Wheelchair rental in Valencia

Adaptability of Valencia

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Discover Valencia

Ciudad de las Artes y las Ciencias

Cripta Arqueològica de la Presó de Sant Vicent

The Central Market of Valencia

Ciudad de las Artes y las Ciencias

De Photograph by Mike Lowe of the architecture of Santiago Calatrava in collaboration with Félix Candela - Photograph by Mike Lowe, Dominio público, Enlace

Ciudad de las Artes y las Ciencias

The City of Arts and Sciences is a complex of six areas located in Valencia, Spain along the Turia riverbed. It was designed by Valencian architect Santiago Calatrava and opened in July 1996, and is considered a remarkable example of modern architecture.

The entire facility is accessible for those with mobility and hearing challenges.

Important features of the City of Arts and Sciences include:

The Oceanographic: the largest aquarium in Europe, housing over 500 species.
The Science Museum: spanning over 26,000 m2 with exhibitions.
The Hemisfèric: the largest projection room in Spain with 900 m2 and three different projection systems.

Parking: 14 reserved spaces on each of the two floors of the Umbracle underground car park. With horizontal signage. Accessible route to the Museum through four adapted lifts.

Access: Outward opening door by means of a vertical handle. The entrance has a permanent presence of service personnel. Access without unevenness with homogeneous and non-slip pavement.

Reception: Located on the ground floor with an accessible route. It has two 75-cm-high adapted counters that offer preferential attention to people with reduced mobility. People with reduced mobility can avoid the turnstile and go directly to the exhibition by elevator, requesting this service from the Customer Service staff at the access turnstiles.

Interior mobility: Three-storey building with an accessible itinerary connected by escalators and three adapted lifts. Homogeneous and non-slip flooring. Width in corridors greater than 120 cm.

Toilets: Two cabins adapted for men and two for women in separate toilets located on the ground floor. Toilet door always opens with a passage width of 90 cm. 45 cm high toilet, with folding support bars on the right and fixed on the left, located at a height of 60 cm. Separation between bars of 77 cm. Lateral transfer area greater than 80 cm. Free maneuvering space less than 120 cm. Washbasins 81 cm high without pedestal, with lower free space of 77 cm high and 65 cm deep. Pressure tap.

Elevator: There are 2 high-capacity elevators, which prevent people with reduced mobility from going through the turnstiles. With capacity for 35 people or 10 wheelchairs. To use it, it is necessary to be accompanied by Museum staff. No handrails or sound signaling indicating the stop floor. In the central part there is a panoramic elevator with a free passage width of 90 cm. For its use from the Ground Floor to the exhibition area, the authorization of the Museum staff is necessary, since it is equivalent to passing through the entrance turnstile.

Exhibition: On the First and Third Floors there is an exhibition made up of interactive thematic modules. All adapted with an access ramp. Variable measures. On the Second Floor, a permanent exhibition made up mostly of text panels. Itinerary without unevenness and with homogeneous and non-slip pavement. Corridors with passage width greater than 120 cm. With rest furniture.

Cofeeshop / Restaurant: Located on the ground floor with an accessible route. It has a coffee area and a restaurant-trattoria specializing in Italian cuisine, with traditional Mediterranean flavors. With homogeneous and non-slip pavement. Homogeneous illumination.

Souvenir shop: Located on the ground floor with an accessible itinerary. Without door, with access ramp and entrance passage width greater than 120 cm. Corridors with passage width greater than 120 cm. Shelves and objects located at heights between 10-180 cm. Counter not adapted. Homogeneous and non-slip flooring.

How to get there by public transport: Buses nº 13, 15, 25, 35, 95, 99, and Metro wiith Line 10

Address and contact:
- Avenida Professor Lopez Piñero n 7. 46013 Valencia
- Telephone (+34) 961974400

De Ripoll531 - Trabajo propio, CC BY-SA 4.0, Enlace

Cripta Arqueològica de la Presó de Sant Vicent

Without a doubt, one of the most magical places in Valencia is the Vincentian space, possibly the most remarkable of all. This location holds one of the city's treasures within its walls, considered to be the birthplace of Christianity in Valencia. The Visigothic funerary chapel was uncovered during an archaeological excavation.

