Wheelchair rental in New Orleans

Adaptability of New Orleans

Discover New Orleans

Mardi Gras World

Mardi Gras World

Algiers Point

Algiers Point

St. Louis Cemetery No. 1

St. Louis Cemetery No. 1

The National WWII Museum

The National WWII Museum

New Orleans Museum of Art

New Orleans Museum of Art

Preservation Hall

Preservation Hall

Audubon Aquarium

Audubon Aquarium

Your New Orleans guide

New Orleans, located in Louisiana, United States, is a vibrant and unique city known for its rich history and diverse culture. Founded in 1718 by French settlers, it is one of the oldest cities in America, distinguished by its mix of French, Spanish, African, and Creole influences. This cultural fusion is reflected in its distinctive architecture, exquisite cuisine, and vibrant music scene.

For wheelchair users, New Orleans offers an accessible and memorable experience. Although the French Quarter, famous for its cobblestone streets and historic buildings, may present some challenges due to narrow sidewalks and uneven pavement, many of its main streets and attractions are accessible. These efforts to improve accessibility make exploring this iconic neighborhood a reality for everyone.

The city is globally recognized as the birthplace of jazz, a genre that emerged here from the confluence of various musical styles. In New Orleans, live music is omnipresent, and venues like Preservation Hall offer traditional jazz in a historic and welcoming atmosphere. The Jazz National Historical Park, with its exhibitions and performances, is completely accessible and represents a must-visit for music lovers.

The cuisine of New Orleans is an experience in itself, with a fusion of Creole, Cajun, and French flavors. Dishes like gumbo, jambalaya, and po'boys are essential on any visit. Numerous restaurants, both in the French Quarter and in other areas, are equipped to welcome wheelchair users, offering step-free access and adapted bathrooms.

Festivals are a central aspect of life in New Orleans. Events like Mardi Gras and the Jazz and Heritage Festival attract crowds, and significant efforts have been made to improve their accessibility, including wheelchair viewing areas and adapted restrooms.

In summary, New Orleans is a welcoming and accessible city for wheelchair visitors, offering a unique blend of history, culture, music, and cuisine. With proper planning, your visit to New Orleans will be not only possible but also a rich and memorable experience.

New Orleans Tourist office

In New Orleans, there are several tourist offices that provide information and assistance to visitors, including those using wheelchairs. Here are some contact details:

New Orleans Convention & Visitors Bureau

This center offers general tourist information like informational brochures, assistance in finding accommodation, information about activities, and much more. This can be a good starting point for recommendations and advice on accessibility.

Address and contact:

  • 2020 Saint Charles Ave., New Orleans
  • Phone: (+1) 504-566-5011


Jefferson Convention & Visitors Bureau, Inc.

Provides information about attractions and events in the Jefferson area, close to New Orleans.

Address and contact:

  • 1221 Elmwood Park Blvd., Jefferson
  • Phone: (+1) 504-731-7083


Greater New Orleans, Inc.

Offers tourist and business information for the Greater New Orleans region.

Address and contact:

  • 365 Canal St, New Orleans
  • Phone: (+1) 504-527-6900


Kenner Convention & Visitors Bureau

Ideal for obtaining information about Kenner, a city near New Orleans.

Address and contact:

  • 903 Williams Blvd., Kenner
  • Phone: (+1) 504-464-9494

Additionally, most of these offices offer online resources and guides that can be helpful in planning your visit, including information on accessibility and mobility in the city.

For more information and assistance, you can visit the websites of New Orleans & Company at www.neworleans.com and www.explorelouisiana.com, as well as www.visitneworleans.com to explore tourist experiences and special offers in the city.


Go City Card

In New Orleans, tourists can benefit from the "Go City All-Inclusive Pass", which offers access to over 25 attractions and tours in the city. This pass is an economical way to explore New Orleans' most popular attractions.

Type of Pass: All-Inclusive Pass.

Access: Allows visiting an unlimited number of New Orleans attractions each day the pass is active.

Activation: The pass activates on the day of first use and is valid for the number of consecutive calendar days purchased.

