Wheelchair rental in Amsterdam

Adaptability of Amsterdam
70%

Discover Amsterdam

Van Gogh Museum

Van Gogh Museum

Bloemenmarkt

Bloemenmarkt

Anne Frank House

Anne Frank House

Heineken Experience

Heineken Experience

Blue Boat Company

Blue Boat Company

Rijksmuseum

Rijksmuseum

Opinions about Amsterdam

Ellen

Jul 11, 2024

5,0

This scooter allowed us to truly enjoy our time in Amsterdam.

Alex

Jul 9, 2024

4,0

We were mostly in the old town. Due to the narrow streets the delivery vans parking on the pavements along with all the bikes it was quite stressful getting about. Has to be said its the same for pedestrians you have to have your wits about you at all times.

Hassan

May 17, 2024

5,0

All excellent

Linda

May 13, 2024

1,0

I’d say Amsterdam is maybe 25% mobility accessible. Very poor and unless you are ok and eating outside and not going in places, sure! Also do the research with the gvb website and if lifts work at the station.

Your Amsterdam guide

Visiting Amsterdam in a wheelchair can be an enriching and accessible experience. Known for its picturesque canals and rich history, the city has much to offer. Here are four key points for discovering Amsterdam by wheelchair, exploring its history, interesting facts, and the most intriguing places to visit, among other important aspects.

Amsterdam, the capital of the Netherlands, has a history dating back to the 12th century. Initially, it was a small fishing village but quickly grew due to its strategic location and flourishing trade. During the Dutch Golden Age (17th century), Amsterdam became one of the world's most important commercial centers, thanks to the Dutch East India Company.

Amsterdam is the capital of the Netherlands and has a population of approximately 821,000 inhabitants. It is known for its cultural diversity, with residents from over 180 different nationalities.

This city, famous for its charming canals and historic architecture, has made significant efforts to be accessible to people with mobility issues. The city's trams and buses are equipped to accommodate wheelchairs, making transportation around the city easier. In addition, many accessible taxis are available for comfortable and personalized service.

In terms of attractions, Amsterdam does not disappoint. World-renowned museums like the Rijksmuseum and the Van Gogh Museum are fully accessible, with ramps and elevators designed for visitors with limited mobility. These cultural spaces offer a fascinating window into rich Dutch history and art.

Although some areas of the historic center can be more challenging due to cobblestones and narrow bridges, many of the streets and paths along the canals are accessible, allowing enjoyment of the city's unique charm.

Regarding accommodations, Amsterdam has a good selection of hotels offering accessible rooms. It's advisable to book in advance to ensure getting a room that meets all accessibility needs.

Interesting Facts:

City of Canals: Amsterdam is often called the 'Venice of the North' due to its over 100 kilometers of canals, 90 islands, and 1,500 bridges.

World Heritage Site: The Amsterdam Canal Belt is listed as a UNESCO World Heritage Site.

Bicycles: There are more bicycles than people in Amsterdam. The bicycle culture is a distinctive aspect of the city.

In conclusion, Amsterdam is a city that welcomes all its visitors. Its rich history, vibrant culture, and efforts towards accessibility make it an ideal destination for tourists in wheelchairs. By planning your trip, you can enjoy everything this beautiful city has to offer, from its art and history to its relaxed and welcoming everyday life.

Amsterdam Tourist office

This city has several tourism offices that are accessible and beneficial for visitors, including those with limited mobility. These tourism offices are designed to be accessible and provide the best possible experience for all visitors. Here's information on the most important ones.

 

Visitor Center at Schiphol Airport:

Located in Arrivals Hall 2 of the airport, this center is open daily from 7:00 AM to 10:00 PM. Here you can get professional information about the city, free small maps, and brochures.

Address and contact:

  • Schiphol Airport, Arrivals Hall 2
  • Opening hours: Daily from 7:00 AM to 10:00 PM
  • Phone: +31 (0) 20 702 6000

 

Visitor Center at Central Station:

Situated in a small wooden house outside the Central Station building, in the station square, this center is open every day from 9:00 AM to 6:00 PM. It is located between the main entrance of the central station and the city center.

