fort Niedergrünewald, L-2226 Luxembourg,
  • Phone: (+352) 661 636 642

 

Restaurant Clairefontaine: https://www.restaurantclairefontaine.lu/

Situated in the heart of Luxembourg City's governmental district, Restaurant Clairefontaine is one of the country's most outstanding gastronomic institutions. This establishment offers an exceptional culinary experience, with meticulous attention to detail in each dish, based on seasonal products and elegant presentations. Chef Arnaud Magnier is known for his refined preparations, like the duck foie gras toffee apple, a dish that perfectly combines with fennel and oxalis. The restaurant also has a cellar full of fine wines and more affordable options, all recommended by a highly characterful sommelier.

Clairefontaine stands out not only for its cuisine but also for its commitment to accessibility, offering access for people with disabilities. This ensures that all diners can enjoy an unforgettable gastronomic experience, regardless of their mobility needs. Additionally,

Restaurant Clairefontaine is an excellent choice for those seeking a high-quality culinary experience in Luxembourg. With its prime location near significant landmarks such as the Grand Ducal Palace and Place Guillaume, this restaurant is ideal for a special outing. Besides its accessibility for people with disabilities, the restaurant offers a variety of menu options, including vegetarian dishes, and is noted for its attentive and professional service.

The restaurant's atmosphere is cozy and elegant, with bright dining rooms providing a calm and relaxed environment for enjoying the meal. The Clairefontaine team's commitment to quality and detail is reflected in every aspect of the customer experience, from ingredient selection to dish presentation and wine selection.

Address and contact:

  • 9, Place de Clairefontaine, L-1341 Luxembourg City
  • Phone: +352 46 22 11
  • Email: clairefo@pt.lu

 

Restaurant Radici: https://radici.lu/en/

Located in the Sofitel Luxembourg Europe, Radici restaurant offers an authentic Italian gastronomic experience in the heart of Kirchberg, Luxembourg. This establishment is characterized by its bright atmosphere and green decor, creating a pleasant and welcoming environment for diners. Radici specializes in traditional Italian dishes, with a menu that includes delights such as beef carpaccio, tagliatelle with grana sauce, gilt-head bream fillet in almond and Bronte pistachio crust, and their own tiramisu, among others.

The restaurant has been described as a place with a refreshing decor, where one can enjoy uncomplicated Italian cuisine focused on well-prepared good products and delicious traditional recipes, as well as generous desserts to share.

Although the information available does not specifically mention wheelchair accessibility, given the restaurant's location within a prestigious hotel like the Sofitel, it is likely that they have access facilities. However, I recommend contacting the restaurant directly to confirm specific accessibility details before your visit. You can call

Address and contact:

  • Sofitel Luxembourg Europe, 6 rue du Fort Niedergrünewald, L-2226 Luxembourg
  • Phone: (+352 43 77 61)
  • Email: contact@radici.lu
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