Customers consistently praise the rental service for its seamless booking, reliable delivery to hotels, and responsive communication—many appreciated arranging equipment before arrival or receiving it within hours of requesting. Copenhagen's excellent metro system with elevators at stations and accessible cycle lanes are highlights, though customers recommend being prepared for extensive cobblestone pavements throughout the city, which can be challenging for wheelchair users and those with walkers; some suggest cushioned equipment or planning routes carefully to manage this historic feature.
AI-generated summary of verified customer reviews
Average customer rating: 4.9/5
Dani
Sep 20, 2026
5,0
No its was really easy and goo
Mark
Aug 17, 2026
5,0
Appreciated the delivery/pickup since we did not have a vehicle. Morton was great to work with.
Collette
Aug 7, 2026
5,0
It was easy to book and pick up. Fitted easily in car.
Goedele
Aug 1, 2026
5,0
I use d M4R already several times and I am happy with the good service...always on time, always fast reaction when you have a question.
Mark
Aug 17, 2026
3,0
As you know, the cobblestones and siadwalks create a very hard surface for walking. This made using the walker at times a bit challenging.
Collette
Aug 7, 2026
5,0
Had cushions to soften roll on cobblestones as a prior review had suggested that so that was helpful.
Mette
Aug 2, 2026
3,0
Weelchair on cobblestone is not easy
Goedele
Aug 1, 2026
1,0
Everywhere in de city there are cobblestones, very difficult to visit with a wheelchair. This was a bit unexpected since Copenhagen is described everywhere as wheelchair friendly city.
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