Address and contact:

  • Stationsplein 10, 1012 AB Amsterdam (located in a small wooden house outside the Central Station building, in the station square)
  • Phone: +31 (0) 20 201 8800
  • Opening hours: Daily from 9:00 AM to 6:00 PM

 

I Amsterdam Store:

Located inside the Central Station building, the I Amsterdam store offers a variety of local products, souvenirs, books, clothing, typical foods and drinks. They also sell tickets for local events. Opening hours are from 10:00 AM to 7:00 PM on weekdays and from 9:00 AM to 6:00 PM on weekends.

Address and contact:

  • Inside the Central Station building, Amsterdam
  • Opening hours: Monday to Friday from 10:00 AM to 7:00 PM, weekends from 9:00 AM to 6:00 PM

 

Amsterdam Tourist Information Office (VVV-kantoren):

The main tourist information office is located at the I amsterdam Store at the back of Amsterdam Central Station. They offer souvenirs, maps, books, and tickets for museums and events. They also have a reading table with iPads and internet access to find out what's happening in Amsterdam. The address is De Ruijterkade 28b-d, Amsterdam Centraal, with opening hours from Monday to Friday from 10:00 AM to 7:00 PM CET, and Saturdays and Sundays from 9:00 AM to 6:00 PM CET.

Address and contact:

  • De Ruijterkade 28b-d, Amsterdam Centraal
  • Phone: +31 20 7026000
  • Email: info@iamsterdam.com
  • Opening hours: Monday to Friday from 10:00 AM to 7:00 PM CET; Saturdays and Sundays from 9:00 AM to 6:00 PM CET

 

Amsterdam City Card:

This card is a popular option for exploring the city, offering a convenient and economical way to make the most of it, especially useful for people in wheelchairs given the general accessibility of the city. Here is everything you need to know about this card:

Access to Attractions: Provides free entry to over 70 museums and main attractions in Amsterdam and the Amsterdam metropolitan area, including Zaanse Schans.

Public Transport: Includes unlimited access to all GVB public transport services in Amsterdam (metro, tram, bus, and ferry), which is particularly convenient for wheelchair mobility in the city.

Canal Cruise: Offers a free cruise on the Amsterdam canals, a great way to see the city from the water.

Bicycle Rental: Includes free bicycle rental for 24 hours, a popular way to explore the city.

Discounts: Offers discounts at different attractions, shows, and restaurants.

Duration and Prices:

The I amsterdam City Card is available in different durations: 24 hours (€60), 48 hours (€85), 72 hours (€100), 96 hours (€115), and 120 hours (€125).

Activation: The card is activated on first use, either when entering an attraction or using public transport. Once activated, it is valid for the selected duration.

Available Formats: You can choose between a physical card or digital. The digital card is used through the I amsterdam City Card app, which offers an interactive map and a complete list of available locations.

Public Transport: To use the card on public transport, simply pass it over the card reader when entering and exiting. Note that train services, such as the journey from Schiphol Airport to Amsterdam Central Station, are not included.

Loss of Card: If you lose the physical card, you cannot get a free replacement.

Things to Consider

Mobile App: For the digital version, you need to download the official app, which also allows transferring the card to other members of your group (only transferable once).

Transport from the Airport: Although the City Card does not include train journeys, you can purchase additional public transport tickets, such as the Amsterdam Travel Ticket, for trips from the airport.

In summary, the "I Amsterdam City Card" is an excellent option for exploring Amsterdam in a convenient and cost-effective manner. It offers access to a wide range of attractions and transportation facilities, making it particularly valuable for wheelchair travelers. With this card, you can enjoy the city's many cultural and historical highlights, as well as its unique daily life, with the added convenience of accessible transportation and facilities.

Transport

Airport:

Amsterdam Schiphol International Airport is located about 15 km away from the city center. This airport is fully accessible to all its passengers, including those who use wheelchairs. Here I describe the various facilities and services available:

Special Assistance: The airport offers wheelchair assistance services. It is advisable to request this service in advance from the airline you are traveling with.

Accessibility at Entrances and Exits: The terminals have ramps and automatic doors, facilitating access to the airport buildings. In addition, there are designated parking spots near the entrances for those with disabled parking permits.

Mobility Inside the Airport: There are wide corridors and elevators available to facilitate movement within the airport. Additionally, the waiting areas and check-in counters are wheelchair accessible.

