Ihr Port Aventura Führer
PortAventura World, located in Vila-seca and Salou (Tarragona, Spain), is one of the most important theme parks in Europe. It opened its doors in 1995 and, since then, it has welcomed more than 80 million visitors from all over the world. It was the first theme park of its kind in Spain and has grown to become a complete tourist destination, which includes three parks: PortAventura Park, Ferrari Land, and Caribe Aquatic Park.
The park was conceived as a journey around the world, divided into themed areas that represent different cultures and regions of the planet. From its beginnings, PortAventura has been committed to innovation and to offering a unique experience, combining exciting attractions, live shows, and very well-crafted theming.
In 1997, when the Dragon Khan roller coaster was inaugurated, it broke several world records, including having the highest number of inversions (8 loops) in the world. The attraction became a symbol of the park, and even today it is one of the favorites among the most daring visitors. Although it is not adapted for people with reduced mobility, you can enjoy its impressive views from various points in the park.
The park and its themed areas
PortAventura Park is divided into six themed zones, each with its own decoration, music, cuisine, and attractions. Most importantly: 100% of the park is accessible for people in wheelchairs or mobility scooters. Below we explain the most outstanding features of each area:
Mediterrània
It is the first area you will find upon entering. It is set in a Catalan coastal village, with fishing boats, whitewashed houses, and traditional music.
Highlights:
• Port de la Drassana: a peaceful boat ride that takes you to the China area. Fully accessible.
• Shows and performances: in summer, you can see fireworks and light shows on the lake.
• Useful tip: There are many benches and shade here, ideal for resting in the middle of the day.
Polynesia
A tropical area with lush vegetation, waterfalls, and jungle sounds. It is very well adapted and peaceful.
Highlights:
• Birds of Paradise: a show of exotic birds that you can watch comfortably from wheelchair-reserved areas.
• Tutuki Splash: although it is not accessible for wheelchair users, you can get close to see the water drop and cool off with the breeze!
China
Here you will find some of the most impressive attractions in the park. It has many spacious and well-adapted areas, although it is one of the largest areas, so plan your movements calmly.
Highlights:
• Shambhala and Dragon Khan: while these attractions are not accessible to wheelchair users, there are perfect observation areas to see them in action.
• Children’s area: there are places where children in wheelchairs can enjoy barrier-free games.
• Temples and decoration: ideal for photos and to rest between attractions.
México
Colorful, joyful, and full of references to Mexican culture. There are many family-friendly attractions and good restaurants.
Highlights:
• El Diablo – Tren de la Mina: offers access for users with reduced mobility. Ask park staff.
• El Secreto de los Mayas: a mirror maze accessible to wheelchair or scooter users.
• La Cantina: a large and well-accessible restaurant that also offers live shows while you eat.
Far West
Set in the American Wild West. It has many wide areas, benches, and shade. It is a very accessible area.
Highlights:
• Silver River Flume: wheelchair users can ride with the help of staff if they can transfer.
• Stampida: wooden roller coaster that is not accessible, but you can watch the races from the entrance.
• Themed shops: ideal for buying souvenirs or taking a break with air conditioning.
SésamoAventura
A magical area for the little ones, inspired by Sesame Street. It is the most accessible for all audiences and is designed with special attention to inclusion.
Highlights:
• CocoPiloto: adapted aerial ride.
• Elmo’s Farm and other spinning attractions: accessible and very visual.
• Shaded and rest areas: perfect for taking a break.
And what about Ferrari Land?
This park, opened in 2017, is smaller but very spectacular. It is next to PortAventura Park and you can access it easily if you buy the combined ticket. Ferrari Land also has wide paths, ramps, and clear signage.
Highlights for PRM (People with Reduced Mobility):
• F1 simulators: there are accessible versions for wheelchair users.
• Via Ferrari: an exhibition area with history, real cars, and multimedia content. Very accessible and air-conditioned.
