Customers praise the rental service's responsiveness, timely delivery, and courteous staff, with many highlighting convenient hotel drop-off and pick-up. Florence's museums and major attractions offer excellent accessibility and free admission for people with reduced mobility, and staff are notably helpful. The city's historic character means uneven cobblestone streets and narrow pavements present challenges; customers recommend motorized scooters for navigating rough surfaces and suggest planning routes carefully, as some areas require traveling on roads rather than sidewalks.
AI-generated summary of verified customer reviews
Average customer rating: 4.9/5
Tracy
14 Oct 2026
5,0
After breaking my leg in Italy, this company was a godsend. Thank you x
Giacomo
26 Sep 2026
5,0
Perfetto
Paul
11 Aug 2026
5,0
We used the wheelchair service including the drop off and pick up at our hotel and the delivery driver was super courteous and polite and the wheelchair was early both times (drop off and pick up)
Cynthia
26 Jul 2026
5,0
The scooter arrived as I was checking in. Timing was great! Scooter handled well over cobblestone streets.
Cynthia
26 Jul 2026
5,0
I couldn’t have done what I did without the scooter.
Harold
9 Jun 2026
4,0
Thanks for your good equipment and good service. Fit our needs perfectly.
Michelle
31 May 2026
4,0
We rented a manual wheelchair as mom is able to walk a little. Keep in mind that there are hilly areas and uneven pavement. The operator needs to be in shape!
Jesse
30 May 2026
4,0
I’m so grateful we rented a motorized wheelchair for my husband. We worried about his keeping up with us. As it turned out, we had a hard time keeping up with him.
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