Adapted Bathrooms: The bathrooms are equipped with larger stalls, support bars, and sinks at accessible heights.

Transportation between Terminals: If it is necessary to move between different terminals, the airport offers an adapted transport service for wheelchair users.

Additional Services: There may also be services such as wheelchairs available at the airport, and staff trained to assist in boarding and disembarking planes.

Signage and Orientation: The airport has clear signage and orientation systems to facilitate navigation through its facilities.

Rest Areas: There are accessible rest areas where passengers can relax and wait for their flight.

Communication: Airport staff are trained to communicate effectively with passengers with different needs.

Contact Information:

  • Schiphol International Airport (AMS)
  • Phone: (+31) (0900) 7244 7465.

 

Transportation from the Airport to the Center:

To get to the center of Amsterdam from Schiphol Airport, there are several convenient and efficient options:

Connexxion Bus:

The buses are equipped to accommodate wheelchairs and have designated spaces for passengers with mobility problems. In addition, they are usually equipped with ramps or lowering systems to facilitate access.

Train:

The trains connecting the airport to Amsterdam Central Station are wheelchair accessible. They have special carriages with more space and reserved seats for people with disabilities. In addition, the stations have elevators and ramps to facilitate access.

Rail Connections to Other Cities: Like the trains to the central station, trains to other cities are equipped to be accessible, with adapted carriages and facilities at the stations.

Taxi:

The official airport taxis include vehicles adapted for wheelchairs. It is advisable to request an accessible taxi in advance to ensure its availability.

In Amsterdam, there are several taxi companies that offer accessible vehicles for wheelchair users. Here are some options:

Taxi Brouwer:

This company has taxis adapted for wheelchairs, capable of accommodating 2 to 3 wheelchair users plus 2 companions. It is necessary to reserve these taxis at least one day in advance.

Contact:

  • Phone +31 (0) 71 3611 000.
  • Email: info@taxibrouwer.nl
  • Web: www.taxibrouwer.nl

Taxi Rolstoel:

Offers accessible services in Amsterdam and surrounding areas in North Holland. Suitable for all wheelchair users, including those using mobility scooters and electric chairs. They provide reliable transportation to and from Schiphol Airport.

Contact:

  • Phone: +31858887779
  • Web: www.taxirolstoel.nl

Shared Transportation Services and Mobile Apps:

Many shared transport services offer options for passengers with mobility problems, but it is advisable to check and book in advance.
 

Transportation within the City:

Transportation in Amsterdam is well equipped to serve wheelchair users, offering several accessible options:

Train and Amsterdam Central Station:

Trains in Amsterdam, including local and regional services, are designed to be accessible. They have special carriages for wheelchair users, and train stations usually have elevators and ramps.

Amsterdam Central Train Station, an imposing building that combines historical majesty with modern functionality, is a vital nexus in the Dutch transport network and a prominent example of accessibility. It is a grand structure, with facades adorned with 19th-century architectural details, juxtaposed with contemporary elements that facilitate transit for all passengers.

For a person in a wheelchair, the Central Station represents a welcoming, barrier-free environment. The inclusive design is manifested in gentle ramps and spacious elevators, strategically located to ensure smooth access to all areas. The platforms are equipped with tactile and auditory signage, ensuring safe and autonomous orientation.

Inside, the station bustles with activity, with travelers from all over the world and locals rushing to their trains. Information counters and ticket kiosks are at an appropriate height, allowing comfortable and dignified interaction for wheelchair users.

Adapted services, such as accessible bathrooms and comfortable waiting areas, are located throughout the station, demonstrating a commitment to accessibility that goes beyond mere regulatory compliance. It is a place where reduced mobility is not an obstacle, but an integral consideration in the design and daily operation.

Amsterdam Central Station not only connects destinations; it unites people in their diversity, offering a dignified and unrestricted journey for everyone.

Taxis:

As mentioned earlier, there are taxi companies like Taxi Brouwer and Taxi Rolstoel that offer vehicles adapted for wheelchairs. These taxis are equipped with ramps and sufficient space to accommodate wheelchairs.