Format: Digital delivery with a QR code and a digital guide.


Adults: The 1-day adult pass is priced at $74.00, with offers available from $69.00.

Children: The 1-day child pass is priced at $59.00, with offers available from $54.00.

Savings: You can save up to 50% compared to buying individual tickets for each attraction.

Included Attractions: The National WWII Museum, Paddlewheeler Creole Queen Cruise, Ultimate Swamp Adventures, and many more.

How it Works:

Select the pass that fits your trip.

Download the pass to your phone via the Go City app.

Show your pass at each attraction for entry, with no additional charges.

Purchase and Cancellation:

Purchase at: https://gocity.com/en/new-orleans

Unactivated passes are eligible for a refund within 90 days from the date of purchase.



The Louis Armstrong New Orleans International Airport (MSY) is designed to be accessible for travelers with disabilities and wheelchair users. Here we provide details about the facilities and services available for people with reduced mobility:

ADA Facilities: The airport has accessible restroom facilities in accordance with the ADA. There are also accessible pet relief areas, both inside the airport and outside.

Wheelchair assistance from the curb to the check-in counters and gates is provided by the airlines. This service must be requested on the airline's website when booking the flight.

Hidden Disabilities Program: This program allows airport staff to identify those who need an additional level of customer service through the use of a sunflower lanyard or bracelet. However, wearing a lanyard does not guarantee preferential treatment at the TSA.

Braille Signage: There is Braille signage and buttons in elevators and outside all doors and emergency exits.

Parking: There are parking spaces for passengers with disabilities available 24 hours a day in all airport parking facilities, commonly located next to nearby elevators.

Other Considerations

TSA Cares: It is a helpline that provides travelers with disabilities, medical conditions, and other special circumstances additional assistance during the security screening process. It is recommended to contact TSA 72 hours in advance for questions about screening policies, procedures, and what to expect at the security checkpoint.

For more information and detailed assistance, you can visit the website of the Louis Armstrong New Orleans International Airport.

Contact details:

  • Phone: (+1) (504) 303-7790
  • Email: customer.service@flymsy.com
  • Web: https://flymsy.com/


Transportation from the airport to downtown:

From the Louis Armstrong New Orleans International Airport (MSY) to downtown, there are several adapted transportation options for people with reduced mobility or wheelchair users:


Route E-2: Provides service between MSY airport and the central business district of New Orleans.

JeT buses are wheelchair accessible, offering the same accessibility features as those operated by the RTA (Regional Transit Authority).

Regardless of the day of the week or time, JeT E-2 always provides a connection service to the RTA bus system in New Orleans.


Here are 2 companies that have adapted vehicles in New Orleans.

Move NOLA Taxi Dispatch:

It is the accessible taxi service in New Orleans. Although there is a limited number of accessible taxis, it is an option for direct transfers from the airport to downtown.

  • Phone (+1)504 533-0000.

Dave Transportation:

This company offers medical and leisure transportation services with ADA-compliant, adapted vehicles capable of accommodating any wheelchair size. They prioritize passenger safety and comfort, and their drivers are CPR certified.

Contact details

  • Phone: (+1)504 875-4151
  • Email: DavetransportationLA@gmail.com
  • Web: www.davetransportation.com

Airport Shuttle

There is an accessible shuttle service between MSY airport and most hotels/areas in the city of New Orleans.

Reservations: It is recommended to notify the company in advance to reserve an accessible shuttle.

Price: The shuttle service has an approximate cost of $20.00 one-way or $38.00 round trip.

  • Web: https://www.airportshuttleneworleans.com/


Transportation within the city:

In New Orleans, there are several adapted transportation options for people in wheelchairs, including buses, taxis, and streetcars. Here we provide details about these options:

Bus - Regional Transit Authority (RTA)

Accessibility: RTA buses are equipped to accommodate wheelchair users. They have ramps or lifts and designated spaces inside the buses.

Routes: RTA buses cover various routes throughout the city, including important connections and tourist destinations.

Fares: Fares are $1.25 per trip, and users with disabilities may qualify for reduced fares.