The excavation began in the late 1980s, when the municipal department of archaeology, SIAM, under the Historical Heritage Service, started the excavation in 1989 during the demolition of the building surrounding the so-called Cárcel de San Vicente, with the entrance located at the back of the Crypt.

The location is fully accessible for people with mobility issues.

Parking: Reserved 6 public spaces of 220 x 450 cm, with vertical and horizontal signage: three in the Plaza de San Esteban, 150 m away, another in the Plaza del Conde Carlet, 210 m away, one in the street del Palau, 140 m away and one on Calle Poeta Lorente, 270 m away. All of them have homogeneous paving, with an accessible route to the crypt and with an approach area greater than 120 cm on both sides. Reserved public spaces in the public car park in Plaza de la Reina, 400 m away. With an accessible route to the crypt.

Access: Accessed by stairs with six steps of 19 cm height and 26 cm tread, saved by a lifting platform. Door with free passage width of 110 cm. Permanent opening. Public trasnport, Bus : lines 6, 14, 15, 35.

Internal mobility: Itinerary divided into two heights. First itinerary without slopes. Free passage width in corridors greater than 120 cm. In the upper part there are four isolated steps saved by a lifting platform Homogeneous and non-slip flooring.

Exposure: Corridors with a clear width of at least 215 cm. There is rest furniture on the first level of the basement. Audiovisual area located on an accessible floor with an accessible itinerary.

Address and contact:
- Plaza del Arzobispo, 3, in front of the City Museum and a few steps from the Cathedral.
- Telephone: (+34) 96 208 45 73
- Email: patrimoniohistorico@valencia.es

De Лука Флорио - https://500px.com/photo/183161643/-v-a-l-e-n-c-i-a-by-luca-florio, CC BY-SA 3.0, Enlace

The Central Market of Valencia

The Central Market of Valencia is accessible for individuals with reduced mobility and is one of the largest in Spain. Here, you can find nearly any fresh product you need, making it a must-visit when traveling to Valencia.

Regarding accessibility for people with reduced mobility:

Parking: A reserved space in Pl. del Mercado, 5.

Toilets : There will be a toilet for people with reduced mobility in the basement. (*)

Access: It has 4 adapted entrances (C/ Vieja de la Paja, Plaza Ciudad de Brujas, Av. Barón de Cárcer and C/ Palafox) with ramps with slopes that range from 3% to 7%. All of them have side railings with upper and intermediate handrails and non-slip flooring.

Upright mobility: Two-storey building, connected by 5 elevators distributed throughout various areas of the market, all elevators are adapted with handrails, braille, visual and acoustic information.

Restaurant / bar / cafe: Cafeteria inside the enclosure. Accessible route without furniture.

Shops / stalls: Accessible interior tour. Variable height counters from 70 cm to 155 cm.

Address and Contact:
- Plaça Ciutat de Bruges s/n, Valencia
- Telephone (+34) 963829100
- Email: informacion@mercadocentralvalencia.es

De Felivet - Trabajo propio, Dominio público, Enlace

Ciudad de las Artes y las Ciencias

This building is located in the historic center of Valencia, between Poeta Querol Street, Culture Street, and San Andres Street. Accessible for people with reduced mobility, it houses the Museum of Ceramics and Sumptuary Arts and is declared a National Artistic Monument. Owned by the state since 1949, it has undergone several important renovations, with the latest in 1998. Its architectural style is Rococo.

Regarding accessibility for people with reduced mobility:

Parking: Reserved space on public roads at 80 m. from the secondary entrance.

Toilets: Toilets located on the ground floor. Access through a 76 cm wide door. Toilet door 84 cm wide. Toilet with two folding bars and 60 cm transfer area. Free maneuvering space of 1.50 m.

