Ihr Neapel Führer
Welcome to Naples, a fascinating and welcoming city that opens its doors to visitors from all over the world, including those with reduced mobility. With its vibrant history, authentic character, and privileged seaside location, Naples offers a unique and unforgettable experience for everyone.
Naples has made important strides toward inclusion and accessibility, working to ensure that its streets, monuments, and services are within everyone's reach. Below, we present some of the highlights that visitors using a wheelchair or mobility scooter can enjoy.
One of Naples' main attractions is its impressive historical heritage. The Castel dell’Ovo, located by the sea, is partially accessible and offers panoramic views of the Gulf of Naples. You can also visit the Castel Nuovo (Maschio Angioino), which includes adapted access and exhibitions about the city’s rich history.
The Naples Cathedral (Duomo di San Gennaro), a religious and cultural icon, features ramps and entrances suitable for wheelchair users. Nearby, the National Archaeological Museum of Naples houses treasures from Pompeii and Herculaneum; many of its rooms are adapted and equipped with elevators and accessible restrooms.
The Naples Seafront Promenade, stretching from the port to the Mergellina district, is fully accessible and allows for a pleasant stroll with stunning views of Mount Vesuvius and the sea. Green areas like the Virgiliano Park also offer accessible paths and viewpoints.
For excursions, both Pompeii and Herculaneum provide accessible routes with specially adapted paths and inclusive services for visitors with reduced mobility. It’s recommended to check ahead for available accessibility routes.
Naples features accessible metro lines and buses, as well as adapted taxis and scooter rental services, making it easier to get around the city and to nearby destinations like Sorrento, the Amalfi Coast, or Capri.
The Neapolitan culinary scene is another major highlight. From traditional pizzerias to modern restaurants, many establishments are equipped with ramps, spacious interiors, and accessible restrooms. Don’t miss the chance to try authentic Neapolitan pizza and local sweets like sfogliatella and babà.
Naples is a city that values hospitality, diversity, and inclusion. Its vibrant energy and authenticity make it an ideal destination for travelers with reduced mobility who want to explore Italy without barriers.
From www.motion4rent.com, we bring you key information, points of interest, and tourism offices, along with details on accessible beaches, adapted excursions, inclusive restaurants, and much more, to ensure a comfortable and memorable stay.
Enjoy your visit to Naples — the jewel of Southern Italy!
Neapel Touristenbüro
InfoTurismoNapoli – Main Office
Located in a central area, this office is one of the main tourist information centers in Naples. The staff provides assistance in several languages and can help with routes, schedules, tickets, guided tours, and transportation.
The office is at street level, with no visible steps, making it accessible for wheelchair users. The interior is spacious and includes adapted service, as well as an online appointment system to avoid waiting times.
- Address and contact:
- Address: Via San Giuseppe dei Nudi, nº 82, 80135 Naples
- Rating: 4.8 (338 reviews)
- Phone: +39 081 442 0039
- Email: info@infoturismonapoli.it
- Website: https://www.infoturismonapoli.it/
Tourist Info and ArteCard – Piazza del Gesù Nuovo
Located in the popular Piazza del Gesù Nuovo, next to some of the city’s main Baroque churches, this office provides tourist information and the Napoli ArteCard, a useful pass for access to museums, monuments, and public transport.
The entrance from the square is nearly level with the street, although there may be a slight slope. The interior is small, but staff are trained to assist visitors with special needs and offer accessible cultural guidance.
- Address and contact:
- Address: Piazza del Gesù Nuovo, 7, 80134 Naples
- Rating: 4.0 (69 reviews)
- Phone: +39 081 551 33 03
- Email: info@campaniartecard.it
- Website: https://www.visitnaples.eu/en
InfoPoint Napoli – Via Benedetto Croce
This information point is located in the heart of the historic center, on the famous Spaccanapoli street—perfect for those exploring the city on foot. It’s highly rated for its friendly service and personalized recommendations.
Access is step-free and barrier-free, and while the interior is compact, it accommodates wheelchair users. The office also offers online appointments, maps, local tips, and support for activities and tour bookings.
- Address and contact:
- Address: Via Benedetto Croce, 19, 80134 Naples
- Rating: 4.8 (61 reviews)
- Phone: +39 366 875 7518
- Email: info@infopointnapoli.it
- Website: Available online
Transport
Naples International Airport – Capodichino (NAP)
Naples International Airport, the main air gateway to southern Italy, provides various services to assist passengers with reduced mobility (PRM):
- Adapted Access: Facilities equipped with ramps, elevators, and clearly marked paths for reduced mobility.
- Specialized Assistance: Free assistance service (PRM) available from arrival to boarding. Request must be made to the airline at least 48 hours in advance.
- Accessible Waiting Areas and Restrooms: Specific zones and adapted bathrooms located throughout the airport.
- Reserved Parking: Disabled parking spaces near main entrances.
- Help Points: Assistance buttons available in key areas of the airport.