As we mentioned earlier, here are 2 companies that have adapted vehicles in New Orleans.

Move NOLA Taxi Dispatch:

It is the accessible taxi service in New Orleans. Although there is a limited number of accessible taxis, it is an option for direct transfers from the airport to downtown.

  • Phone (+1)504 533-0000.

Dave Transportation:

This company offers medical and leisure transportation services with ADA-compliant, adapted vehicles capable of accommodating any wheelchair size. They prioritize passenger safety and comfort, and their drivers are CPR certified.

Contact details

  • Phone: (+1)504 875-4151
  • Email: DavetransportationLA@gmail.com
  • Web: www.davetransportation.com


Streetcars - New Orleans RTA

Accessibility: Not all streetcars are accessible to wheelchair users. The red streetcars operating on the Canal Street and Riverfront lines are accessible and equipped with motorized lifts and securement areas.

Routes: The accessible lines offer a scenic way to explore key parts of the city.


Most ferries in New Orleans are wheelchair accessible. They provide a convenient way to cross the Mississippi River. Here are the contact details of two companies with adapted boats.

Ride Line:

  • 2817 Canal Street, New Orleans, LA 70119, United States.
  • Phone: (+1) 504-248-3900 (available from 5 am to 8 pm every day).
  • Email: rideline@norta.com.

Algiers Ferry:

  • 1 Canal St., New Orleans, LA 70130.
  • Phone: (504) 250-9110.
  • Ferry Status: (504) 309-9789.

Neighborhoods / Areas

French Quarter or Vieux Carré:

Exploring the French Quarter in New Orleans by wheelchair is to immerse oneself in a world where history and contemporary culture intertwine in a vibrant tapestry. This iconic neighborhood, also known as Vieux Carré, is a living testimony to the rich past of the city and its unbreakable spirit.

The journey begins at Jackson Square, an oasis of tranquility and beauty in the heart of the French Quarter. Surrounded by majestic historic buildings and lush gardens, the square is a popular meeting place for artists, musicians, and fortune-tellers. If you are in a wheelchair, you will have no problem with the well-paved paths, allowing you to effortlessly enjoy the view of the imposing St. Louis Cathedral, an architectural icon that has witnessed centuries of history.

As you move towards Royal Street, you will begin to discover a world of antique shops, art galleries, and jewelers, each with its own history and unique treasures. The accessibility of these shops varies, but many offer level entrances and spacious spaces, making it easier to explore their charms.

Bourbon Street, known for its vibrant nightlife, offers a completely different experience. Although some areas may be more complicated due to crowds and uneven paths, the festive atmosphere is contagious. The famous bars and clubs on Bourbon Street, although not all completely accessible, often have ground-level areas where wheelchair users can enjoy the music and atmosphere.

One cannot talk about the French Quarter without mentioning its incomparable gastronomy. From historic Creole restaurants to open-air cafes, there are options for all tastes. Restaurants like the legendary Café du Monde, famous for its beignets and café au lait, are accessible and offer the opportunity to taste the classic flavors of New Orleans in a welcoming environment.

For those interested in history and culture, the Historic New Orleans Collection offers a fascinating look into the city's past. Although some parts of this museum and research center may present accessibility challenges, efforts have been made to make the experience as inclusive as possible.

As the evening turns into night, the French Quarter transforms. Neon lights flicker in sync with the music emerging from nightclubs, and the streets come to life with street musicians, vendors, and groups of tourists.

As the tour comes to an end, it is clear that the French Quarter is not just a tourist destination, but a testament to the resilience and cultural diversity of New Orleans. Despite the challenges that its historic infrastructure may present, the neighborhood has greatly improved in this regard, ensuring that its rich history and vibrant present can be experienced by visitors of all abilities.


Treme Neighborhood:

The Treme neighborhood of New Orleans, located next to the famous French Quarter, is a place brimming with history, culture, and music. Known as one of the first free African American settlements in the United States, it offers an immersive experience in the city's rich heritage.