Taxi Brouwer:

This company has taxis adapted for wheelchairs, capable of accommodating 2 to 3 wheelchair users plus 2 companions. It is necessary to reserve these taxis at least one day in advance.

Contact:

  • Phone +31 (0) 71 3611 000.
  • Email: info@taxibrouwer.nl
  • Web: www.taxibrouwer.nl

Taxi Rolstoel:

Offers accessible services in Amsterdam and surrounding areas in North Holland. Suitable for all wheelchair users, including those using mobility scooters and electric chairs. They provide reliable transportation to and from Schiphol Airport.

Contact:

  • Phone: +31858887779
  • Web: www.taxirolstoel.nl

Bus:

The buses in Amsterdam are generally accessible for wheelchairs. They are equipped with ramps and have designated spaces for wheelchairs. Most urban bus lines have accessible vehicles.

Tram:

Amsterdam's tram network is also accessible, with low-floor vehicles and spaces for wheelchairs. However, it is important to check specific lines, as some older units may not be fully accessible.

Metro:

The Amsterdam metro is an efficient and accessible option, with stations equipped with elevators and ramps. The metro trains have designated spaces for wheelchairs.

Ferries:

The ferries crossing the IJ River are accessible and free. They offer an easy way to travel between the city center and North Amsterdam.

It is important to note that although Amsterdam is well equipped in terms of accessibility, it is always advisable to plan your route in advance and check the schedules and availability of accessible services. Additionally, in case of needing special assistance or to ensure the availability of accessible vehicles, it is recommended to contact the transportation companies in advance.

Neighborhoods / Areas

Red Light District:

Amsterdam's Red Light District, world-renowned for its vibrant nightlife, iconic windows, and historic architecture, offers a unique experience for all kinds of visitors, including those with mobility issues or who use wheelchairs. This district, brimming with history and culture, has made efforts to be accessible to everyone, providing the opportunity to explore its streets and attractions without significant barriers.

Before arriving in the Red Light District, it is important to plan. Amsterdam is known for its commitment to accessibility, but some old streets may be more challenging due to their irregular pavement.

The Red Light District is accessible through various public transportation means adapted for wheelchairs, such as trams and buses. Many stations have ramps and elevators. In addition, accessible taxis are a convenient option to reach the heart of the neighborhood directly.

The streets of the Red Light District, like Warmoesstraat and Oudezijds Achterburgwal, are mostly flat and wheelchair accessible. Visitors can explore the famous windows, souvenir shops, and cafes. However, it is advisable to be aware of areas with cobblestones, common in many historic European districts.

This neighborhood is not just known for its windows; it also houses sites of great cultural and historical value. The Oude Kerk, the city's oldest church, is an example. Although some parts may be less accessible, much of the church is adapted for wheelchair access. The neighborhood's museums, such as the Amsterdam Museum and the Prostitution Museum, also offer accessibility and provide a deep insight into local history and culture.

The Red Light District is famous for its lively nightlife. Although some bars and clubs may have limitations in terms of accessibility, many have made improvements to welcome all visitors. It is advisable to research and possibly contact the venues in advance to ensure a pleasant and hassle-free experience.

Moreover, the police presence ensures a safe environment for tourists. In addition, there are assistance services for tourists with disabilities, including information points and assistance in case of emergencies.


 

Jordaan Neighborhood:

Visiting the Jordaan neighborhood in Amsterdam is a unique experience, especially when done in a wheelchair. Here are some tips, always considering a person in a wheelchair:

Jordaan, with its winding canals and historic architecture, is the bohemian heart of Amsterdam. This neighborhood, formerly a working-class area, is now brimming with art galleries, quirky boutiques, and cozy cafes, most of which are accessible.

Before starting the trip, researching and planning are essential. Fortunately, Amsterdam is known for its accessibility. Many of its trams and buses are equipped for wheelchairs, and the city offers accessible maps online. We recommend downloading these guides and planning accessible routes in advance.

The neighborhood is famous for its markets, like the Noordermarkt, where you can enjoy local products and crafts. The cobblestone streets can be challenging, but many areas have been improved to enhance accessibility. Don't miss the Anne Frank House, a moving and accessible place.

The neighborhood hosts numerous art galleries and shops. Many of these are accessible and offer a window into Amsterdam's rich artistic history. Additionally, local cafes and bars are perfect for enjoying live music and the relaxed atmosphere of the neighborhood.

