Wheelchair rental in Puerto de la Cruz

Adaptability of Puerto de la Cruz
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Discover Puerto de la Cruz

Loro Park

Loro Park

Botanical Garden

Botanical Garden

Taoro Park

Taoro Park

Complejo Turístico Municipal Costa Martiánez

Complejo Turístico Municipal Costa Martiánez

Your Puerto de la Cruz guide

Puerto de la Cruz, on the northern coast of Tenerife, is one of the most charming and traditional cities in the Canary Islands. With a rich history that dates back several centuries, this city combines colonial architecture with modern tourist facilities, offering a relaxed and picturesque environment for those who wish to explore its charms. For those who use a wheelchair or mobility scooter, Puerto de la Cruz has made great efforts to be an accessible and comfortable city, with many adapted attractions so that everyone can enjoy its beauty and hospitality.

Originally, Puerto de la Cruz was a small fishing port serving the nearby mountain town of La Orotava. During the 16th century, the port became one of the key points of Canarian trade, as ships carrying wine, bananas, and other local products departed for the rest of Europe and America. Over the years, and especially in the 19th century, Puerto de la Cruz began gaining popularity as a tourist destination, particularly among European aristocracy seeking the warm Atlantic climate.

An interesting anecdote about the city is that in the 18th century, when Tenerife was attacked by British Admiral Horatio Nelson, Puerto de la Cruz was one of the most fiercely defended areas, successfully repelling the attack and avoiding conquest. Today, that history of resistance is reflected in some of the city’s monuments and fortifications.

Important Places to Visit
Despite being a relatively small city, Puerto de la Cruz boasts several attractions that make any visit unforgettable. Below, we present some of the most iconic places you shouldn't miss, with special attention to accessibility for people in wheelchairs or mobility scooters.

Lago Martiánez
One of the most well-known landmarks in Puerto de la Cruz is Lago Martiánez, an impressive saltwater pool complex designed by the famous Canarian architect César Manrique. The complex includes several pools, restaurants, and landscaped areas, all surrounded by the spectacular Atlantic landscape. The best part is that Lago Martiánez is fully accessible for people with reduced mobility. It features ramps in all main areas, elevators, and adapted restrooms. Additionally, the pools have smooth entries that make access to the water easier.

Botanical Garden
Founded in 1788, the Botanical Garden of Puerto de la Cruz is one of the oldest and most famous gardens in Spain. Here, you can admire plants from all over the world, especially tropical and subtropical species that thrive in Tenerife’s mild climate. The garden paths are mostly paved and accessible for wheelchairs. Although there are some sloped areas, the entrances are well adapted to ensure all visitors can enjoy the serenity and beauty of the place. There are also benches throughout the garden to rest while you take in the views.

Playa Jardín
Playa Jardín is one of the most famous beaches in Puerto de la Cruz, also designed by César Manrique. It is characterized by its black volcanic sand and natural surroundings with tropical gardens and native plants. This beach is ideal for people with reduced mobility, as it has adapted access points, ramps, and walkways that allow easy movement around the area. Additionally, it has adapted showers and restrooms, as well as amphibious chairs that allow people with disabilities to enjoy the sea. If you visit Playa Jardín, be sure to take in the spectacular views of Mount Teide from the shore.

Plaza del Charco
The heart of Puerto de la Cruz is Plaza del Charco, a lively center where locals and tourists gather to enjoy the cuisine and welcoming atmosphere. The square is surrounded by cafes, bars, and restaurants, and it's an excellent place to relax after a day of exploration. Plaza del Charco is accessible, with paved paths and rest areas that are perfect for moving around with a wheelchair or mobility scooter. Nearby, you'll also find some local shops and markets that are easy to explore thanks to the wide sidewalks.

Loro Parque
A visit to Puerto de la Cruz wouldn't be complete without stopping by the famous Loro Parque, one of the most renowned zoos in the world. This park is known for its focus on conservation and education about wildlife. You’ll be able to see a wide variety of animals, from penguins and gorillas to the famous parrots and orcas. The best part is that Loro Parque is fully adapted for people with reduced mobility. All pathways are accessible, there are ramps in steeper areas, and wheelchairs are available if needed. Additionally, the shows have reserved areas for wheelchair users, so you can comfortably enjoy everything the park has to offer.

