Wheelchair rental in Zürich

Adaptability of Zürich

Discover Zürich



Swiss National Museum

Swiss National Museum

Botanical Garden

Botanical Garden

Zürich Opera House

Zürich Opera House

Rhine Falls

Rhine Falls

Your Zürich guide

Welcome to Zurich, an extraordinary destination for everyone, including wheelchair travelers! This Swiss city, the largest in the country, is a global banking and financial hub, located north of Lake Zurich in northern Switzerland. Zurich is famous not only for its vibrant economic and cultural life but also for its accessibility and hospitality.

It's also important to remember that this is one of the most expensive cities in Europe, and therefore, in the world.

Zurich, with a history dating back over two thousand years, began as a small Roman settlement called "Turicum." Over the centuries, it transformed from a medieval village into a thriving city thanks to its strategic location on the Limmat River and its proximity to the Alps. Today, it is a globally renowned financial center, home to major banks and institutions like UBS and Credit Suisse.

With a population of approximately 450,000 inhabitants, Zurich is a melting pot of cultures. While German is the main language, don't be surprised to hear a variety of languages on its streets. The city is known for its high quality of life, reflected in its well-maintained infrastructure, clean public spaces, and a wide range of cultural activities.

For wheelchair tourists, Zurich is one of the most accessible cities. Most of its tourist attractions, including museums, theaters, and restaurants, are equipped to welcome visitors with limited mobility. Moreover, the public transportation system is exemplary in terms of accessibility, with buses and trains adapted for wheelchairs.

We can highlight many places to visit in this city, which we will detail in the following lines, but among the most important, we anticipate the following:

Lake Zurich: The waterfront is completely accessible, offering stunning views of the lake and the Alps.

Old Town: Explore the cobblestone streets and admire the historic architecture. Many buildings have been adapted to ensure access.

Museums: The Kunsthaus Zurich, for example, is fully accessible and houses an impressive art collection.

Zurich hosts numerous festivals throughout the year. One of the most notable is the "Street Parade," an electronic music festival that attracts visitors from all over the world.

Some interesting facts:

  • The typical dish of Zurich is "Zürcher Geschnetzeltes," which literally means "sliced meat Zurich style." This dish consists of thin strips of veal cooked in a creamy sauce with onions, mushrooms, a bit of white wine, and cream. It is often served with Rösti, which is a dish of grated fried potatoes, similar to a potato omelet.
  • The GMT time zone of Zurich, Switzerland is in the Central European Time (CET) zone, which is GMT+1. During daylight saving time, which generally runs from the end of March to the end of October, Switzerland switches to GMT+2.
  • Climate: Summers are pleasant, but winters can be cold. Plan your wardrobe according to the season.
  • Currency: The local currency is the Swiss Franc (CHF).
  • Safety: Zurich is one of the safest cities in the world, but it's always wise to take the usual precautions.

In conclusion, Zurich awaits you with open arms, offering a unique blend of history, culture, and modernity, all accessible and comfortable for wheelchair travelers. Whether you're looking to explore its rich history, enjoy its vibrant cultural life, or simply relax by the beautiful Lake Zurich, this city has something special for you.

Zürich Tourist office

The tourist offices in Zurich offer a wide range of services to help visitors make the most of their stay in the city. Here are the contact details and addresses of the most important offices:

Zurich Hauptbahnhof Tourist Office

  • Services: Information and advice on city tours, excursions, and personalized travel planning; hotel bookings; tickets for events and concerts (except Ticketcorner); public transport tickets and other tour operators, including the Zurich Card; organization of private and group tours.
  • Accessibility: Located on the ground floor of the main station, accessible for people with reduced mobility.
  • Opening Hours: Monday to Saturday: 8.30 am - 7.00 pm, Sunday: 9.00 am - 6.00 pm.
  • Special Dates Hours: December 24, 25, 26, 2023: 10.00 am - 5.00 pm; December 31, 2023, January 1, 2, 2024: 10.00 am - 5.00 pm.

Address and Contact: 

  • Main Tourist Office at Zurich Main Station (Zürich Hauptbahnhof), Im Hauptbahnhof, 8001 Zurich. 
  • Phone: +41 44 215 40 00, 
  • Email: info@zuerich.com.