Access: Main entrance not accessible. Signposted accessible secondary entrance located on C/ Poeta Querol. Warning by intercom, a mobile ramp with a slope of 8% is placed outside. Another fixed ramp with a slope of 8% inside. Double door of 1.60 m with heavy manual opening.

Upright mobility: Four-storey building connected by stairs and an accessible lift with handrails and visual information restricted for staff use but permitted for people with reduced mobility.

Rooms: The ground floor has slopes, with one of them accessible via a ramp with a 20% slope. The patio can only be accessed by four steps of 16 cm in height. Access to a room is only possible by stairs with 11 steps of 18 cm in height. The first floor is without slopes and has an accessible interior route. The second floor has three slopes, accessible via ramps with slopes of 19%, 18%, and 40%. The third floor has a gap of four steps of 16 cm in height to access one of the rooms. The rest of the rooms have accessible interior routes.

Address and contact:
- Calle del Marqués de Dos Aguas 4, 46002 Valencia
- Telephone: (+34) 963516392
- Email:informacion.mceramica@mcu.es

De Diego Delso, CC BY-SA 3.0, Enlace

Ciudad de las Artes y las Ciencias

La Lonja is a prominent building in the city and one of the most renowned. It is a well-preserved Gothic monument, declared a National Historic-Artistic Monument on June 4, 1931 and a World Heritage Site by UNESCO.

Located in the heart of the city, La Lonja de Mercaderes is situated in front of the Central Market and the Templo de los Santos Juanes.

In the late 13th century, the old Lonja became too small, and in 1469, the decision was made to construct a new one. La Lonja consists of three distinct sections and a garden or "orange tree patio." The ground floor housed the chapel dedicated to the Immaculate Conception, while the two upper floors served as a prison for merchants who failed to pay.

Regarding accessibility for people with reduced mobility:

Parking: A reserved space in Pl. del Mercado, 5

Toilets: There are no toilets for people with reduced mobility.

Access: Staircase with seven steps, each 20 cm high, through Plaza del Mercat. 1.20 m heavy manual opening door.

Upright mobility: Two-storey building connected by stairs with twenty-three steps, each 20 cm high. It does not have an elevator.

Rooms: The ground floor rooms and the Patio de los Naranjos have an accessible interior route. Access to the Patio de los Naranjos is via a step of 8 cm in height. The first floor room has an accessible interior route.

Address and contact:
- Carrer de la Llotja, 2, 46001 València
- Telephone: (+34) 962084153

De Felivet - Trabajo propio, Dominio público, Enlace

Ciudad de las Artes y las Ciencias

The Cathedral of Valencia, built on the foundations of an old Roman temple and later a mosque, is a predominantly Gothic structure with elements from different periods, including Romanesque and Baroque styles.

Construction of the cathedral began in the 13th century and the Chapter House was added in the 15th century. Notable features include the Puerta de los Hierros in the Baroque style and the Romanesque-style Puerta del Palau or Almoina.

The Cathedral also houses the Cathedral Museum, which displays up to 90 works of various styles, including Gothic, Renaissance, and Mannerist. The paintings by Maella and Goya are among the most outstanding pieces on display.

Regarding accessibility for people with reduced mobility:

Parking: Two reserved spaces in Plaza de la Reina, 12. Four reserved spaces in underground public parking in Plaza de la Reina located on the first floor (exit C/ la Paz has a vertical elevator with dimensions of 1.45m x 1.00m next to these squares).

Toilets: There are none or they are not accessible.

Access: Main entrance not accessible. Secondary entrance accessible through the Plaza de la Almoina. Notify reception to facilitate entry. 1.27m door. light manual opening.

Upright mobility: Single-storey building with slopes.

Rooms: The CHAPEL OF THE HOLY CÁLIZ is accessible via two steps of 15 cm and 3 cm in height, which are compensated by a ramp with a slope of 29%. Access to the MUSEUM from the Chapel is via a passage that narrows to 66 cm.

