Wheelchair rental in Prague

Adaptability of Prague
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Discover Prague

Church of Our Lady before Týn

Church of Our Lady before Týn

Old Jewish Cemetery

Old Jewish Cemetery

Kampa Island

Kampa Island

Prague Castle

Prague Castle

St. Vitus Cathedral

St. Vitus Cathedral

Prague Boats - Kampa dock

Prague Boats - Kampa dock

Opinions about Prague

Mazen

Apr 12, 2024

3,0

Prague is not set up for people with disabilities.

Your Prague guide

Prague, the capital of the Czech Republic, is known as the "City of a Hundred Spires." This city stands as a living testament to European history and culture, offering a blend of architectural styles ranging from Romanesque, Gothic, and Baroque to Art Nouveau and Cubism. For visitors in wheelchairs, Prague presents itself as an incredible yet accessible city, with a variety of services and adaptations.

Prague's history is rich and multifaceted, starting its legacy as a significant settlement in medieval Europe and transforming over the centuries into a political, cultural, and economic hub of the region. Its architecture is an open book that tells stories of its glorious past, with buildings like Prague Castle, one of the largest in the world, and St. Vitus Cathedral, offering not only a dive into Czech history but also adaptations for those using wheelchairs.

Exploring Prague's old town in a wheelchair can be a captivating experience, especially when visiting the Old Town Square, where the famous Astronomical Clock is located. Although the cobblestone streets can be challenging, many areas have ramps and accessible paths. Moreover, the City Hall of Prague and various organizations provide maps and guides dedicated to accessibility, ensuring that visitors can plan their trip in advance.

Public transportation in Prague is notably inclusive, with a tram and metro system striving to be accessible to everyone. Metro stations have elevators and ramps, and the low-floor trams make it easier for wheelchair users to get on and off. While it is advisable to check the accessibility of specific routes, the city's commitment to mobility is evident.

Czech culture can be experienced through its cuisine, with dishes like Czech goulash and svíčková, which visitors can enjoy in numerous accessible restaurants throughout the city. Czech beer is an essential part of the Prague experience, and many historic pubs and breweries have improved their accessibility to welcome all beer enthusiasts.

Additionally, Prague offers a variety of accessible cultural activities, from classical music concerts at the Rudolfinum to exhibitions at the National Museum. Theaters and concert halls often provide accessible seating, ensuring that all visitors can enjoy Czech performing arts.

Among other curiosities of Prague, we would like to highlight its population of approximately 1.3 million, the Czech crown as the currency, and its telephone prefix +420, among others. The tradition of Bohemian crystal, Czech literature, and historical figures like Franz Kafka are fascinating aspects of the local culture that visitors can explore.

For those in wheelchairs, visiting Prague means immersing oneself in a city that values history and culture while striving to be inclusive. Although the topography and historic infrastructure present challenges, the city compensates with its beauty, rich cultural heritage, and ongoing efforts to improve accessibility. With proper planning, Prague offers an enriching and accessible tourist experience, inviting everyone to discover its hidden treasures and famous attractions, making the visit a memorable experience for people in wheelchairs.

Prague Tourist office

In Prague, there are several tourist information centers managed by Prague City Tourism, designed to assist visitors throughout the year. Here we detail some of the most important ones:

 

Prague Visitor Centre - Na Můstku:

This tourist information office offers a wide range of services, including general information about Prague, sales of the Prague Visitor Pass, tickets for cultural events, tours, and more. It is open every day from 9:00 am to 7:00 pm. Although the building is accessible on its ground floor, there is a step at the main entrance, which may require assistance for wheelchair users.

Address and contact:

  • Rytířská 12, Praha 1 - Staré Město
  • Phone: (+420) 221 714 714
  • Email: tourinfo@prague.eu
     

Prague Visitor Centre - Staroměstská radnice (Old Town Hall):

Located in the historic Old Town Hall, it offers similar services to Na Můstku. Its accessibility is notable, with a barrier-free entrance from Mikulášská Street and an accessible bathroom on the third floor.

Address and contact:

  • Staroměstské náměstí 1, Praha 1 - Staré Město
  • Phone: (+420) 221 714 714
  • Email: tourinfo@prague.eu

 

Airport office:

At Prague Airport, there are information centers in Terminals 1 and 2 of Václav Havel Airport, providing an accessible first point of contact for tourists arriving in the city.