• Shows: small performances that you can watch from reserved areas.
Caribe Aquatic Park
If you visit in summer, this water park is a great option. It has amphibious chairs, adapted showers, accessible changing rooms, and staff prepared to assist. Not all attractions are accessible, but there are wave pools and children's areas where you can enjoy without problems.
Services and accessibility
PortAventura has received several awards for its accessibility policies. Here is what you need to know:
Tickets and companions
• Discount for people with disabilities (minimum 33%) and free entry for a companion if required.
• You must present the official disability certificate or card.
Preferential access
• PortAventura offers a special pass that allows you to access many attractions through a priority entrance, without waiting in line.
• You can request it at the Visitor Assistance Office by showing the disability certificate.
Transport and mobility inside the park
• The paths are wide and smooth, with gentle ramps in all areas.
• There are adapted bathrooms in every themed area.
• The park offers rental of electric scooters and wheelchairs at the main entrance. It is advisable to book in advance at www.motion4rent.com, as they can deliver it to your hotel so you don't have to worry about anything.
• On the park's tourist train, there are areas enabled for wheelchairs.
Food services
• All restaurants are accessible.
• There are special menus for people with allergies or intolerances (also gluten-free, etc.).
Accommodation
• PortAventura World hotels have accessible rooms, both on the ground floor and with elevator, and you can store and charge your mobility equipment without problem.
• Some hotels have direct access to the park and offer transfers in adapted vehicles.
Tips for your visit
- Plan the day: bring an accessible map (you can download it from the website in PDF format) and mark shaded areas, bathrooms, and priority attractions.
- Arrive early: to avoid the hottest hours and enter without crowds.
- Don’t hesitate to ask for help: the staff is very well trained and always willing to help.
- Avoid long queues: take advantage of the priority pass and plan alternative attractions while you wait.
- Bring a charger or power bank: if you use an electric scooter, keep in mind the park is large and you might need to recharge.
Conclusion
PortAventura is not just a theme park: it is a complete experience and, most importantly, it is for everyone. Its commitment to accessibility has allowed thousands of people with reduced mobility to enjoy the magic, excitement, and the journey around the world that each of its areas represents.
Whether you come alone, as a couple, or with family, you will find a place full of possibilities to live unforgettable moments, without barriers.
If you are planning a visit, don’t hesitate: PortAventura awaits you with open arms, with adventures adapted to your pace and with the excitement of knowing that fun has no limits.
Port Aventura Touristenbüro
- Visitor Assistance Office for Guests with Special Needs (AVNE)
Location: Just after the main ticket offices of PortAventura and next to the entrance of Caribe Aquatic Park. PortAventura World
Services offered:
• Ticket sales with special rates for people with disabilities.
• Distribution of identification wristbands that facilitate access to attractions and shows.
• Personalized information about accessibility in attractions, restaurants, and shows.
Accessibility:
• Fully accessible facilities for PRM (People with Reduced Mobility).
• Adapted bathrooms available nearby.
• Trained staff to assist visitors with diverse needs.
Contact details:
• Phone: (+34) 977 77 90 90
• Email: portaventura@portaventura.es
• Website: www.portaventuraworld.com
- Customer Service Offices at PortAventura World Hotels
Location: Reception areas of the resort hotels (Hotel PortAventura, Hotel Caribe, Hotel Gold River, Hotel El Paso, Hotel Colorado Creek, Hotel Mansión de Lucy).
Services offered:
• Information about hotel and park services.
• Assistance with visit planning and reservations.
• Management of special needs and specific requests.
Accessibility:
• All hotels have facilities adapted for PRM.
• Accessible rooms available upon request.
• Adapted bathrooms in common areas.
Contact details:
• General phone number of PortAventura World: (+34) 977 77 90 90
• Email: portaventura@portaventura.es
• Website: www.portaventuraworld.com
- Tourist Office at Reus Airport
Location: Arrivals terminal of Reus Airport, Ground Floor (Planta 0).