Practical Tips for Your Visit to Puerto de la Cruz

  1. Plan ahead: If you need an adapted taxi or an amphibious wheelchair at the beach, it’s advisable to book in advance to ensure availability.
  2. Choose your routes: Although most attractions are accessible, some areas of the old town in Puerto de la Cruz may have steep or cobblestone streets. It’s a good idea to plan the most accessible routes to move around comfortably.
  3. Enjoy the weather: Puerto de la Cruz has pleasant weather year-round, with mild temperatures even in winter. This makes it a perfect destination to enjoy the outdoors, but be sure to wear sunscreen and stay hydrated, especially in the summer months.
  4. Explore the local cuisine: Don’t miss the chance to try the delicious Canarian cuisine. Many restaurants in Plaza del Charco and along the seafront offer dishes that are both affordable and physically accessible. Try dishes like "papas arrugadas" with "mojo," "gofio escaldado," or fresh fish from the island.

Final Reflections
Puerto de la Cruz is a charming city that combines history, culture, and nature in one place. For tourists in wheelchairs or mobility scooters, the city offers an inclusive experience, with many adapted attractions and a focus on accessibility. From peaceful walks through tropical gardens to the thrill of visiting Loro Parque or relaxing on an accessible beach, Puerto de la Cruz is a destination that promises a memorable experience for everyone.

Puerto de la Cruz Tourist office

In Puerto de la Cruz, Tenerife, there are several important tourist offices, all of them designed to be accessible for people with reduced mobility, offering detailed information about local attractions, accommodation, transportation, and more.

Tourist Information Office at Casa de la Aduana
This office, located in a historic building, is one of the main ones in Puerto de la Cruz. It offers information about the city’s main tourist attractions and its surroundings, including excursions, cultural events, and activities. Additionally, you can find maps, brochures, and recommendations on restaurants and hotels.
• Accessibility: Fully accessible, with ramps and adapted restrooms.
• Services: Information about public transportation, accessibility of tourist attractions, and personalized assistance.


Contact information:
o Address: C/ Las Lonjas, s/n, 38400 Puerto de la Cruz
o Phone: (+34) 922 386 000
o Email: info@citpuerto.com
o Web: www.visitpuertodelacruz.es


 

Center for Tourist Initiatives (CIT) in Puerto de la Cruz
This center provides more detailed tourist information, with a focus on local activities, excursions, and events. They offer accommodation recommendations and can help organize accessible guided tours.
• Accessibility: The CIT is fully accessible, with support services for people with reduced mobility.


Contact information:
o Address: Avenida Colón, 38400 Puerto de la Cruz
o Phone: (+34) 922 378 400
o Email: info@citpuerto.com
o Web: CIT Puerto de la Cruz


 

Tourist Office at Tenerife North Airport
For those arriving in Tenerife via the airport, this tourist office is an excellent first stop for useful information on getting around the island, including recommendations for travelers with reduced mobility.
• Accessibility: Fully adapted with ramps, elevators, and accessible restrooms.
• Services: Information on adapted transportation, tourist maps and brochures, and personalized assistance for people with reduced mobility.


Contact information:
o Address: Tenerife North Airport, 38297 La Laguna
o Phone: (+34) 922 635 930
o Email: info@tenerifenorte.aena.es
o Web: Aena Tenerife Norte


 

Tourist Office at the Fishing Port
This office is strategically located near the port, providing useful information about boat excursions and aquatic activities, many of which are accessible for people in wheelchairs or with reduced mobility.
• Accessibility: Equipped with ramps and paved access, and the staff is trained to assist visitors with special needs.


Contact information:
o Address: Fishing Port, s/n, 38400 Puerto de la Cruz
o Phone: (+34) 922 384 807
o Email: info@visitpuertodelacruz.es
o Web: www.visitpuertodelacruz.es

These offices are designed to ensure that visitors with reduced mobility have a comfortable and accessible experience in Puerto de la Cruz. They offer all types of services from tourist information to assistance in organizing accessible activities.

 

Tourist Cards

In Puerto de la Cruz and Tenerife, there are options for tourist cards that allow you to access various attractions and enjoy some discounts on public transportation. Here is detailed information about the main available cards, their accessibility for people with reduced mobility, and the attractions they include.