Hours and Contact:
- Hours: 24 hours
- Address: Viale F. Ruffo di Calabria, 80144 Napoli
- Phone: +39 081 789 6111
- Email: specialcare@gesac.it
- Website: www.aeroportodinapoli.it
Transport from the airport to Naples city center
Option 1: Curreri Viaggi Bus
- Details:
- Route: Naples Airport – Sorrento (with intermediate stops in Naples)
- Duration: Approximately 1 hour and 30 minutes
- Price: €13 one-way
- Accessibility: Vehicles equipped with ramps and wheelchair spaces
- Address and Contact:
- Address: Piazzale Kennedy, 10 80069 Vico Equense
- Phone: +39 081 1946 0894
- Email: info@curreriviaggi.it
- Website: www.curreriviaggi.it
Option 2: Circumvesuviana Train
- Details:
- Route: Napoli Garibaldi – Sorrento
- Duration: Approximately 1 hour and 10 minutes
- Price: €4.90
- Accessibility: Limited; it is advisable to verify station accessibility in advance
- Address and Contact:
- Address: Piazza Giuseppe Garibaldi, 80142 Napoli
- Website: www.eavsrl.it
Accessible Taxis in Naples
Taxi Napoli 8888
Wheelchair-accessible taxis available upon request.
- Address and Contact:
- Address: Calata S. Marco, 13, 80133 Napoli NA, Italy
- Phone: +39 081 8888
- Email: info@taxinapoli.it
- Website: www.taxinapoli.it
Book Taxi Naples
Private transfers with adapted vehicles, including airport/hotel services.
- Address and Contact:
- Address: Online service (administrative office in Barcelona, Spain)
- Phone: +34 664 341 679
- Email: info@bookairporttransfers.com
- Website: https://www.taxinapoli.it/
Public Transportation in Naples
Naples Metro
The Naples metro includes several lines. Line 1, known as the "Art Line," connects the center with Vomero and Piscinola. Many stations feature elevators and adapted access.
Address and Contact:
- Address: Piazza Garibaldi (central station), 80142 Napoli
- Website: www.anm.it
City Buses (ANM)
The Azienda Napoletana Mobilità (ANM) operates Naples’ city bus network. Many vehicles have low floors, automatic ramps, and wheelchair spaces.
Recommended main accessible/adapted lines:
- R2: Piazza Garibaldi – Piazza Municipio – Via Medina – Via Toledo
- C12: Piazza Vittoria – Posillipo – Marechiaro – Capo Posillipo
- 151: Piazza Garibaldi – Centro – Mergellina – Fuorigrotta
- C16: Piazza Vittoria – Via Manzoni – Vomero
- 182: Piscinola – Zona Ospedaliera – Via Pigna – Vanvitelli
- R6: Via Stadera – Via Argine – Corso Malta – Centro Direzionale
Details:
- Hours: 05:00 to 23:00
- Frequency: Every 10 to 30 minutes, depending on the line and time
- Fare: €1.10 single ticket; daily and weekly passes available
- Ticket Sales: At tobacconists ("tabacchi"), kiosks, and metro stations
- Accessibility: Main lines mentioned provide low-floor buses with ramps
Address and Contact:
- Address: Via G. Ferraris, 80142 Napoli
- Website: www.anm.it
Angepasste Strände
Naples, as a coastal city with access to the Gulf, offers a few beaches adapted for people with reduced mobility. While much of the Neapolitan coastline is rocky or not easily accessible, there are some well-equipped beach options. In this section, we present two of the most accessible beaches.
Miseno Beach
Miseno Beach is a wide sandy beach located in the town of Bacoli, about 30 km from central Naples. Known for its natural surroundings and calm waters, it offers suitable facilities for visitors with reduced mobility through several private beach clubs.
Accessibility and how to get there:
From Naples city center, you can take the Cumana train line to Torregaveta station, then transfer to a local EAV bus that goes directly to Miseno Beach. Both train and bus services have vehicles with wheelchair spaces, although it's recommended to confirm adapted access in advance.
You can also reach Miseno Beach by adapted taxi from Naples, which is ideal for travelers needing more assistance or carrying equipment.
Services at Miseno Beach:
- Ramps from the promenade to the sand
- Accessible walkways reaching near the shoreline
- Amphibious beach wheelchairs available on request
- Assistance staff during the summer season
- Accessible changing rooms and toilets
- Reserved parasol and lounger areas for PRM
- Beach restaurants and bars with step-free access
- Designated parking for people with disabilities
Lucrino Beach
Lucrino Beach is located in the Pozzuoli area, close to Naples. It’s a semi-urban beach with dark volcanic sand and several private beach clubs that have invested in improving accessibility for all.
Accessibility and how to get there:
From Naples, take the Cumana train line toward Torregaveta and get off at Lucrino station, just a short walk from the beach. Lucrino station is accessible, and Cumana trains offer space for wheelchairs.