Contact:

  • Phone: (+420) 221 714 714
  • Email: tourinfo@prague.eu

For more specific information about each center, including additional details on accessibility and services, I recommend visiting the official Prague tourism website at www.prague.eu/en/tourist-information-centres 

 

Tourist Card:

In Prague, there are several tourist cards that offer access to public transport and attractions, including museums. One of them is the "Prague Visitor Pass," which allows unlimited travel on public transport (metro, tram, funicular, urban buses, and ferries) in Prague, including the journey to and from the airport. It also provides free or discounted entry to over 70 experiences, such as historic monuments, museums, galleries, and river cruises on the Vltava. The pass is available in 48, 72, or 120-hour variants and can be purchased at sales points, on the web, or through a mobile app.

Another option is the "Prague Card," which offers free access and discounts to about 80 attractions and unlimited public transportation in Prague. This card also includes additional benefits like a city historic bus tour and discounts on tours, cruises, concerts, and restaurants.

The prices of the "Prague Visitor Pass" vary depending on the duration and type of user:

  • 48 hours: Adult 2,100 CZK, Student 1,600 CZK, Child 1,050 CZK
  • 72 hours: Adult 2,800 CZK, Student 2,100 CZK, Child 1,400 CZK
  • 120 hours: Adult 3,600 CZK, Student 2,700 CZK, Child 1,800 CZK

For the "Prague Card," I recommend visiting its official website at www.praguecard.com for the most up-to-date information on prices and options, as the costs were not specified in the available source.

Here are the websites:

https://www.praguevisitorpass.eu/?lang=en-gb

https://praguecoolpass.com/

Transport

Airport:

The Václav Havel Airport Prague is a major air travel hub, handling about 13 million passengers annually, with the number continually increasing. Over 60 airlines connect Prague with more than 140 destinations worldwide.

The airport comprises three terminals: Terminals 1 and 2 are used for domestic and international flights, while Terminal 3 is reserved for special and private aircraft.

For people with reduced mobility, Prague Airport offers several specific services to ensure a comfortable and accessible journey:

Accessibility: All public areas of the airport are wheelchair-accessible, facilitating mobility within the facilities.

Special Assistance: Free assistance is provided for passengers with disabilities or limited mobility. This assistance should be requested in advance, at least 36 hours before, via MaidPro Service at +420 220 111 220. Assistance includes support in handling, security and passport control, transfer to the boarding gate, and help during boarding and disembarking.

General Facilities: Besides specialized assistance, the airport offers various amenities like children's play areas, showers, drinking water fountains, and charging points for electronic devices, all designed to ensure the comfort of all passengers.

Parking: Visitors with disabilities can park their vehicle at any airport parking lot for free, by presenting their disability identification card at the AeroParking offices.

For parking, the airport offers a covered option next to the terminal buildings, monitored 24 hours.

For a smoother and hassle-free experience, it's always recommended to communicate with the airline or the airport's assistance service in advance to coordinate any specific mobility-related needs. Also, checking the Prague Airport's official website for the most current and detailed information on their services is helpful.

Address and contact:

  • Letiště Praha, a. s., K Letišti 6/1019, 160 08 Praha 6, Czech Republic.
  • Phone: (+420) 220 111 888.
  • Email: info@prg.aero
  • Website: www.prg.aero
     

Transportation from the airport to the city center

For a person in a wheelchair, knowing the accessible transportation options from the Václav Havel Airport Prague to the city center is crucial. Below we detail the transportation options, focusing on accessibility:

To reach the city center, located about 10 km from the airport, passengers can choose public transport or taxi services, available in front of the arrival halls. There are three daytime bus routes and one nighttime route:

Bus:

  • Low-floor bus No. 119 connects the airport to metro line A at Nádraží Veleslavín station.
  • Bus No. 100 towards the Zličín area, connecting the airport with metro line B at Zličín station.
  • The Airport Express goes from the airport to Prague's main train station (connection with metro line C and SC, EC, IC, and EN trains).

Daytime buses operate approximately from 5 a.m. to midnight, and at night, bus No. 910 serves the airport at 30-minute intervals.

The price for a 90-minute transfer ticket is 34 CZK, available at vending machines and information counters in the terminals.

Additional information: It is recommended to verify if the specific bus on the route is accessible, as not all buses in the line may be equipped the same way.