  1. Tenerife Pass
    The Tenerife Pass is a flexible tourist card that gives you access to many of the island’s main attractions. This card can be ideal for visitors planning to visit several places in a short time.
    • Duration and types: The card offers options from 1 to 7 consecutive days.
    • Included attractions: Loro Parque, Siam Park, Teide cable car, museums in Puerto de la Cruz, and other notable places on the island.
    • Public transportation: It does not include public transportation, but many attractions are well connected by the TITSA bus lines, which are accessible for people with reduced mobility.
    • Accessibility: Most attractions included in the card, such as Loro Parque and Siam Park, are accessible for people in wheelchairs. Additionally, many of them offer wheelchair or electric scooter rentals.
    • Prices: Depending on the number of days, the price of the card varies. For example, for 1 day it costs around €39, and for 3 days it can go up to €85.
    More information and online purchase: www.tenerifepass.net
  2. Ten+ (Public Transportation)
    The Ten+ Card is a public transportation card that can be used throughout the TITSA bus network and on the tram. For visitors with reduced mobility, this card is very useful as the buses and trams are equipped with ramps and space for wheelchairs.
    • Duration and recharge: You can recharge the card according to the number of trips you plan to take, with fares per trip ranging between €1.25 and €2.50. It is also possible to purchase daily passes for €6.
    • Accessibility: All buses and trams are accessible for people with reduced mobility.
    You can purchase the Ten+ Card at bus stations, some kiosks and shops, or even through the Cabildo de Tenerife website.
    Web: www.disfrutatenerife.com/transporte

Conclusion
If you plan to stay several days in Puerto de la Cruz and explore the island of Tenerife, the Tenerife Pass can be an excellent option for visiting tourist attractions, while the Ten+ Card will help you get around easily on accessible public transportation. Both cards are useful and accessible for people with reduced mobility, ensuring that you can enjoy your stay comfortably.

Transport

Airport: 

The Tenerife North International Airport (TFN), located near Puerto de la Cruz, is one of the main airports serving the island of Tenerife. If you are a person with reduced mobility or use a wheelchair, this airport offers a series of accessible services and facilities to ensure a comfortable and barrier-free travel experience.

Accessible entrances The airport is designed to facilitate access to all its facilities. Both the entrances and exits of the terminals are equipped with ramps and automatic doors, allowing easy access for people in wheelchairs or with mobility scooters. Additionally, the check-in, security, and boarding areas have accessible access, with wide and obstacle-free corridors.

Help points and personalized assistance The airport offers a specialized service for people with reduced mobility, known as "Sin Barreras" or PRM Assistance Service. This service can be requested in advance and ensures that airport staff are available to assist travelers at all times, from the arrival point to the boarding gate or the exit from the plane. This support includes:
• Assistance at check-in and security control.
• Help with boarding and disembarking the plane.
• Transport within the airport by wheelchair if needed.
• Meeting points for people with reduced mobility strategically located around the airport, such as the check-in area or terminal entrance.
It is recommended to request this service at least 48 hours in advance to ensure everything is ready upon your arrival.

Accessible waiting areas Tenerife North Airport has fully accessible waiting areas, with seats designed to provide enough space for people in wheelchairs to sit next to their companions. The boarding lounges have clear signage, paved access, and are equipped with power outlets at an accessible height, making it convenient to charge electronic devices.

Adapted bathrooms One of the most important aspects for people with reduced mobility is access to adapted bathrooms. At Tenerife North Airport, accessible bathrooms are distributed throughout the terminals and are designed to provide comfort and ease of use. These bathrooms have:
• Support bars.
• Wide doors that allow easy access in a wheelchair.
• Sufficient space to move around comfortably inside.
• Sinks at an accessible height, adapted so that everyone can use them without difficulty.

Adapted parking The airport offers adapted parking for people with reduced mobility in all its parking areas, both short and long-term. The reserved spaces are located near the main entrances to ensure that transit to the terminals is as short and comfortable as possible. Additionally, the shuttle buses that connect the more distant parking areas with the terminals are equipped with automatic ramps and space for wheelchairs, ensuring you can reach the terminal without difficulty.

Transportation service within the airport The airport also has accessible transportation for passengers who need to move between different areas of the airport. This includes elevators on all floors and hallways wide enough to comfortably allow wheelchairs to pass.

Service animal areas If you are traveling with a service animal, Tenerife North Airport has specially designed areas for them. These zones are located at key points to facilitate access and ensure that assistance animals can rest and relieve themselves before or after the flight.