Address and contact:
- Pl. de l'Almoina, s/n, 46003 València
- Telephone: (+34)963918127

Opinions about Valencia

Christopher

Oct 12, 2023

3,0

There were a lot of dropped kerbs with no corresponding drop kerbs on the other side of the road, or vehicles were parked in front of them. A lot of pavements we’re narrow and had bins lampposts trees making them difficult to negotiate.

Thorvaldur

Sep 23, 2023

5,0

Only that this was vey good service

Lucy

Aug 11, 2023

5,0

Such an accessible city. I had no problem at all getting around.

Kiki

Jul 31, 2023

4,0

The sidewalks are nice for wheelchairs. Busses are accessible but you have to alert the bus driver yourself for the ramp to come out.

Your Valencia guide

Welcome to Valencia, a coastal city located on the southeast coast of Spain where the Turia River meets the Mediterranean Sea. It is renowned for many things, including the futuristic structures of the City of Arts and Sciences and its famous tourist attractions such as Las Fallas and its signature dish, paella.

With a population of 800,000, Valencia is the third largest city in Spain after Madrid and Barcelona. It is a flat and accessible city, with ramps and elevators in most public spaces, making it easy for people with mobility impairments to navigate. Valencia is also a great destination for tourists, with several accessible beaches, parks, restaurants, and excursions.

Make sure to visit the website www.motion4rent.com for more information on accessible tourist attractions, accommodations, and activities in Valencia. Enjoy your stay!

Valencia Tourist office

Valencia has several tourist offices, but the most important are:

Office of Joaquin Sorolla:

Inside the station that bears his name, located at Sant Vicent Màrtir 171, 46007 Valencia. His contact telephone number is (+34) 963803623. It has 10 reserved parking spaces in the station's own car park, with vertical and horizontal signage and an accessible route to the office.
Its access without unevenness from any of the entrances to the Station. Automatic opening door of more than 120 cm wide free passage without unevenness.
Mobility: it has an adapted counter of 76 cm in height, 73 cm of lower free height and 16 cm of lower free depth. Shelves at heights between 10 cm and 2 m high.

Valencia Beach Office:

Located at Passeig de Neptú 2, 46011 Valencia, its contact telephone number is (+34) 628789837. Located in a flat area, without obstacles and with recesses in the sidewalks. Homogeneous pavement. It has Wi-Fi connection. Its reception desk is 110 cm high, without a screen. It has written information about the services provided. Glazed enclosure, allowing visual communication with the outside.
Parking: one reserved space, at least 220x400 cm, at Calle Pavía, 23. Two more at number 37 of the same street. Both with horizontal and vertical signage. Accessible route to the information post.
Interior of the enclosure without unevenness. A circle with a diameter of 131 cm can be inscribed. Adapted counter 73 cm high, 70.5 cm lower free height and 15 cm lower free depth.
Access ramp with a 7% incline, 80 cm long and 86 cm wide. Without handrails. Start and end of ramp not marked with visual tactile bands. Non-slip flooring. Semi-glazed door with contrasted visual signaling.
Mobility: inside the enclosure without unevenness. Non-slip and homogeneous flooring. Without obstacles or overhanging elements that hinder circulation. 110 cm high counter with direct lighting. Glazed enclosure with ample sources of natural light. There is no information in braille. It has contrasted information and signage and variable font size.

Town Hall Square Office:

Located at Plaça de l'Ajuntament 1, 46002 Valencia, its contact telephone number is (+34) 963 524 908, it allows guide dog access. It has a braille guide of Tourism of the Valencian Community.
Access: fully glazed door Reception: 106 cm high counter, without screen and with magnetic induction loop.
Parking: one public space is reserved for PRM in Plaza del Ayuntamiento 2, 26 m away, and another in Avda del Marques de Sotelo 1, 86 m away. Both of at least 220 x 400 cm, with vertical and horizontal signage and accessible route.
Access without unevenness through the Plaza del Ayuntamiento. Door with free passage width of more than 120 cm. Automatic opening. Reception: 77 cm high adapted counter, 74 cm lower free height and 15 cm lower depth.
Mobility: passage areas with more than 120 cm width. With the possibility of inscribing a circle of 150 cm in diameter at certain points. Brochures and objects located at a height of 79-200 cm. Homogeneous illumination.
Glazed main door, with low contrast visual signaling and automatic opening. Reception: Itinerary without unevenness. 106 cm high counter with direct lighting. Mobility: Pavement without eyebrows, non-slip and homogeneous. Without elements that hinder circulation. Brochures and objects located at a height of 79-200 cm.

