Customers highlight that Paris offers iconic attractions and memorable experiences, with mobility aids enabling them to explore museums, landmarks, and Disneyland Paris independently. While some note that cobblestones, uneven pavements, and limited elevator access in metro stations present challenges, customers appreciate the city's kind locals and accessible indoor venues. The rental service earns consistent praise for reliable hotel delivery and pickup, responsive communication, quality equipment, and staff flexibility in addressing customer needs, allowing people with reduced mobility to enjoy their Paris visit with confidence and autonomy.
AI-generated summary of verified customer reviews
Average customer rating: 4.9/5
Tina
24 Oct 2026
4,0
Your company changed our date and timings when we made a mistake which i was grateful for. The scooter was at the hotel as promised so available when i needed it. Didn't look as good as one in picture. Easy to use like my one.
Cheryl
23 Oct 2026
5,0
We had an excellent experience with motion4rent The wheel chair arrived at our hotel when they said it would be. Even when we needed a different wheel chair due to the foot rests not working properly, they came out and replaced the chair very quickly. I would use them again and recommend them to anyone.
Paul
23 Oct 2026
5,0
Very pleased with all communications and delivery and collection were spot on and the driver was excellent and helpful. Would have no hesitation in using your company again.
Mary
20 Oct 2026
4,0
I ordered the smaller scooter but was given a huge one. It was harder to manage. Otherwise it worked well. Also I was going through my Vida bill and realized that I was charged a second time for days I wasn’t even in France. This was on August 24 for August 25-28 at a cost of $304.98. Can you please refund this? Merci Mary Winn
Paul
23 Oct 2026
5,0
We were at Disneyland so all mobility issues are ate covered there.
Mary
20 Oct 2026
5,0
No
Joan
15 Oct 2026
4,0
Only issue was due to small wheels had to keep turning chair and pulling up over pedestrian crossing due to small wheels at front unable to go over bumps.
Adele
12 Oct 2026
5,0
It truly was a trip of a lifetime for me. I even got to see the Mona Lisa with my own two eues and have dinner at the Eigfel Towet and a myriad of other things
Only customers who booked with Motion4Rent can leave a review, and every review is moderated.
We deliver where you're staying. Delivery options and any fees are shown before you pay.
Every rental is professionally cleaned between bookings.
Cancellation terms depend on the destination, equipment and how far ahead you book — you'll always see them before you pay.
Talk to a real person whenever you need — before, during, or after your trip.