Signage and assistive technology The airport features accessible signage, designed to be clear and easy to follow, even for people with visual or hearing difficulties. Additionally, the airport is equipped with large, easily visible information screens from any point in the waiting areas. For those with hearing disabilities, assisted listening systems are also offered to ensure they don't miss important announcements.

Conclusion
Tenerife North International Airport is fully prepared to accommodate travelers with reduced mobility. From easy access to adapted bathrooms and personalized assistance, every detail has been thought out to offer a comfortable and hassle-free travel experience. If you're planning a trip from or to this airport, you can be assured that you'll have accessible infrastructure at your disposal, ensuring that your transit is as smooth and pleasant as possible.

 

How to get from the airport to the city center:

If you're traveling from Tenerife North Airport (TFN) to the center of Puerto de la Cruz and you are a person with reduced mobility, you have several accessible options in both public and private transportation. Below, I explain all the alternatives with details of lines, schedules, prices, and contacts for adapted taxis.

  1. Bus (TITSA buses)
    The TITSA bus network is very comprehensive and accessible. All buses are equipped with ramps and space for wheelchairs.
    • Line 102 (Santa Cruz – Puerto de la Cruz):
    o Route: Connects the airport directly with Puerto de la Cruz.
    o Schedule: Operates from 6:10 a.m. to 9:30 p.m., with a frequency of 30 minutes.
    o Duration: Approximately 30-40 minutes to Puerto de la Cruz.
    o Price: Around €4.75 per trip.
    o Accessibility: All TITSA buses are wheelchair accessible, with automatic ramps and reserved seats.

• Line 343 (South Airport – Puerto de la Cruz):
o Route: Connects both airports (North and South) and passes through Puerto de la Cruz.
o Schedule: From 7:30 a.m. to 8:30 p.m., with a frequency every 2 hours.
o Duration: Approximately 45 minutes from Tenerife North to Puerto de la Cruz.
o Price: Approximately €13.55.
More information is available on TITSA's official website: www.titsa.com

  1. Adapted Taxi
    If you prefer a taxi, several companies in Tenerife offer adapted taxis with ramps and space for wheelchairs. Below are two of the main companies:
    • Taxi San Marcos:
    o Phone: (+34) 922 333 222
    o Email: taxisanmarcos@gmail.com
    o Description: This company offers adapted taxis with large capacity vehicles, specially designed for people with reduced mobility.

• Radio Taxi La Laguna:
o Phone: (+34) 922 255 555
o Email: info@radiotaxialalaguna.com
o Description: They have adapted taxis that can be booked in advance. They offer a comfortable and safe service from the airport to Puerto de la Cruz.
The cost of an adapted taxi trip from the airport to Puerto de la Cruz is approximately €35-45, depending on traffic and the time of day.

  1. Rideshare (Uber and Lyft)
    Services like Uber WAV and Lyft Access Mode are available in Tenerife, and they offer accessible vehicles with wheelchair ramps. These vehicles are designed to ensure a comfortable and safe trip for people with reduced mobility.
    • Price: Varies depending on demand, but generally, the trip from the airport to Puerto de la Cruz costs between €25-35.
  2. Private Adapted Transport Service
    You also have the option to hire a private adapted transport service. These services offer additional assistance and adapted vehicles.
    • SuperShuttle Tenerife:
    o Phone: (+34) 800-258-3826
    o Web: www.supershuttle.com
    o Description: They offer accessible private transport from the airport to the city center. Their vehicles are equipped with ramps and designed to facilitate travel for people with reduced mobility.

Summary of Prices and Schedules:
• Line 102 (TITSA): €4.75, frequency every 30 minutes.
• Line 343 (TITSA): €13.55, frequency every 2 hours.
• Adapted Taxis: Approximately €35-45.
• Uber WAV / Lyft Access: Between €25-35.
• SuperShuttle: Varies depending on the service, but generally in the range of €30-40.

 

Port: 

Puerto de la Cruz, on the island of Tenerife, is a very popular tourist destination and is adapted to ensure that people with reduced mobility can enjoy all its facilities and activities. If you travel in a wheelchair or with a mobility scooter, you will benefit from a series of services designed to make your experience as comfortable as possible.

Accessible access Puerto de la Cruz is equipped with access ramps that facilitate the movement of people with reduced mobility through the port area and its surroundings. The main entrances to the terminals and areas near the port have wide and paved access to guarantee mobility without obstacles.

