Are you planning to visit Disneyland Paris and need a mobility scooter or wheelchair? Below you’ll find the most common questions about our rental service in and around the park.
Yes, Disneyland Paris is very well adapted. Most hotels, restaurants, attractions, and public areas have ramps, accessible restrooms, and support services for guests with reduced mobility. Many visitors use mobility scooters or electric wheelchairs to move around more comfortably during their stay.
You only need to confirm your accommodation and select the product that best suits your needs. If you have any doubts, our team will gladly help you choose the most suitable model for your stay.
Yes. All our equipment is suitable for use throughout Disneyland Paris. You can use your scooter or wheelchair in the park’s streets, restaurants, shops, waiting lines and show areas. Some attractions offer direct access or special assistance upon request.
We deliver exclusively to the following places:
You can also request delivery in Disneyland and pickup in Paris, or the other way around. Just indicate the return address in the comments when booking.
Yes, you can cancel or modify your booking depending on the timing. Our team is here to help you throughout the process.
Note: Each product has its own cancellation policy, which you can review before confirming the reservation.
Some high-value items require a refundable deposit as a guarantee. The deposit will be fully refunded once the equipment is returned in good condition, usually within 3 to 5 business days.
Yes, if you book early enough (especially in the morning), we can arrange urgent same-day deliveries to your hotel. For last-minute requests, please contact us directly and we will do our best to help.
Yes, we deliver every day including Saturdays, Sundays, and public holidays. We recommend booking in advance, especially during peak season.
Absolutely. We’ll help you choose the ideal product based on your height, weight, mobility needs, and visit duration. Contact us here for personal assistance.
We deliver where you're staying. Delivery options and any fees are shown before you pay.
Every rental is professionally cleaned between bookings.
Cancellation terms depend on the destination, equipment and how far ahead you book — you'll always see them before you pay.
Talk to a real person whenever you need — before, during, or after your trip.
Alexander
Jul 21, 2026
4,0
Some of the surfaces in Frozenland were pretty bumpy but other than that excellent
Ian
Jul 13, 2026
1,0
The shuttle bus' were packed to a point where people were touching you whilst standing up it was disgusting (my wife and two young children). The scooters were not allowed on the bus' so I had to drive a long way alone as the distance to Disneyland from the hotel is quite a long way especially in 94°f.
Toni
Jul 6, 2026
5,0
I have been quite a few times to Disney and never experienced it as well as this before. We got around and saw everything. Nothing was missed off this time. 100% using this service again. Thank you for making this trip great
Lauren
Jul 4, 2026
5,0
Really easy and all went smoothly