Services offered:
• Tourist information about the province of Tarragona and Catalonia.
• Maps, brochures, and tourist guides.
• Assistance in planning itineraries and activities.
• Information about transport, accommodation, and local events.
Accessibility:
• Fully accessible facilities for PRM.
• Adapted bathrooms available at the airport.
• Trained staff to assist visitors with diverse needs.
Contact details:
• Phone: (+34) 977 77 92 04
• Emails: turisme-aeroport@diputaciodetarragona.cat, ot.aeroportreus@gencat.cat
Transport
Josep Tarradellas Barcelona-El Prat Airport (BCN)
Location: Approximately 100 km from PortAventura World, in El Prat de Llobregat, Barcelona.
Accessibility and services for PRM:
• “Sin Barreras” Service (No Barriers): Offers personalized assistance for passengers with reduced mobility, including escort from meeting points to the boarding gate, assistance with boarding and disembarking, and help with luggage. This service must be requested at least 48 hours in advance via Aena’s website, official app, or by calling the customer service number.
• Meeting points: Located in various areas of the airport, including car parks, check-in areas, and lobbies. These points are clearly signposted and allow passengers to request assistance upon arrival.
• Adapted bathrooms: Available in all terminals, with clear signage and guaranteed accessibility.
• Adapted transport: The airport is connected to Barcelona via accessible trains and buses. The R2 Nord Rodalies line and L9 metro line have adapted access. Additionally, Aerobús and other urban bus lines are equipped with ramps for wheelchairs.
• Adapted parking: Reserved spaces for PRM are available in airport car parks, located near terminal entrances.
Contact details:
• Address: 08820 El Prat de Llobregat, Barcelona, Spain
• Phone: (+34) 91 321 10 00
• Website: www.aena.es
Reus Airport (REU)
Location: Approximately 10 km from PortAventura World, in Reus, Tarragona.
Accessibility and services for PRM:
• “Sin Barreras” Service (No Barriers): Similar to the service offered at other Aena airports, providing personalized assistance for passengers with reduced mobility. Must be requested at least 48 hours in advance via Aena’s website, app, or phone.
• Meeting points: Located in key areas of the airport, such as car parks and check-in areas, allowing passengers to request assistance upon arrival.
• Adapted bathrooms: Available in the terminal, with clear signage and guaranteed accessibility.
• Exclusive security line: The airport offers an exclusive access line for people with reduced mobility and families traveling with strollers, to improve passage through the security filter and reduce waiting times.
• Adapted parking: Reserved spaces for PRM are available in the airport car park, located near the terminal entrances.
Contact details:
• Address: Autovía Tarragona-Reus, s/n, 43204 Reus, Tarragona, Spain
• Phone: (+34) 91 321 10 00
• Website: www.aena.es
Conclusion:
Both Josep Tarradellas Barcelona-El Prat Airport and Reus Airport are committed to accessibility and offer a wide range of services to ensure a comfortable and safe experience for people with reduced mobility. While Reus Airport is closer to PortAventura World, Barcelona-El Prat Airport offers a greater variety of international connections. Choosing between the two depends on your specific needs and flight origin.
Port
Port of Barcelona: Accessibility for People with Reduced Mobility
The Port of Barcelona is one of the main cruise ports in Europe and has seven international passenger terminals, located at Moll Adossat and Moll de Barcelona.
Adapted infrastructure and services:
• Barrier-free access: All terminals are equipped with ramps and elevators to facilitate access for wheelchair users or people with reduced mobility.
• Adapted bathrooms: Available in all terminals, with clear signage and guaranteed accessibility.
• Personalized assistance: Free specific assistance is offered both at the port terminals and onboard the cruise for people with disabilities and reduced mobility.
Transport and Accessibility:
• Shuttle Bus "Cruise Bus" (T3): Accessible bus service that connects the terminals at Moll Adossat with the World Trade Center and central Barcelona. Equipped with wheelchair ramps.