Help points and assistance The port staff is trained to offer personalized assistance to people with reduced mobility, whether during boarding and disembarking from cruises or while exploring the port area. If you need help accessing certain areas or with luggage transportation, you can request assistance at the help points or through your cruise line. Additionally, passenger assistance services are available to facilitate access to the port's facilities.

Accessible waiting areas The waiting areas inside the terminals at Puerto de la Cruz are designed to be comfortable and accessible for all visitors. The spaces are equipped with seating arranged so that people in wheelchairs can sit next to their companions. The areas are spacious and have easy access to the boarding zones and rest areas.

Adapted restrooms The port has adapted restrooms conveniently located near the terminals and boarding areas. These restrooms are equipped with support bars, wide doors, and enough space to maneuver with wheelchairs. They are designed to guarantee a comfortable and accessible experience for all users.

Adapted parking In the port, there are adapted parking spaces reserved for people with reduced mobility. These spaces are located near the main entrances and boarding areas to facilitate direct access from the vehicle. If you prefer valet parking, it is also possible to request assistance to reach the boarding zones or waiting areas with greater comfort.

Accessible rest areas The outdoor areas of the port, such as promenades and terraces, are also adapted for people with reduced mobility. The paths are paved and wide, allowing comfortable movement to explore the port's views and enjoy the marine atmosphere.

Accessible excursions If you are traveling on a cruise, many cruise lines operating in Puerto de la Cruz offer accessible excursions at the stopover destinations. These excursions are designed for people in wheelchairs to enjoy the tourist activities without any inconvenience. It is recommended to check with the cruise line or local agencies about the accessible tour options available.

Accessible signage and assistive technology The signage in the port is designed to be clear and visible to everyone, with easily recognizable symbols for people with visual or hearing disabilities. Additionally, port staff are trained to offer additional assistance if help is needed to navigate or move around the facilities.

 

How to get from the port to the city center:

 If you are arriving at Puerto de la Cruz and need to travel to the city center, here are several transportation options adapted for people with reduced mobility, including buses, adapted taxis, and private transportation services. Below, I detail the transport lines, schedules, prices, and contacts for taxis that have wheelchair-accessible vehicles.

  1. Buses (TITSA buses) The TITSA bus network is one of the best options for getting from the port to the city center. All their buses are adapted with automatic ramps and reserved spaces for wheelchairs.
    • Line 343 (South Airport – Puerto de la Cruz):
    o Route: This bus directly connects Tenerife North Airport and Puerto de la Cruz. It is also a good option for those who need to continue their journey from the port to the city center.
    o Schedule: Operates from 7:30 a.m. to 8:30 p.m., with a frequency of every two hours.
    o Journey time: Approximately 20 minutes to the center of Puerto de la Cruz.
    o Price: Around €13.55 per trip.
    o Accessibility: All buses are adapted with automatic ramps and enough space for wheelchairs.
    For more information, visit TITSA's website: www.titsa.com
  2. Adapted Taxis Taxis are a convenient and fast option if you prefer private transportation from the port to the city center. Below are two companies that offer wheelchair-accessible taxis:
    • Taxi La Orotava:
    o Phone: (+34) 922 320 366
    o Email: info@taxilaorotava.com
    o Description: They offer adapted taxis with ramps and spacious vehicles for people with reduced mobility. It is advisable to book in advance.

• Radio Taxi Tacoronte:
o Phone: (+34) 922 570 814
o Email: info@radiotaxitacoronte.com
o Description: They have adapted taxis for wheelchair users, and it is possible to make reservations in advance to ensure availability.
The cost of an adapted taxi from the port to the center of Puerto de la Cruz is approximately €15-25, depending on the distance and traffic.

  1. Rideshare (Uber and Lyft) If you prefer to use rideshare services like Uber or Lyft, both offer the option of Uber WAV and Lyft Access Mode, which are vehicles equipped with ramps and adapted for wheelchairs.
    • Price: The cost of the ride in Uber or Lyft from the port to the center is usually in the range of €15-25, depending on demand and distance.
  2. Private Adapted Transportation Services If you prefer more personalized private transportation, there are also specialized transportation services that offer adapted vehicles.
    • SuperShuttle Tenerife:
    o Phone: (+34) 800-258-3826
    o Web: www.supershuttle.com
    o Description: This company offers accessible private transportation from the port to the city center. The vehicles are equipped with ramps for wheelchairs and offer additional assistance if needed.
    The cost of these services may vary but generally ranges between €20 and €30, depending on the specific requirements of the service.

