Wheelchair rental in Madrid

Adaptability of Madrid
83%

Discover Madrid

Museo Nacional del Prado

Museo Nacional del Prado

Museum of Illusions Madrid

Museum of Illusions Madrid

Mercado San Antón

Mercado San Antón

San Miguel Market

San Miguel Market

Teatro Alfil

Teatro Alfil

Parque Warner Madrid

Parque Warner Madrid

Santiago Bernabéu Stadium

Santiago Bernabéu Stadium

Las Ventas Bullring

Las Ventas Bullring

Catedral de la Almudena

Catedral de la Almudena

Museo Nacional Centro de Arte Reina Sofía

Museo Nacional Centro de Arte Reina Sofía

Royal Palace of Madrid

Royal Palace of Madrid

El Retiro Park

El Retiro Park

Plaza Mayor

Plaza Mayor

Puerta del Sol

Puerta del Sol

Opinions about Madrid

Sébastien

Feb 24, 2024

4,0

Il y a toujours des aménagements complémentaires qui peuvent être faits mais beaucoup de choses sont déjà fonctionnelles.

Elena

Aug 27, 2023

4,0

A bit hilly for pushing wheel chair, but great support and lots of help offered.

Rodrigo

Apr 2, 2024

4,0

Algunos lugares dificultan , pero en general bastante adaptable

Andrea

Feb 29, 2024

4,0

Unos edificios tenian dificil movilidad pero el centro es mas agradable para la silla de ruedas

Your Madrid guide

Madrid is a city that offers something for everyone, regardless of their mobility needs. The city is making a concerted effort to improve accessibility for all visitors, including those with physical disabilities. This includes a wide range of accessible tourist attractions, such as museums, galleries, parks, and shopping areas.

One of the highlights of Madrid is its art and culture scene, which is second to none. The Prado Museum, the Reina Sofia Museum, and the Thyssen-Bornemisza Museum are all must-see destinations for art lovers. The city is also home to many beautiful parks, such as Retiro Park, which is perfect for a leisurely stroll or a picnic.

Madrid is also renowned for its delicious cuisine and is a paradise for foodies. From traditional Spanish dishes to international cuisine, there is something for every taste. The city is also home to a wide range of bars and nightclubs, making it the perfect destination for a night out on the town.

And for those who want to take a break from the hustle and bustle of the city, there are also many accessible beaches and excursions available, such as the adapted theme parks and accessible restaurants. And for those who want to explore the city at their own pace, the www.motion4rent.com provides mobility scooters and wheelchairs for rent.

Overall, Madrid is a city that offers something for everyone and is committed to improving accessibility for all visitors. So, whether you're looking for art, culture, leisure, sports, gastronomy or shopping, Madrid has it all and will make sure you enjoy your stay! 

Madrid Tourist office

Madrid has several tourist offices scattered around the capital, we detail the most important in the city.

Plaza Mayor Tourism Center: 

  • Plaza Mayor, 27 , 28012 Madrid

This office located in the hall of columns of the Casa de la Panadería, is one of the most modern and well-prepared offices to serve tourists visiting Madrid, it is accessible to people with disabilities and has the following advantages in terms of accessibility refers to:

Accessibility:

  • Spanish Sign Language
  • Magnetic loops (3)
  • Podotactile routings
  • ischial supports
  • haptic plane
  • adapted counter
  • Accessible Tourism Guide (on CD)

Contact and how to get there:

  • Website: www.esmadrid.com www.madrid.es
  • Email: turismo@esmadrid.com
  • Telephone: (+34) 915787810
  • Metro and suburban with elevator: Sol.
  • Bus: 3, 5, 15, 17, 18, 20, 23, 31, 35, 50, 51, 52, 53, 65 and 150.
  • Accessible parking: Parking Plaza Mayor

 

Information point Paseo del Prado: 

  • Plaza de Cánovas del Castillo (Neptune Square) 28014 Madrid 

This point is open every day of the year and is accessible to people with disabilities

Contact and how to get there:

  • Web: http://www.esmadrid.com/centros-de-informacion-turistica/
  • Email: turismo@esmadrid.com
  • Metro Bank of Spain (L2), Art Station (L1), Seville (L2)
  • Bus: 001, 6, 10, 14, 26, 27, 32, 34, 37, 45, C03
  • Commuter Train: Madrid-Atocha

 

Information point Barajas Airport T4

Located in the arrivals area, next to the baggage claim area, this tourist information point is open throughout the year. It has everything that the visitor needs to enjoy their stay in Madrid.

Services offered:

  • Face-to-face attention.
  • Self-consultation.
  • Audio-visuals.
  • Adapted access.

Accessibility:

  • Accessible counter.
  • Magnetic loops for people with hearing disabilities.
  • Accessible map of Madrid in braille with a downloadable QR on mobile devices for people with visual disabilities with all the tourist information.

Contact and how to get there:

  • Telephone (+34) 91 578 78 10
  • Web: http://www.esmadrid.com/centros-de-informacion-turistica/
  • Email: turismo@esmadrid.com
  • Metro: Airport T4 (L8)
  • Bus 200, 203, N27, Airport Express Bus
  • Commuter Train: Airport T4

 

Foreign tourist service (SATE)

  • Calle de las Huertas, 76 - 78, 28014, Madrid (near Paseo del Prado, in the Barrio de las Letras)

The Foreign Tourist Service -SATE- is a specialized service managed by the Municipal Company MADRID DESTINO in collaboration with officials from the National Police Corps. Its purpose is to assist tourists who, during their stay in Madrid, have experienced an exceptional situation and require police support.