Taxi:

Regarding taxi services, the airport has two taxi companies and one transport company with guaranteed rates, visible at each taxi stand. There's also an option to rent a car from companies located on the ground floor of Parking C.

The airport recommends using official taxi companies that offer wheelchair-accessible vehicles. It's always advisable to confirm the availability of an accessible vehicle when making a reservation.

Here's the contact for one of them:

Centrum Mobility

This government-backed service offers accessible taxis 24/7. These taxis have low floors and are equipped for rear entry with a lift gate. Drivers can secure your wheelchair and provide you with a seatbelt. You can contact Centrum Mobility at (+420) 775 775 775, although their website is only in Czech.

Transportation Apps:

Services like Uber or Bolt may offer accessible options. It's important to specify the need for an accessible vehicle when making a reservation.

Car Rental

Several car rental companies at the airport offer vehicles adapted for wheelchair users. It's crucial to book in advance to ensure availability.
 

Transportation in the city

For a person in a wheelchair, knowing the accessibility and services available in Prague's public transport system is crucial. Below are the different modes of transport in Prague from an accessibility perspective:

Metro:

Accessibility: Metro stations in Prague are increasingly equipped with elevators and ramps to facilitate access for people in wheelchairs.

Operation: The metro operates approximately from 5:00 am to midnight, with three lines (A, B, C) and frequencies of 2-4 minutes during peak hours.

Tips: Check the Prague Public Transport website or stations for elevator availability at specific stations.

Trams:

Accessibility: Low-floor trams facilitate access for people in wheelchairs. Not all lines have these trams, so it's important to verify specific routes.

Lines and schedules: Operate daily from 5:00 am to midnight, with nighttime lines covering the remaining hours.

Tips: Look for information on lines equipped with low-floor trams to plan your trip.

Bus:

Accessibility: Low-floor buses on urban lines (100–299) and some suburban lines facilitate wheelchair access.

Operation: Urban and suburban buses have different schedules, generally operating from 4:45 am to after midnight.

Tips: Confirm the accessibility of the specific line before the trip and plan according to the schedules available on the public transport website.

"S" Trains:

Accessibility: Trains integrated into the PID system are usually accessible, but it's important to check the specific station and train.

Lines: Lines are marked with an S (or R) followed by a number, like S1 or S88.

Tips: Plan your trip in advance and check the accessibility at both the origin and destination stations.

Ferries:

Accessibility: Ferries are generally accessible, but it's recommended to check specific facilities at each dock.

Lines: There are 6 ferry lines (P1, P2, P3, P5, P6, P7) included in the PID system.

Tips: Contact the ferry company to confirm accessibility and availability of ramps or assistance.

Funicular:

Accessibility: The Petřín funicular includes wheelchair accessibility, but it's advisable to check specific facilities and availability of assistance if needed.

Operation: Operates year-round, with breaks for inspections in spring and autumn.

Tips: Confirm accessibility at the Újezd station and the top station before planning your trip.

General Tips

Cards and Tickets: The "Lítačka" card is recommended for frequent travel. Tickets can be purchased at vending machines, information centers, and via SMS.

Assistance: For help or detailed information about accessibility, it's recommended to contact the Prague Public Transport information center or use their phone line.

Planning: Use online tools and mobile apps from Prague Public Transport to plan routes and check real-time accessibility.

Prague Public Transport contact information:

To contact Prague's public transport, you can use the Prague Public Transport Company (DPP) information line, available daily from 7:00 am to 9:00 pm at (+420) 296 191 817. Additionally, the Prague Integrated Transport (PID) has an information line available on weekdays from 6:00 am to 8:00 pm and on weekends and holidays from 8:00 am to 6:00 pm at (+420) 234 704 560.

Neighborhoods / Areas

Mala Strana:

Exploring the Malá Strana district in Prague is like diving into a maze of cobbled streets, historic buildings, and secret gardens, all brimming with stories and beauty. For someone in a wheelchair, visiting this neighborhood can be a delightful and accessible experience, provided that careful planning is undertaken to ensure a comfortable and enjoyable journey.

Starting the tour at the famous Charles Bridge, a Gothic masterpiece that connects the Old Town with Malá Strana, visitors can enjoy breathtaking views of Prague Castle and the Vltava River. Although the bridge can be crowded, it is completely passable for someone in a wheelchair, offering a spectacular start to the tour.