Summary of Prices and Schedules:
• Line 343 (TITSA): €13.55 per trip, frequency every two hours.
• Adapted Taxis: Between €15 and €25, depending on the distance.
• Uber WAV / Lyft Access: Between €15 and €25 depending on demand.
• SuperShuttle: Between €20 and €30, depending on the service.

 

Transportation within the city

In the city of Puerto de la Cruz, Tenerife, there are several transportation options adapted for people with reduced mobility. Both public transport and taxi services, and other forms of mobility are designed to ensure that people in wheelchairs or with mobility problems can move comfortably around the city and its surroundings. Below, I detail the available options, including bus lines, adapted taxis, and other means of transportation.

  1. Buses (TITSA buses)
    The public transport company TITSA operates an extensive bus network in Puerto de la Cruz and across the island of Tenerife. All of the company's buses are equipped with automatic ramps and reserved spaces for wheelchairs, ensuring that people with reduced mobility can comfortably access them.
    • Line 102 (Santa Cruz – Puerto de la Cruz):
    o Route: Connects Santa Cruz de Tenerife with Puerto de la Cruz, making stops at key points such as La Laguna and Tenerife North Airport.
    o Schedule: From 6:00 a.m. to 9:30 p.m., with a frequency of 30 minutes.
    o Duration: Approximately 60-70 minutes from Santa Cruz to Puerto de la Cruz.
    o Price: Around €5 per trip.
    o Accessibility: All buses on this line are adapted with automatic ramps and

• Cicar (Canary Islands Car): o Phone: (+34) 922 792 482
o Website: www.cicar.com
o Description: They offer adapted vehicles for people with reduced mobility, with the option to rent them by the day or week. The vehicles are equipped with manual controls and enough space for wheelchairs, ensuring a comfortable and safe experience for getting around the island.

Adapted beaches

In Puerto de la Cruz, there are accessible beaches for people with reduced mobility, offering the necessary facilities to enjoy the sea in a comfortable and safe way. Below, I provide details about two accessible beaches, along with information on accessibility, facilities, and how to get there using public transportation.

Playa Jardín
Playa Jardín is one of the main beaches in Puerto de la Cruz, designed by the famous Canarian artist César Manrique. This beach combines natural beauty with gardens and spaces designed for enjoyment, and is fully accessible for people with reduced mobility.

Accessibility
• Access ramps: Playa Jardín has ramps that allow easy access from the promenade to the sand.
• Amphibious wheelchairs: The beach has amphibious wheelchairs so that people with reduced mobility can enter the water. These wheelchairs are available at the lifeguard station.
• Assistance staff: There is assistance staff at the beach who can help with the use of amphibious wheelchairs and with access to the water.
• Walkways to the sand: Wooden walkways have been installed to facilitate access from the promenade to areas near the sea.
• Adapted changing rooms: Playa Jardín has adapted changing rooms and bathrooms for people in wheelchairs. These are located near the main entrance and lifeguard stations.
• Adapted rest areas: There are reserved areas for people with reduced mobility, with umbrellas and shaded areas.

How to get there by accessible public transportation
• Bus (TITSA): TITSA bus lines are a convenient option to reach Playa Jardín.
Line 102: Connects Santa Cruz de Tenerife with Puerto de la Cruz, passing through Tenerife North Airport.
♣ Schedule: From 6:00 a.m. to 9:30 p.m., with frequencies of 30 minutes.
♣ Accessibility: Buses are equipped with ramps and spaces for wheelchairs.
Line 363: Connects Puerto de la Cruz with Icod de los Vinos, passing by Playa Jardín.
♣ Schedule: From 5:30 a.m. to 10:00 p.m., with frequencies of 30 minutes.
♣ Accessibility: All buses are accessible.

• Adapted taxis:
Taxi San Marcos: (+34) 922 333 222, email: taxisanmarcos@gmail.com
Radio Taxi La Laguna: (+34) 922 255 555, email: info@radiotaxialalaguna.com
Both services offer vehicles with ramps and personalized assistance for people with reduced mobility.