As you begin a tour of Treme, it is essential to understand its historical significance. The neighborhood, established in 1812, has been a center of African American and Creole culture. Here, music, art, and cultural resistance have flourished over the centuries, giving rise to some of the greatest jazz musicians and a vibrant street art scene.

If you are in a wheelchair, exploring Treme will be exciting, as despite the challenges presented by the historic streets and sidewalks, many of the neighborhood's main attractions and restaurants are accessible. One of the first points of interest could be the Backstreet Cultural Museum, which houses an impressive collection of Mardi Gras Indian costumes, photographs, and artifacts that tell the story of the neighborhood's unique traditions. The museum strives to be accessible to all visitors, although it is advisable to check in advance for specific wheelchair facilities.

Continuing the walk, you can enjoy the distinctive architecture of the neighborhood, with its colorful Creole houses and shotgun cottages, many of which have been restored after Hurricane Katrina. Although the sidewalks may be uneven, the streets of Treme are usually less crowded than those of the French Quarter, which facilitates wheelchair movement.

An essential aspect of Treme is its music. Jazz and blues clubs, like the famous Candlelight Lounge, are pillars of the community. Although not all venues are completely accessible, many have ground-level areas where wheelchair users can enjoy live music. It is recommended to contact the venues in advance to confirm accessibility and make special arrangements if necessary.

The cuisine in Treme is another of its attractions. Restaurants like Willie Mae's Scotch House, known for its fried chicken, offer an authentic New Orleans culinary experience and are generally accessible to wheelchairs. In addition, many of the area's restaurants and cafes have outdoor terraces, which facilitates access.

For those interested in religious history and architecture, St. Augustine Catholic Church, the oldest African American church in the United States, is a must-visit. The church is not only a place of worship but also a testament to the history and resilience of New Orleans' African American community.

Finally, no trip to Treme would be complete without experiencing a second line parade, a tradition in which local residents and musicians march through the streets to the rhythm of jazz and funk. These parades are accessible and offer an exceptional opportunity to immerse yourself in the joy and community spirit that defines Treme.

In conclusion, Treme is a neighborhood that beckons exploration, offering a unique window into the history and culture of New Orleans. For a person in a wheelchair, although there are challenges, the neighborhood is largely accessible and provides a rich cultural and sensory experience.

Adapted restaurants

Creole Creamery:  https://creolecreamery.com/ 

Known for its delicious homemade ice cream and a variety of unique flavors. The shop is wheelchair accessible, featuring a gentle ramp for easy access. Renowned for the creativity and quality of its ice creams, it offers a distinctive culinary experience with a range of classic and original flavors, served in a cheerful and family-friendly environment.

Address and Contact:

  • 6260 Vicksburg St., New Orleans, LA 70001
  • Phone: (+1) (504) 482-2924


La Petite Grocery: https://www.lapetitegrocery.com/ 

This elegant bistro, led by James Beard Award-winning chef Justin Devillier, offers excellent French cuisine with a New Orleans Cajun twist. The restaurant, including the restrooms, is accessible. La Petite Grocery pays homage to New Orleans' rich history, offering lunch, dinner, and brunch services with dishes like Turtle Bolognese and Blue Crab Beignets. The restaurant has earned local and national recognition, including a spot on Eater's list of America's 38 Best Restaurants.

Address and Contact:

  • 4238 Magazine St, New Orleans, LA 70115
  • Phone: (+1) 504.891.3377


GW Fins: https://gwfins.com/ 

A standout seafood restaurant in the French Quarter, GW Fins offers a daily-changing menu with fresh options. It is one of the most accessible restaurants in the city, with ample space for movement and easy access to restrooms. The menu is printed each evening to feature the freshest catch of the day, and the wine list has been recognized by Wine Spectator every year since 2002. GW Fins has been named one of the top 100 restaurants in the U.S. by OpenTable and boasts an outstanding rating based on thousands of reviews.

Address and Contact:

  • 808 Bienville Street, New Orleans, LA, 70112 (between Bourbon and Dauphine Streets)
  • Phone: (+1) (504) 581-3467

These restaurants provide not only great food but also ensure accessibility and comfort for visitors using wheelchairs.

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