Flughafen Zürich AG Tourist Office (Zurich Airport)

Address and Contact: 

  • Flughafen Zürich AG, Postfach, 8058 Zürich, Switzerland. 
  • Phone: +41 (0)43 816 22 11, 
  • Email: info@zurich-airport.com
  • Website: flughafen-zuerich.ch.

Rapperswil Zurichsee Tourism

Address: Fischmarktplatz 1, 8640 Rapperswil–Jona. 

  • Phone: +41 55 225 77 00, 
  • Email: info@rzst.ch
  • Website: www.rapperswil-zuerichsee.ch.
  • Hours: April to October 10.00 am – 6.00 pm, November to March 1.00 am – 5.00 pm. Closed on December 24, 25, 26, 31, and January 1.

Einsiedeln-Ybrig-Zürichsee Region


Mythen Adventure Region


Mount Rigi Region

  • Phone: +41 41 399 87 87
  • Email: welcome@rigi.ch
  • Website: www.rigi.ch.
  • Hours: Monday to Friday 8 am – 12 am & 1 pm – 3 pm, Saturdays and Sundays 10 am – 12 am & 1 pm – 3 pm.


Stoos-Muotatal Region

  • Address: Grundstrasse 232, 6430 Schwyz. 
  • Phone: +41 41 818 08 80
  • Email: info@stoos-muotatal.ch.
  • Website: www.stoss-muotatal.ch.
  • Hours: Monday to Friday 8.00 am–12.00 midday, 1.00 pm–5.00 pm, Saturdays and Sundays 8.00 am–12.00 midday.


Winterthur Tourism

  • Address: Im Hauptbahnhof, 8401 Winterthur. 
  • Phone: +41 52 267 67 00
  • Email: tourismus@win.ch
  • Website: winterthur-tourismus.ch.
  • Hours: Monday to Friday 9.00 am– 6.30 pm, Saturday 10.00 am– 4.00 pm, Closed on Sundays and holidays.


Zug Tourism

  • Address: Bahnhofplatz, 6300 Zug.
  • Phone: +41 41 723 68 00
  • Email: info@zug.ch
  • Website: www.zug-tourismus.ch.
  • Hours: Monday to Friday 9.00 am–7.00 pm, Saturday 9.00 am–12.00 midday, 12.30–4.00 pm, Sunday 9.00 am–11.30 pm.


Zurich Card:

The "Zurich Card" is a tourist card that offers multiple benefits for visitors to Zurich. The advantages of this card include:

Unlimited Public Transport: The Zurich Card allows unlimited travel in second class on all public transport in Zurich and its surroundings, including trams, buses, trains, boats, and cable cars.

Access to Tourist Attractions: It provides free or discounted entry to most of Zurich's popular museums.

Additional Discounts: The card also offers discounts at various local shops and on guided tours organized by Zurich's Tourist Office, such as the "Old Town Stories" guided tour.

Broad Coverage: The card covers a wide transportation area, from the city center to Zurich Airport.

Card Duration: The Zurich Card is available for periods of 24 or 72 hours.

Acquisition of the Card: It can be purchased through the "Zurich City Guide" app, online, or physically at ticket machines.

This card is an excellent option for tourists planning to explore Zurich and make the most of its public transportation system and cultural attractions.

You can get it at:

Web: https://www.zuerich.com/en/zurichcard/buy-online



Zurich Airport, one of Europe's most important and busiest, is renowned for its inclusive and accessible approach, particularly designed for wheelchair users. This airport is a model of accessibility, with infrastructure and services aimed at ensuring all passengers, regardless of mobility needs, can enjoy a comfortable and stress-free travel experience.

The airport entrances are equipped with gentle ramps and wide automatic doors, allowing easy and barrier-free access. At the exits, special attention is paid to signage, ensuring it is clear, legible, and wheelchair-accessible, with multi-language indications and universal symbols.

Adapted restrooms are available in all terminals. They are designed to be spacious, allowing easy wheelchair maneuvering, and are equipped with support bars, low-height sinks, and accessible emergency buttons.