 

Playa de Martiánez
Another accessible option in Puerto de la Cruz is Playa de Martiánez, located near Lago Martiánez. Although it is a smaller beach, it has the necessary facilities for people in wheelchairs to enjoy the surroundings.

Accessibility
• Access ramps: Playa Martiánez has ramps that allow easy access from the promenade to the beach.
• Walkways: There are wooden walkways that lead from the main entrance to areas closer to the sea.
• Amphibious wheelchairs: Although Playa Martiánez is smaller, it also has amphibious wheelchairs available for access to the sea, managed by lifeguards.
• Adapted bathrooms and changing rooms: In the Playa Martiánez area, you will also find adapted bathrooms and changing rooms for people with reduced mobility.
• Rest areas: There are reserved areas for people with disabilities, with shade and accessible rest areas.

How to get there by accessible public transportation
• Bus (TITSA):
Line 102: Connects Santa Cruz with Puerto de la Cruz and passes near Playa de Martiánez.
♣ Schedule: From 6:00 a.m. to 9:30 p.m., with frequencies of 30 minutes.
♣ Accessibility: Buses are equipped with ramps and reserved seats for wheelchairs.
Line 104: This line connects Puerto de la Cruz with the metropolitan area of Tenerife.
♣ Schedule: From 5:30 a.m. to 10:00 p.m.
♣ Accessibility: Buses are accessible for people with reduced mobility.

• Adapted taxis: As in the case of Playa Jardín, the Taxi San Marcos and Radio Taxi La Laguna services are reliable options to get to Playa Martiánez in an adapted vehicle.

Neighborhoods / Areas

La Ranilla

The La Ranilla neighborhood in Puerto de la Cruz is a hidden gem that offers an authentic, history-filled experience for those looking to discover a more traditional side of this coastal city in northern Tenerife. The walk through La Ranilla can be comfortably done in a few hours, and the best part is that it is an accessible neighborhood for people with reduced mobility, with wide, paved streets that allow for a barrier-free experience. This walking tour will take you through some of the most interesting points in the area, where history, culture, and local art blend together, creating a charming and vibrant atmosphere.

We began our tour at Plaza del Charco, the heart of Puerto de la Cruz. From here, it is easy to access La Ranilla, which extends to the west. This starting point is ideal because it is a fully accessible pedestrian area, with flat surfaces that facilitate mobility. The plaza is a lively place, surrounded by restaurants, cafes, and small local shops. It's perfect for grabbing something to eat before diving into the quieter streets of La Ranilla.

Entering the neighborhood, we are greeted by Calle Mequinez, the backbone of La Ranilla, which is full of history and local life. The streets here are paved and wide, so getting around in a wheelchair is not an issue. The first thing we notice is the peaceful and authentic atmosphere of the neighborhood, far from the more touristy areas. This street is lined with traditional Canarian buildings, many of them with beautiful wooden balconies that have been carefully restored, maintaining Tenerife's typical architectural style. As you walk along, you'll see small craft shops where you can find local handmade products, such as ceramics and textiles. Many of these shops are accessible with ramps, offering a unique opportunity to take home an authentic Tenerife souvenir.

One of the most interesting points in the neighborhood is the Eduardo Westerdahl Museum of Contemporary Art, located in the Casa de la Aduana, a historic building that has been restored and adapted to be fully accessible. This museum is small but has an excellent collection of contemporary art, with works by local and international artists. The entrance is accessible, with ramps that allow easy access to all exhibition areas. Additionally, the museum's hallways are wide, making it easy to move around in a wheelchair while enjoying the exhibits. The museum also offers a beautiful view of the sea from its terrace, making it a perfect spot for a break during the tour.

Leaving the museum, we continue along Calle El Lomo, which connects to several urban art murals that adorn the neighborhood walls. This outdoor art project is one of the highlights of La Ranilla, as the streets are filled with murals that tell the history and culture of Puerto de la Cruz. The artworks are arranged in such a way that throughout the tour, there is always something new to discover. These murals are an excellent representation of how La Ranilla has been able to reinvent itself without losing its historical essence. The streets where the murals are located are accessible, and the paths are wide enough to stop and observe every detail of the artwork without any problems.