Airport Office:

Located on the Arrivals Floor of Valencia Airport/46940 - Manises (Valencia) its contact telephone is (+34) 961 530 229.
Parking: There are twenty-one reserved spaces on the ground floor of the airport car park, and six on the second floor. Access without a difference in level by elevator and accessible route to the Tourist Info.
Access: Access without doors or difference in level.
Mobility:It has two symmetrical counters of 115 cm. At the ends they have an alternative counter of 73 cm in height, 71 cm of lower free height and 17 cm of lower free depth. Passage areas of more than 120 cm wide. Shelves and showcases with heights between 10-200 cm high. Homogeneous pavement. Obstacle-free route.

Transport

Valencia Airport:
Valencia Airport offers a complimentary assistance service for passengers with reduced mobility in accordance with the European Parliament's Regulation (EC) 1107/2006. This service is available to all passengers with disabilities or reduced mobility and can be requested at least 48 hours prior to arrival to ensure a seamless experience from the moment you arrive at the airport.

To request this free service, you may call (+34) 91 321 10 00 or submit a request online.

Meeting Points for People with Reduced Mobility:

At terminal T1:
• Floor 0, Arrivals Sidewalk.
• Floor 1, Departures Sidewalk.
• Floor 1, Departures Hall.
Terminal T2 does not have PMR meeting points.
In Regional Terminal:
• Floor 0, Arrivals Hall, next to access to the Metro.
In car parks:
• Parking P1, opposite terminal T1.
• Long Stay Parking.

Train:
Valencia is well connected by train, with access to Madrid via Ave and connections to Barcelona and Murcia. However, some commuters have reported that not all trains are fully accessible, with only 1 out of 3 being updated as of 2016. The main rail transport company, Renfe, offers a personalized assistance service for passengers with disabilities, called ATENDO. To request this service, please contact Renfe at 902 240 505 or via email at oca.accesibilidad@renfe.es at least 12 hours before your train's departure. When making your request, please clearly indicate your disability and your travel needs.

Metro:

Most of Valencia's metro stations, excluding Valencia Sur, are accessible for passengers with reduced mobility.

Bus:

Valencia has 57 bus lines, including additional summer routes, with 4 of these lines fully accessible for passengers with reduced mobility.

Taxi:

Valencia has over 3,000 taxis, including some that are accessible for passengers with reduced mobility. We recommend using the tele-taxi company, which offers a taxi service specifically for passengers with disabilities and has a large fleet of vehicles with up to 8 seats. These taxis are available 24/7, and you can book one by calling (+34) 96 357 1313.

Adapted beaches

The city of Valencia has 5 beaches that are accessible for passengers with reduced mobility: Cabanyal, Malva-rosa, Pinedo, El Saler, and El Perellonet. During the peak season from June 1 to 30, personnel responsible for assistance are available from 11:00 a.m. to 3:00 p.m. and from July 1 to August 31, the hours are extended until 7:00 p.m. In September, the hours return to the original schedule of 11:00 a.m. to 3:00 p.m.

These accessible points of the beaches have a variety of resources to ensure an enjoyable experience, including:

A shaded booth and seating area with tables and chairs
A wheelchair
Lifting cranes and harnesses
Shower chairs
Stretchers
Braille books for the visually impaired
Accessible modular toilets
Blue signage to guide you to the beach and water
Access ramps
Designated parking spaces for people with reduced mobility

In addition to these resources, the beaches also offer various elements for bathing, such as amphibious chairs, crutches, floatation devices, and a "lifeline" system with ropes and buoys in the sea for those who may have difficulty entering and moving in the water.