Waiting areas have reserved spaces for wheelchairs, strategically located for good visibility and proximity to services like shops and restaurants. Additionally, there are special rest areas with adapted furniture, accessible alarm systems, and a calm and safe environment.

The airport offers personalized assistance services, with trained staff to help at all stages of the journey, from check-in to boarding. This service includes assistance for airport transit, aircraft boarding and disembarking, and luggage handling.

Airport signage is designed to be inclusive, with tactile orientation systems for visually impaired people and height-accessible information screens. Additionally, auditory information and digital formats are provided.

The airport also focuses on effective communication with all travelers. It offers information in various formats, including audio, digital, and Braille. The airport's website and mobile applications are designed following accessibility standards, providing real-time information on flights, services, and airport facilities.

Lastly, Zurich Airport staff undergo regular training in disability awareness and assistance techniques, ensuring all travelers are treated with respect, professionalism, and empathy.

In summary, Zurich Airport is an outstanding example of how accessibility and inclusion can be integrated into a bustling travel environment, ensuring all passengers, regardless of their needs, can travel with comfort, dignity, and safety.


Transport from the Airport to the City:

From Zurich Airport, there are several adapted public transport options to reach the city center, suitable for wheelchair users or those with other accessibility needs. These include train, tram, bus, and adapted taxi services.


The quickest and most popular option to reach central Zurich from the airport is the train.

The airport's train station is conveniently located below the airport, accessible by elevators.

Swiss Federal Railways (SBB) trains are equipped with accessible carriages and designated wheelchair spaces.

Trains run frequently, and the journey to Zurich Central Station (Zürich Hauptbahnhof) takes approximately 10-15 minutes.

The central station is also fully adapted, with ramps, elevators, and accessible signage.


The tram is another convenient option. Tram line 10 connects the airport with central Zurich.

Trams are designed to be accessible, with wheelchair-reserved areas and visual and auditory information systems.

The trams run frequently, and the journey to the center takes about 30 minutes.


Several bus lines operate from the airport to different parts of the city.

Buses are equipped with ramps and designated wheelchair spaces.

Travel times and frequency vary depending on the line and destination.


For a more personalized experience, adapted taxis are available at the airport.

These taxis are equipped to accommodate wheelchairs and offer greater flexibility in terms of destination and schedule.

They may be a bit more expensive than other options, but offer door-to-door service and personalized assistance.

In Zurich, several taxi companies offer adapted services. Here are some contacts:

  • Taxi 7X7: Contact them at (+41) 44 777 7777.
  • Taxi 444: Their phone number is (+41) 44 444 4444.
  • Alliance Limousines: Contact them at (+41) 43 499 6288.

It's recommended to contact these companies directly to ensure the service you need is available and to get more details about their adapted services. Here's a helpful website: www.taxi.eu


Transport Within the City:

Zurich, known for its efficient and extensive public transport system, is remarkably accessible for people with limited mobility. Here are details on the different adapted modes of transport within the city and about the central station, with a special focus on accessibility.

Zurich Central Station (Zürich Hauptbahnhof)

Zurich's central station is one of the main transport hubs in Switzerland and is fully adapted for passengers with limited mobility.


The station has ramps, elevators, and escalators to facilitate access to all levels and platforms.

There is clear and understandable signage, including tactile and Braille indications for visually impaired people.

Special Services:

The station offers an assistance service for people with limited mobility. This service includes help with boarding and disembarking from trains and should be requested in advance.

Restrooms and waiting areas are adapted and accessible for wheelchair users.

Zurich strives to be an inclusive and accessible city, and its public transport system reflects this commitment, making it easier for people with limited mobility to move around the city comfortably and conveniently.


Trams are a key mode of transportation in Zurich. Most trams are low-floor and accessible for wheelchairs.

They are equipped with specific areas for wheelchairs and accessible stop request buttons.


Like trams, most buses in Zurich are low-floor and have wheelchair ramps.

Buses feature designated spaces for wheelchairs and visual and auditory information systems.

Trains (S-Bahn):

The suburban train network (S-Bahn) connects Zurich with its surrounding areas and is fully accessible.

The trains have adapted carriages with designated spaces for wheelchairs and accessible restrooms.


