Customers praise Puerto de la Cruz as a welcoming holiday destination where most shops, bars, and restaurants accommodate mobility scooters. The rental service earns consistent appreciation for responsive, professional support and reliable equipment delivery to hotels. Customers recommend planning routes carefully, as accessibility varies across the city—some areas have good dropped kerbs and ramps, while hillier neighborhoods present challenges. Overall, visitors value the freedom the service provides to explore the town and surrounding areas independently.
AI-generated summary of verified customer reviews
Average customer rating: 4.7/5
Andrew
30 Sep 2026
4,0
Great company chair was big help it was a bit pricey for the 2 weeks £102.01 for hire and then another 90euro so in all 2 hundred pounds after saying that I would recommend this company.
Robert
9 May 2026
5,0
I rented two mobility scooter from this company very good service and very understanding members of staff would certainly use this mobility company again Thanks
Lara
4 May 2026
4,0
Did not realise that the service was outsourced to someone else, but that was fine.
Andreas
27 Mar 2026
5,0
Es ist toll, dass es solche Dienste gibt. Die Kommunikation war sehr gut und völlig unkompliziert. Gerne buche ich hier wieder.
Andrew
30 Sep 2026
5,0
Fantastic place for a holiday will be back
Jackie
24 Mar 2026
4,0
Some sides of crossings have dropped kerbs but they forgot to do the other side! Ramps provided at side of steps but then 20-25cm drop onto path. Need to have your wits about you.
Janet
27 Dec 2025
4,0
Puerto de la Cruz is good for mobility scooters, most shops accept scooters and bars and restaurants too. The area is clean and welcoming a lovely place for a holiday.
Heidi
26 Nov 2025
5,0
Was just what I needed getting round the hotel and the local park would use again - not powerful enough for the hills
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Every rental is professionally cleaned between bookings.
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