The functions of the service include support in police procedures, locating relatives, canceling credit cards, contacting embassies and consulates, tourist information, and others.

Current temporary location: National Police Station

Contact and how to get there:

  • Telephone: (+34) 902 102 112
  • Web https://www.policia.es/_es/denuncias.php
  • Email: satemadrid@esmadrid.com
  • Metro: Antón Martín (L1), Art Station (L1)
  • Bus 001, 002, 6, 10, 14, 26, 27, 32, 34, 37, 45, C03, M1, SE712, N9, N10, N11, N12, N13, N14, N15, N17, N25, N26
  • Commuter Train: Madrid-Atocha

Transport

Adolfo Suárez Madrid-Barajas Airport:

Adolfo Suárez Madrid-Barajas Airport is committed to providing accessible services for all passengers, including those with disabilities. Upon arrival at the airport, passengers with disabilities can ask for help from AENA staff who will assist them inside the airport. The airport is in compliance with Regulation (EC) 1107/2006 of the European Parliament, which ensures that airport services are accessible to all passengers.

The airport offers a free attention and assistance service for passengers with reduced mobility or any type of disability. This service can be requested at least 48 hours in advance, to ensure that the entire trip is prepared from the moment you arrive at the airport. The service includes help with check-in, baggage, boarding and disembarking, and transportation within the airport.

This service is free and can be requested through the AENA website https://www.aena.es/pmr/inicio?lang=es or by calling (+34) 91 321 10 00.

This help ensure that all passengers, including those with disabilities, have a smooth and comfortable travel experience at Adolfo Suárez Madrid-Barajas Airport.

Metro:

Madrid's metro network has implemented many universal accessibility measures in recent years. Approximately 60% of the network has lifts and other built-in communication and security measures for people with disabilities. Additionally, about 50% of the train and wagon fleet complies with the recently approved accessibility regulations of the Community of Madrid.

Bus:

The city's bus network, operated by EMT, is also fully accessible for people with disabilities. All buses have a low floor, a tilting system and an access ramp for wheelchair users. External push buttons to unfold the access ramp and bars to facilitate the ascent and descent of the vehicle. Furthermore, EMT continuously incorporates new and varied universal accessibility measures, both in staff training and in the design of stops and buses.

Eurotaxi:

For those who prefer a more comfortable and personalized service, the Eurotaxi service offers adapted vehicles that are suitable for any traveler, but that preferably meet the demands made by people with physical disabilities and people with visual disabilities. The rates are identical to the rest of the taxis. The service can be contacted by phone at (+34) 91 547 86 00 or 902 47 82 00 / 010.

Overall, Madrid has made significant efforts to improve accessibility for all travelers, including those with disabilities, in the public transportation system.

Neighborhoods / Areas

The Art Walk:

The Art Walk is one of the most important tourist and cultural itineraries in the world, where you can admire the museums, architecture, gardens, walks, fountains and monuments along the Paseo del Prado, Calle de Alcalá, Puerta del Sol, and Paseo de Recoletos. In this area, and very close to each other, there are three of the most important painting museums internationally: El Prado, Reina Sofía, and Thyssen-Bornemisza. These last three museums have free admission for people with disabilities and their companion.
 

The Gran Vía:

The Gran Vía, known as the route of entertainment and shopping, runs mostly along Gran Vía, which celebrated its first centenary in 2010. It is an avenue in the center of Madrid that has important theaters, cinemas, commercial establishments of all kinds, hotels, cafeterias, and restaurants, all located in beautiful buildings designed by important architects. Additionally, it is suggested strolling through Montera and Preciados streets, the latter one of the most expensive and busiest in the world, full of an interesting commercial offer.

 

The Retiro Park:

The Retiro Park is a haven of peace and well-being for the people of Madrid. It is said that it is one of the lungs of the capital, although it also provides leisure and culture. The Estanque Grande can be explored with rowing boats, and since 2019, it is accessible to people in motorized wheelchairs. Visitors can also enjoy the exhibition rooms of the Palacio de Velázquez and the Palacio de Cristal. This park does not have specific accessibility actions, but it is possible to travel comfortably through almost all its itineraries and trails.

  • Address: Plaza de la Independencia, 7, 28001 Madrid

Adapted restaurants

Mercado San Miguel Restaurant www.mercadodesanmiguel.es 

Mercado San Miguel is a restaurant located in a market and is accessible for people with reduced mobility. The market has two access doors and bathrooms that are adapted for people with reduced mobility. 

The restaurant is open Monday-Wednesday and Sunday from 10:00 am to 12:00 pm, Thursday-Saturday from 10:00 am to 2:00 am. On December 24th and 31st, the restaurant will be open from 10:00 am to 3:00 pm. 

Accessibility:

Metro with lift: Sol Metro without lift: Ópera

Bus: 3 and 148

Accessible parking: Plaza Mayor underground parking

Address and contact

  • Plaza de San Miguel, s/n 28005 Madrid
  • Telephone: (+34) 91 542 49 36

 

“Mas que pintxos” restaurant https://www.masquepintxos.com/ 

"Mas que pintxos" is a restaurant that is accessible for people with reduced mobility. 

The restaurant is open every day from 9:00 am to 12:00 am. 

 

Ampudia Restauranthttps://www.restauranteampudia.net/ 

Ampudia Restaurant is a restaurant that is accessible to people with reduced mobility. 

The restaurant is open Monday-Friday, from 1:30 pm to 4:00 pm and from 8:30 pm to 11:00 pm. 

  • Location and contact
    • Calle del General Ampudia, 18 , Madrid
    • Telephone: (+34) 915351247 

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