Access by adapted taxi or private vehicle is also possible. Some beach clubs offer transportation partnerships for wheelchair users if reserved in advance.
Services at Lucrino Beach:
- Ramps from the street to the sand
- Wooden walkways leading close to the water
- Amphibious beach wheelchairs available at larger beach clubs
- Trained lifeguards and assistance personnel during high season
- Accessible restrooms and changing cabins
- Accessible lounger and umbrella rental
- Step-free beach bars and dining areas
- Shaded platforms for wheelchair users
Nachbarschaften / Gebiete
The tour begins in the vibrant Piazza del Gesù Nuovo, one of the most iconic squares in Naples, where the imposing façade of the Church of Gesù Nuovo, adorned with diamond-shaped stones, immediately captures attention, the square is spacious and flat, with smooth paving that facilitates movement for wheelchair users, and from here, Spaccanapoli, the historic artery that divides the old city, extends in a straight line, offering a journey through centuries of history
Continuing along Via Benedetto Croce, the first stretch of Spaccanapoli, we pass by the Monastery of Santa Chiara, notable for its majolica-tiled cloister and Gothic architecture, the entrance is accessible via a ramp, and the interior pathways are wide and level, allowing for easy navigation and a peaceful exploration of the serene gardens
A short distance ahead is Piazza San Domenico Maggiore, dominated by the Church of San Domenico Maggiore, the square is flat and open, providing an excellent spot to rest and observe the lively atmosphere, with nearby cafés offering accessible seating options
As we proceed, we enter Via San Biagio dei Librai, the central segment of Spaccanapoli, lined with artisan shops, bookstores, and traditional eateries, the street is narrow but pedestrian-only, with a relatively even surface, making it manageable for wheelchair users, though occasional crowding may require patience
Midway through this stretch, we encounter Via San Gregorio Armeno, famous for its nativity scene artisans, while the incline here is gentle, the street can be crowded, so it's advisable to proceed with caution or enjoy the view from the entrance
Continuing along Spaccanapoli, we reach Piazza San Gaetano, where the ancient Greco-Roman city once stood, the square is spacious and level, with the Church of San Lorenzo Maggiore offering an accessible entrance and interior, allowing visitors to appreciate its historical significance
Nearby, the Naples Cathedral (Duomo di San Gennaro) stands as a testament to the city's rich religious heritage, the cathedral has a side entrance equipped with a ramp, and the interior is mostly accessible, enabling visitors to admire its ornate chapels and the revered relics of Saint Januarius
From the cathedral, we can make our way to Via Duomo, a wide and modernized street with smooth sidewalks and curb cuts, facilitating easy movement, this route leads us back toward the starting point, completing a loop through the heart of historic Naples
Throughout this journey, accessible restrooms are available at major landmarks such as the Monastery of Santa Chiara and the Naples Cathedral, additionally, numerous cafés and restaurants along the route offer step-free access and facilities accommodating to wheelchair users
This tour through Spaccanapoli offers a rich tapestry of Naples' history, culture, and vibrant street life, all within a few hours and designed with accessibility in mind, ensuring that visitors with mobility challenges can fully experience the essence of this captivating city
Angepasste Restaurants
1. Trattoria Quartieri Spagnoli
Located in the heart of the historic Quartieri Spagnoli, this trattoria offers an authentic Neapolitan experience in a cozy atmosphere. Its specialty is pasta alla Genovese, a traditional dish prepared with beef and caramelized onions, slow-cooked to bring out the flavors.
Accessibility:
- Street-level entrance, facilitating wheelchair access.
- Wide spaces between tables for comfortable mobility.
- Adapted restrooms available for people with reduced mobility.
Contact details:
- Address: Vico Santa Maria delle Grazie a Toledo, 3, 80134 Napoli NA, Italy
- Phone: +39 081 251 2225
- Website: https://www.trattoriaquartierispagnoli.it/
2. Caffetteria Sfogliatelle e Babà
Located near Naples’ central station, this café is famous for its traditional Neapolitan sweets. Its specialty is the sfogliatella, a puff pastry filled with ricotta and candied fruit, and the babà, a sponge cake soaked in rum.
Accessibility:
- Street-level access with no steps.
- Interior space suitable for wheelchair maneuvering.
- Adapted restrooms available for customers.
Contact details:
- Address: Via Duomo, 175, 80138 Napoli NA, Italy
- Phone: +39 081 1957 9832
3. Sails Restaurant
This restaurant offers a refined culinary experience with a variety of dishes inspired by Mediterranean cuisine. Its signature dish is lemon risotto, made with fresh and local ingredients.
Accessibility:
- Wheelchair-accessible entrance.
- Wide spaces between tables to ease movement.
- Adapted restrooms available for people with reduced mobility.
Contact details:
- Address: 103/113 Westhaven Drive, St Marys Bay, Auckland 1144, New Zealand
- Phone: +64 9 378 9890
- Website: https://sailsrestaurant.co.nz/