Jordaan is full of restaurants and cafes with options for all tastes. From traditional Dutch cuisine to international dishes, many establishments are accessible and welcoming to wheelchair visitors.

Accessible boat tours: Many operators offer canal tours with accessible boats.

Local events: Jordaan often hosts festivals and cultural events, many of which are accessible.

In conclusion, visiting Jordaan in a wheelchair is a rewarding and feasible experience. The combination of history, culture, and modern accessibility makes this neighborhood an ideal destination for travelers with reduced mobility. With preparation and an adventurous spirit, a day in the Jordaan neighborhood will be unforgettable.

Adapted restaurants

Frank’s Smoke House: https://www.smokehouse.nl/

Frank's Smoke House in Amsterdam is a charming destination for smoked food lovers.

Specializing in seafood and smoked delicacies, it has several manual entrance doors, low tables, wooden chairs, and an accessible bathroom with support bars.

This restaurant and deli, founded in 2017, is famous not only for its smoked fish and meat dishes but also for its vegetarian options, such as smoked tofu, vegetarian risotto with mushrooms, and a selection of smoked cheeses. Additionally, they offer desserts like cherry clafoutis with coconut ice cream and lava cake.

Its hours are Tuesday to Friday from 11:00 a.m. - 7:00 p.m. Saturday: 10:00 a.m. - 6:00 p.m. Sunday: 11:00 a.m. – 5:00 p.m. Closed on Mondays.

Address and contact:

  • Wittenburgergracht 303, 1018 ZL Amsterdam
  • Phone: (+31) 020-5857107
  • Email: info@smokehouse.nl

 

Lotti’s Café, Bar & Grill: https://thehoxton.com/amsterdam

Located in The Hoxton hotel in Amsterdam, this restaurant offers a cozy atmosphere for breakfast, brunch, and dinner.

It is a relaxed and modern place known as a popular meeting point for both locals and tourists.

Lotti’s menu offers a variety of European dishes, including vegetarian and vegan options. Specialties include Italian dishes such as burrata and different pastas, as well as grilled salmon with spinach and Gouda cheese croquettes.

In terms of accessibility, Lotti’s is equipped with a manual operation door entrance and a small threshold, as well as an electric wheelchair platform to access the restaurant. They also have an elevator and an accessible bathroom with grab bars, low tables and chairs, and a mobile payment device.

The café's location is close to public transport, about 7 minutes away.

The place is famous for its cozy atmosphere and impressive interior design. During the day, it is an ideal space to relax, work, or study, and from Thursday to Sunday, the bar hosts local DJ talent, creating a lively and modern atmosphere.

Address and contact:

  • Herengracht 255, 1016 BJ Amsterdam, Netherlands
  • Phone: (+31) 208885500
  • Email: host@lottis.com.

 

Restaurant Blue: https://blue-amsterdam.nl/

Located at the top of Kalverpassage, it offers a panoramic view of Amsterdam's historic center. Accessible by elevator, it has low tables and a nearby accessible bathroom in Kalverpassage.

Blue Amsterdam is a unique café and restaurant located at the top of a futuristic glass tower in the city center, offering a stunning 360-degree panoramic view of Amsterdam. From here, you can see various city highlights like the Rijksmuseum, Munttoren, Westerkerk, Central Station, Royal Palace, and the flower market. This place is accessible by a special glass elevator to the third floor of the Kalvertoren shopping center, located near Muntplein in the heart of Amsterdam.

Blue Amsterdam's menu is inspired by the city's diversity, focusing on homemade food, colorful dishes, surprising flavors, and local products. They offer a wide range of options for breakfast, lunch, early dinner, snacks, pastries, local beers, wines, and cocktails. Additionally, the place is popular for groups and private events.

Opening hours are Monday to Wednesday from 11:00 a.m. to 6:30 p.m., Thursday from 10:00 a.m. to 8:00 p.m., and Friday to Sunday from 10:00 a.m. to 6:30 p.m.

Address and contact:

  • Singel 457, 1012 WP Amsterdam
  • Phone: (+31) 20 427 3901
  • Email: welcome@blue-amsterdam.nl.

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