Following our walk, we arrive at one of the most iconic places in La Ranilla, the Municipal Market of Puerto de la Cruz. This market is a vibrant place where you can find fresh local produce, such as fruits, vegetables, and fish. Additionally, there are small cafes and food stalls where you can try typical Canarian dishes. The market is fully accessible, with ramps at all entrances and an interior design that facilitates movement. For a person in a wheelchair, it is an ideal spot to stop, enjoy the aromas of the local cuisine, and perhaps try a delicious plate of "papas arrugadas con mojo."

Continuing our tour, we head towards the Church of San Francisco, one of the oldest churches in the city. This building dates back to the 17th century and has a unique charm, with its simple facade and interior decorated with Canarian wood carvings. Although access to the church may not be the easiest for people with reduced mobility due to the building's age, the exteriors of the building and its surroundings offer a peaceful atmosphere and an accessible space to rest and enjoy the historical architecture.

We finish our tour at San Felipe Park, a green space that is fully adapted for people with reduced mobility. This park is ideal for relaxing at the end of the walk, with its well-maintained gardens and views of the Atlantic Ocean. The paths are wide and paved, making it a perfect place to enjoy the sea breeze and the landscape, whether alone or with company.

In summary, La Ranilla is a neighborhood that combines history, art, and tradition in a fully accessible environment for people with reduced mobility. From its charming streets, its urban art murals, to its museums and local markets, this neighborhood reflects the essence of Puerto de la Cruz. The tour through its streets can be comfortably done in a few hours, enjoying every corner and the hospitality of its people. Additionally, the neighborhood is perfectly prepared to welcome all visitors, ensuring that no one misses the opportunity to discover this wonderful corner of Tenerife.

Adapted restaurants

Here is information about three restaurants in Puerto de la Cruz that are adapted for people with mobility issues. All of these restaurants offer adequate access and adapted bathrooms to ensure a comfortable experience.

  1. Restaurante Régulo
    Restaurante Régulo is a landmark in Puerto de la Cruz, located in an 18th-century manor house. It offers traditional Canarian cuisine with modern touches. Its cozy atmosphere and central patio make it a special place to enjoy a relaxed meal.
    • Star dish: One of the standout dishes is Canarian-style cod, prepared with local ingredients and in a traditional recipe that highlights the fresh flavors of the region.
    • Accessibility: The restaurant has an accessible entrance via a ramp, making it easy for wheelchair users to enter. Additionally, it has adapted bathrooms that meet all accessibility standards.


• Contact details:
o Address: Calle Pérez Zamora, 16, 38400 Puerto de la Cruz, Santa Cruz de Tenerife, Spain
o Phone: (+34) 922 38 45 06
o Email: info@restauranteregulo.com
o Website: www.restauranteregulo.com

2. Restaurante El Taller Seve Díaz
This restaurant has earned an excellent reputation for its focus on creative and signature cuisine, combining local flavors with innovative techniques. The atmosphere is elegant yet relaxed, making it a great option for a special meal.
• Star dish: The most popular dish is the tuna tataki, a fresh offering that combines local tuna with exotic ingredients, creating a unique culinary experience.
• Accessibility: El Taller Seve Díaz has an accessible entrance, with no steps or barriers, allowing easy wheelchair access. The bathrooms are adapted, with plenty of space and support bars for added comfort.


• Contact details:
o Address: Calle San Felipe, 32, 38400 Puerto de la Cruz, Santa Cruz de Tenerife, Spain
o Phone: (+34) 922 09 06 45
o Email: info@eltallersevediaz.com
o Website: www.eltallersevediaz.com


 

3. Restaurante La Cofradía de Pescadores
This restaurant, located in the fishing port, is famous for its offering of fresh seafood and fish. It provides an authentic gastronomic experience of seafood products, with a casual and relaxed atmosphere.
• Star dish: The fresh fish of the day, which varies according to the catch, is the star dish. It is served with Canarian wrinkled potatoes and mojo sauce, a local specialty that delights visitors.
• Accessibility: La Cofradía de Pescadores has adapted access from the port, with ramps that make it easy to enter the restaurant. It also has adapted bathrooms, designed to offer comfort and accessibility to all its visitors.


• Contact details:
o Address: Calle Las Lonjas, s/n, 38400 Puerto de la Cruz, Santa Cruz de Tenerife, Spain
o Phone: (+34) 922 38 00 39
o Email: info@cofradiapescadorespuerto.com
o Website: www.cofradiapescadorespuerto.com

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