Once in Malá Strana, one of the first sites to visit is the Church of St. Nicholas, a gem of Baroque architecture in Prague. The church is wheelchair accessible, allowing visitors to admire its impressive dome and opulent interior. Nearby is the John Lennon Wall, accessible and ever-changing, filled with art and messages of peace.

Continuing through the streets of Malá Strana, the tour can take visitors to the Wallenstein Palace, a stunning Baroque complex that houses the Czech Senate. Its gardens are an oasis of tranquility in the city and are adapted for enjoyment by people in wheelchairs, with flat paths and wide avenues.

A not-to-be-missed spot is Kampa Island, previously mentioned, a haven of peace and art on the banks of the Vltava. The park on the island is ideal for a picnic or simply to enjoy a moment of relaxation, with accessible paths and charming views of the water and surrounding houses.

For those interested in history and culture, the Kafka Museum, also located in Malá Strana, offers an immersion into the life and work of the famous Prague writer. While it's important to verify the specific accessibility of the museum, many establishments in Prague have made efforts to accommodate all visitors.

Another point of interest is the Church of Our Lady Victorious, home to the famous Infant Jesus of Prague. This church, in addition to being a place of significant spiritual meaning, is accessible for wheelchair users, allowing all visitors to experience its peaceful and contemplative atmosphere.

Regarding culinary experiences, Malá Strana offers a variety of restaurants and cafes that stand out not only for their cuisine but also for their accessibility. It's advisable to research and choose establishments with wheelchair facilities, ensuring a hassle-free dining experience.

Concluding the tour, a visit to the Petřín Gardens, accessible via the Petřín funicular, is a must. While it's crucial to verify the funicular and gardens' accessibility in advance, this place offers one of the best panoramic views of Prague, along with pleasant pathways and rest areas.

This tour of Malá Strana shows that, with proper planning, Prague can be an incredibly accessible and enjoyable city for everyone. Every street, every corner of Malá Strana, is filled with history, art, and beauty, waiting to be explored by visitors of all abilities.

Adapted restaurants

Here are summaries of the accessible dining options at the mentioned restaurants in Prague:

Art Nouveau Palace Hotel's Café Palace: https://www.palacehotel.cz/es/

Ambiance: Simple yet elegant decoration with a perfect atmosphere for relaxing with friends or colleagues, featuring dark red and green colors combined with dark wood.

Cuisine: Offers a rich menu of delicious dishes, workday specials, legendary desserts, and confectionery, accompanied by a wide selection of teas and coffees.

Accessibility: Both the hotel and the restaurant are wheelchair accessible.

Hours: 11:30 - 22:30

Contact: 

  • Panská 897/12, 110 00 Nové Město, Czechia. 
  • Phone: (+420) 224 093 194. 
  • Email: concierge@palacehotel.cz.

 

Restaurant Alcron: https://www.alcronprague.cz/restaurace 

Reputation: A culinary art reference since 1932, recognized for its gastronomy and services, it's one of the few Michelin-starred restaurants adapted for people with mobility issues.

Cuisine: Utilizes local ingredients and ethical food preparation to create a unique experience, offering a modern and attractive version of Central European cuisine.

Hours: Monday to Friday: 12:00 - 15:00 and 18:00 - 23:00. Saturday: dinner only. Closed on Sundays.

Contact: 

  • Štěpánská 623/40, 110 00 Nové Město, Czechia. 
  • Phone: (+420) 222 820 000.

 

Augustine Restaurant: 

https://www.marriott.com/en-us/hotels/prglc-augustine-a-luxury-collection-hotel-prague/dining/?scid=f2ae0541-1279-4f24-b197-a979c79310b0 

Location: Nestled next to the courtyard of an old Augustinian monastery, offering a harmonious blend of 700 years of history and modern design.

Cuisine: Emphasizes fresh seasonal ingredients, simple yet flavorful recipes, and unique dish presentation, inspired by its historic location.

Accessibility: Wheelchair accessible.

Hours: 07:00 - 23:00 daily.

Contact:

  • Letenská 33, 118 00 Malá Strana, Czechia. 
  • Phone: (+420) 266 112 233. 
  • Email: augustine@luxurycollection.com.

These restaurants provide not only an accessible dining experience for those with mobility challenges but also a chance to savor some of Prague's finest culinary offerings in unique and historic settings.

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