• Adapted taxis: Available near the terminals, with vehicles equipped to transport people with reduced mobility.
Adapted Parking:
• World Trade Center Barcelona: Offers reserved parking spaces for users with reduced mobility, with 24-hour surveillance and additional services such as car cleaning and electric vehicle charging.
Contact details and location:
• Address: Moll Adossat, 1, 08039 Barcelona, Spain
• Phone: (+34) 93 298 60 00
• Email: info@portdebarcelona.cat
• Website: www.portdebarcelona.cat
The Port of Barcelona is committed to accessibility and offers a wide range of adapted services and infrastructure to ensure a comfortable and safe experience for all passengers, including those with reduced mobility. If you need additional information or specific assistance, do not hesitate to contact the port or your cruise company.
How to get from the airports to PortAventura
From Barcelona-El Prat Airport (BCN)
1. Direct Bus – Empresa Plana
• Route: Barcelona Airport T2B → PortAventura
• Duration: Approximately 2 hours
• Frequency: Twice a week
• Price: Between €9 and €14
• Accessibility: Buses adapted for PRM; you must contact at least 24 hours in advance to request the service.
• Contact:
◦ Phone: (+34) 977 55 36 80
◦ Website: www.busplana.com
2. Train – Renfe
• Route: Barcelona Airport (El Prat Aeroport) → Barcelona-Sants → PortAventura
• Total duration: Approximately 2 hours and 45 minutes
• Price: Between €13 and €17
• Frequency: 4 times a day from Barcelona-Sants
• Accessibility: Stations and trains adapted for PRM; assistance is recommended to be requested in advance.
• Contact:
◦ Phone: +34 91 232 03 20
◦ Website: www.renfe.com
3. Adapted Taxis
• Taxi Ride Barcelona:
◦ Phone: +34 644 00 00 00
◦ Email: info@taxiridebarcelona.com
◦ Website: www.taxiridebarcelona.com
• Accessible Spain Travel:
◦ Phone: +34 930 330 498
◦ Email: dat@disabledaccessibletravel.com
◦ Website: www.accessiblespaintravel.com
From Reus Airport (REU)
1. Bus – Empresa Plana
• Route: Reus Airport → PortAventura
• Duration: Approximately 1 hour and 30 minutes
• Frequency: Check specific schedules on the website
• Price: Between €3 and €5
• Accessibility: Buses adapted for PRM; you must contact at least 24 hours in advance to request the service.
• Contact:
◦ Phone: (+34) 977 55 36 80
◦ Website: www.busplana.com
2. Adapted Taxis
• Taxis Vila-seca La Pineda:
◦ Phone: (+34) 977 39 05 05
◦ Email: info@taxisvilasecalapineda.com
◦ Website: www.taxisvilasecalapineda.com
• Taxi Salou:
◦ Phone: (+34) 977 38 50 50
◦ Email: info@taxisalou.com
◦ Website: www.taxisalou.com
Final Recommendations:
• Advance booking: It is recommended to book adapted transport services in advance, especially during high season.
• Additional information: For more details about accessibility and services at PortAventura.
Transport from the port to PortAventura
Option 1: Train (Renfe)
Route: From Barcelona-Estació de França to PortAventura station.
• Duration: Approximately 1 hour and 30 minutes
• Price: Between €8 and €12 one way
• Frequency: Trains every hour
• Accessibility:
◦ Stations adapted with ramps and elevators
◦ Trains with designated spaces for wheelchairs
◦ Assistance service for PRM available upon request
• Contact:
◦ Website: www.renfe.com
◦ Phone: (+34) 912 320 320
Option 2: Bus (FlixBus)
Route: From Barcelona Sants Bus Station to PortAventura World
• Duration: Approximately 1 hour and 35 minutes
• Price: Between €10 and €15 one way
• Frequency: One daily service
• Accessibility:
◦ Buses equipped with ramps and wheelchair spaces
◦ It is recommended to inform about accessibility needs when booking
• Contact:
◦ Website: www.flixbus.es
◦ Phone: (+34) 919 010 260
Option 3: Adapted Taxis
For a direct and personalized transfer, there are taxi companies in Barcelona that offer vehicles adapted for PRM.