Neighborhoods / Areas

The Fallas:

The Fallas originated as a purification ritual in which people burned old items to symbolize the start of a new era.

Today, the Fallas have evolved into a significant cultural event for Valencians and a major attraction for tourists.

The core remains unchanged, with the monuments serving as a commentary on society, politics, and public figures. These structures symbolize events from the past year and are burned on March 19th as a means of purifying and starting a new cycle.

The Fallas week begins on March 15th with "La Plantà," when all the monuments are set up in the streets, and ends on March 19th with "La Cremà," the burning of the monuments. For five days, the city transforms into a non-stop festival of lights, music, and fireworks, with people filling the streets to walk, socialize, eat, dance, and more.

The Fallas are a public event, open to everyone. Valencia, being a well-designed city, offers good accessibility for people with reduced mobility.

Central Market of Valencia

The Central Market of Valencia is accessible for those with mobility challenges and is one of the largest markets in Spain. Visitors can find a wide variety of fresh products, making it a must-visit destination for those traveling to Valencia.

Accessibility for People with Reduced Mobility:

Parking: A designated accessible parking space is available at Pl. del Mercado, 5.

Toilets: An accessible toilet is available in the basement. (*)

Access: The market has four adapted entrances (C/ Vieja de la Paja, Plaza Ciudad de Brujas, Av. Barón de Cárcer, and C/ Palafox) with ramps with slopes ranging from 3% to 7%. All entrances are equipped with side railings, handrails at the top and middle, and non-slip flooring.

Mobility Aids: The two-story building is connected by five elevators located throughout the market, all of which are adapted with handrails, Braille, visual, and auditory information.

Dining: Restaurants, bars, and cafes are available within the market and accessible without furniture in the way.

Shops: Accessible interiors for shops and stalls are available, with counters at varying heights from 70 cm to 155 cm.

Address and Contact:
- Plaça Ciutat de Bruges s/n, Valencia
- Telephone (+34) 963829100
- Email: informacion@mercadocentralvalencia.es

Adapted restaurants

La Sargantana Restaurant: www.sargantanavlc.com

At La Sargantana Restaurant, you'll feel like you're at home. The restaurant is fully accessible, with a lift platform to reach the bathroom and a ramp at the entrance, making it a unique and inclusive dining experience.

The restaurant is accessible to those with mobility challenges, including accessible bathrooms. The restaurant is closed on Saturdays.

Address and contact:
- Paseo Ciudadela, 13 · 46003 Valencia
- Phone: +34 622844424⁠

La Sucursal Restaurant: www.veleseventsvalencia.es

La Sucursal Restaurant was named the Best Restaurant in Spain by Gourmet magazine in 2020 and has received numerous accolades, including a Michelin star in 2007 and 2 Soles Repsol.

Located on the third floor, La Sucursal is a gastronomic temple offering the best products and elaborately crafted cuisine that enhances the flavors of each dish. In the spring and summer, diners can enjoy live music and various shows from the restaurant's terrace, one of the city's most magical and privileged spots.

The restaurant is accessible for people with reduced mobility.

Address and contact:
- Calle Guillem de Castro nº 118 Valencia (la Marina)
- Telephone: (+34) 96 374 6665
- Email: info@restaurantelasucursal.com

Flor de Valencia Restaurant: www.flordevalencia.com

Flor de Valencia Restaurant is a well-known specialty rice restaurant in Valencia, famous for its delicious rice dishes. The restaurant boasts a modern and elegant decor, with well-arranged tables and a relaxed atmosphere.

The restaurant is accessible to those with mobility challenges.

Address and contact:
- Avenida Cardenal Benlloch nº 22 46021 Valencia
- Telephone: (+34) 961132291
- Email: reservas.flordevalencia@gmail.com

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