There are several taxi services in Zurich offering wheelchair-adapted vehicles.

These taxis provide door-to-door service and are ideal for direct trips to specific destinations.

  • Taxi 7X7: Contact them at (+41) 44 777 7777.
  • Taxi 444: Their phone number is (+41) 44 444 4444.
  • Alliance Limousines: Contact them at (+41) 43 499 6288.

It's advisable to contact these companies directly to ensure the service you need is available and to get more details about their adapted services. Here's a helpful 

website: www.taxi.eu 

Neighborhoods / Areas


Exploring Zurich's Old Town (Altstadt) in a wheelchair is an adventure that blends history, culture, and accessibility. This neighborhood offers a unique experience for those looking to immerse themselves in a historical setting without worrying about mobility barriers.

Your journey can start at Zurich's central station, Hauptbahnhof, an easily accessible point if you're in a wheelchair. From here, head towards the heart of the Old Town, where the cobblestone streets and centuries-old buildings transport you to another era.

Once in Altstadt, the Niederdorf district is an excellent first stop. This charming pedestrian area is known for its narrow streets and lively atmosphere. Here, flat sidewalks and pedestrian areas make wheelchair navigation easy, allowing you to enjoy the quaint shops and cafes.

From there, you can easily reach Grossmünster, an iconic church with a history dating back to the time of Charlemagne. Although some parts may be less accessible, the church has made efforts to be inclusive, with ramps and elevators facilitating entry to the main areas.

Lindenhof is a haven of peace amidst the urban hustle. This elevated park offers panoramic views of the Old Town and the Limmat River. Well-maintained paths and rest areas make it ideal for a moment of relaxation.

Along the Limmatquai, the banks of the Limmat River, you'll find exceptional accessibility with its wide sidewalks and stunning views of the city. It's a perfect spot for a peaceful evening stroll.

For dining, the Old Town hosts numerous restaurants that have adapted their facilities to be accessible. You can enjoy a variety of Swiss and international dishes in a welcoming and worry-free environment.

If you're interested in art, the Kunsthaus Zürich museum, accessible from Altstadt, is a must-visit. This museum houses one of Switzerland's most important art collections and is fully wheelchair accessible.

And if you still have energy in the evening, the streets of the Old Town light up, offering a magical atmosphere. It's the perfect time for a nighttime stroll, where you can appreciate the illuminated beauty of the historical buildings and experience Zurich's vibrant nightlife.

Adapted restaurants

Cinnamon Garden:  https://cinnamongarden.ch/

Known for its cozy atmosphere and excellent cuisine. It receives high ratings for accessibility and overall dining experience. It's a great choice for any visitor looking for an accessible dining option in the city.

Specializes in high-level contemporary Indian cuisine.

Address and Contact:

  • Wehntalerstrasse 551 Zürich 8046
  • Phone: 044 372 25 95
  • Email: info@cinnamongarden.ch


Restaurant Swiss Chuchi: https://hotel-adler.ch/swiss-chuchi-restaurant/

Known for its traditional Swiss cuisine. Located within the Adler Hotel in the old town, this restaurant is accessible to people with mobility issues and is open every day of the week for lunch and dinner.

Offers vegetarian and vegan options, with a recommendation to try their fondues or raclette.

Address and Contact:

  • Rosengasse 10 CH-8001 Zürich
  • Phone: (+41) 44 266 96 96
  • Email: info@hotel-adler.ch


Alter Tobelhof Restaurant: https://tobelhof.ch/en/

Located in the village of the same name, between Zürichberg and Adlisberg, near the Zürich Zoo and the Dolder residential area, just 20 minutes from the city center.

The impressive wooden structure of the restaurant offers incredible views of the surrounding forests.

Specializes in meats and fondues, using local products to the fullest extent. They even have their own garden for regional and seasonal products, valuing high-quality, fresh ingredients.

Accessible restaurant, open from 11:30 AM until after dinner.

Address and Contact:

  • Tobelhofstrasse 236 8044 Zürich
  • Phone: (+41) 44 251 11 93
  • Email: Info@Tobelhof.ch

Other cities near Zürich

Contact us - whatsapp