Taxi Adaptado Barcelona
◦ Phone: (+34) 667 55 14 30
◦ Email: info@taxiadaptadobarcelona.com
◦ Website: www.taxiadaptadobarcelona.com
Taxi Amic
◦ Phone: (+34) 934 208 088
◦ Email: info@taxiamic.cat
◦ Website: www.taxiamic.cat
Note: Advance booking is recommended, especially during high season, to ensure availability of adapted vehicles.
Combined Packages: Entry + Transport
Some agencies offer packages that include transport from Barcelona and entry to PortAventura World, with adapted options for PRM.
• Julià Travel:
◦ Website: www.juliatravel.com
◦ Phone: +34 934 026 900
◦ Email: info@juliatravel.com
• Moventis:
◦ Website: www.moventis.es
◦ Phone: +34 902 302 025
◦ Email: info@moventis.es
Advantages:
• Transport in adapted buses
• Skip-the-line entry to the park
• Personalized assistance during the trip
Final Recommendations
• Advance Booking: To ensure availability and adapted services, it is advisable to book in advance.
• Documentation: Carry documentation proving reduced mobility to access discounts and special services.
• Assistance: Do not hesitate to contact transport companies to inform them of your specific needs and ensure a comfortable and safe experience.
Angepasste Restaurants
1. The Iron Horse (Far West)
Description: Located in the Far West themed area, The Iron Horse offers an American-style dining experience in a setting that recreates an old train station. It’s a table-service restaurant, ideal for those looking for a calm and comfortable meal.
Signature dish: Barbecue pork ribs served with potatoes and salad.
Accessibility: The restaurant has barrier-free access, allowing comfortable entry for wheelchair or mobility scooter users. Adapted restrooms are available nearby, equipped with all necessary features for people with reduced mobility.
Contact details:
• Address: PortAventura Park, Far West Area, 43480 Vila-seca, Tarragona, Spain
• Phone: (+34) 977 77 90 90
• Email: portaventura@portaventura.es
• Website: www.portaventuraworld.com
2. Racó de Mar (Mediterrània)
Description: Located at the park’s entrance in the Mediterrània area, Racó de Mar offers Mediterranean cuisine with a selection of rice dishes, salads, and fish. Its terrace with lake views provides a relaxing setting.
Signature dish: Seafood paella made with fresh, high-quality ingredients.
Accessibility: Fully level access to the restaurant, making it easy for people with reduced mobility. Adapted restrooms are nearby, ensuring a comfortable and accessible experience.
Contact details:
• Address: PortAventura Park, Mediterrània Area, 43480 Vila-seca, Tarragona, Spain
• Phone: (+34) 977 77 90 90
• Email: portaventura@portaventura.es
• Website: www.portaventuraworld.com
3. La Cantina (México)
Description: In the heart of the Mexico area, La Cantina offers a festive atmosphere with live music and shows while you enjoy typical Mexican dishes. It is a self-service restaurant, ideal for quick meals without sacrificing quality.
Signature dish: Beef burrito with guacamole and spicy sauce, served with nachos.
Accessibility: The restaurant has access ramps and wide spaces to ease mobility in wheelchairs. Adapted restrooms are available nearby, meeting accessibility standards.
Contact details:
• Address: PortAventura Park, Mexico Area, 43480 Vila-seca, Tarragona, Spain
• Phone: (+34) 977 77 90 90
• Email: portaventura@portaventura.es
• Website: www.portaventuraworld.com
These restaurants not only offer excellent cuisine but are also committed to accessibility, ensuring that all visitors can enjoy a pleasant, barrier-free experience.