The Louvre museum , located in the former royal palace of the Louvre, is an accessible museum for people with reduced mobility and is the most visited art museum in the world with more than 9.5 million visitors a year on average, although in 2018 there were more than 10 million visitors who wanted to enjoy its treasures.
In 1793 it was opened to the public thanks to the transfer of the private collections of the monarchy, aristocracy and church, which was a benchmark and model for many other museums.
Currently in the Louvre some 380,000 pieces of art are exhibited, of which 7,000 are paintings and some 380,000 are objects and antiques.
The collections are distributed over five floors and three interlocking wings. The Louvre Museum contains more than 380,000 objects and exhibits 35,000 works of art in eight departments, and its collections are divided into: Egyptian, Etruscan and Roman, Near Eastern, Arts of Islam, Decorative Arts, sculpture, painting, and drawings and prints.
The best-known painting in the museum is the Gioconda by Leonardo Da Vinci, but we can highlight some others such as The Seated Scribe, Liberty Leading the People, or the Consecration of Napoleon.
The little Gallery:
This place within the museum is highly recommended for people with disabilities, whether they come alone or in a group, as it is a 100% accessible space for people with reduced mobility, but it also has various contents for people with mental or sensory disabilities.
It is a small exhibition room that serves as a prelude to the visit of the museum, in this room we can find works related to the museum's collections and of different techniques and periods, from antiquity to the 19th century and that room is expressly conceived for people with disabilities so accessibility is perfect.
Entry:
The museum has different rates depending on several factors, but access is free for people with some type of disability and also for a companion, to be able to access free they must present the corresponding receipt.
The museum is open every day except Tuesdays and its hours are from 09:00 in the morning to 18:00 in the afternoon, except on Fridays when it closes at 21:45.
Closing days of the museum: January 1, May 1 and December 25. (And every Tuesday)
Accessibility:
Metro: Lines 1 and 7 Palais – Royal / Musée du Louvre station or line 14 at Pyramides station (Remember that only line 14 is accessible to people with reduced mobility.
Bus: Buses with numbers 21, 24, 27, 39, 48, 67, 68, 69, 72, 81, 85, 95 stop at the Louvre museum and all are accessible to people with reduced mobility.
Private car: The museum has spaces for people with reduced mobility, it is an underground car park and it is located at the height of the Carousel shopping gallery
Address: 1 Avenue du General-Lemonnier 75001 Paris
Parking hours: from 07:00 to 23:00
Parking phone: (+33) 0153452270
In addition to the physical accessibility, the Louvre also offers a variety of services for visitors with disabilities, such as audio guides in several languages, tactile models of some of the sculptures, and guided tours adapted for people with visual or auditory impairments.
They also offer a companion service for visitors with disabilities who need assistance while visiting the museum. The museum also has an app that provides information on the accessibility of the different areas of the museum and the works of art on display.
Overall, the Louvre has made significant efforts to make the museum accessible to all visitors.
This cathedral was built between 1163 and 1345, and is located on the Ile de la Cite island in the Seine. It is a Gothic construction dedicated to the Virgin Mary and it’s one the oldest Gothic cathedral in the world.
It is accessible for people with reduced mobility, but not in its entirety.
On April 15, 2019, the cathedral suffered a fire and since then it has been under construction, which is expected to be finished in 2024.
Due to the fire, much of the interior of the vaulted ceilings was destroyed, the central spire of Viollet-le-Duc collapsed and the rose windows were damaged.
The cathedral can be visited, but not 100%, you have access to the towers, the central nave, the lateral naves, the transept and the crypt.
For people with reduced mobility, you can visit the central nave, the side naves and the transept, but not the towers, because you have to climb some stairs (there is no elevator).
Important events have been celebrated in this cathedral, such as the coronation of Napoleon Bonaparte or the beatification of Joan of Arc, among others. The cathedral has a capacity of more than 6,000 faithful, and in the crypt, there is also an Archaeological Museum that you can visit. In the outer square there is a bronze statue that marks kilometer zero, from where all distances in France are measured.
Entry:
Admission to the Notre Dame Cathedral is free, but you will have to pay to enter the towers and the crypt.
Its hours are from Monday to Friday from 08:00 to 18:45 and Saturdays and Sundays from 08:00 to 19:15.
Toilets:
There are no public toilets in the cathedral, and the closest one is at 1 Rue du Cloître Notre-Dame, 75004, 4e Arrondissement, Paris, Île-de-France
Accessibility:
Metro: Line 4 Cité station (Remember that this line is not accessible to people with reduced mobility.)
RER commuter train: Lines B and C Saint Michel - Notre Dame station. (We recommend checking if the stop is accessible)
Bus: Lines 21, 24, 27, 38, 47, 85 and 96 (The buses are all accessible)
The Eiffel Tower is the best-known and most visited monument in Paris with more than 7 million people a year and one of the most emblematic structures in the world, initially it was called the 300-meter tower, and it was built for the Universal Exhibition in Paris from 1889.
Few people know that it was designed by the engineers Maurice Koechlin and Emile Nouguier and after an aesthetic redesign by Stephen Sauvestre, it was built by Gustave Eiffel and his assistants.
The construction took 2 years 2 months and 5 days to be carried out and the artists of the time seemed an aberration, after the exhibition it was used by the army for its communications and today, apart from being a tourist attraction, it is also used as a tower of communications for radio and television.
It is situated on the banks of the Seine and today remains the tallest structure in the French capital and was the tallest structure in the world for 41 years.
On March 15, 2022, the radio antenna was replaced with the help of a helicopter, going from 324 to 330 m in total height.
At the time the Eiffel Tower was built, accessibility for people with reduced mobility did not seem to them to be an important issue.
Currently, despite the architecture of the monument, people with reduced mobility can access the 1st and 2nd floors by elevator, but cannot access the top for safety reasons (in case an urgent evacuation becomes necessary). Several refurbishment works have been carried out aimed at facilitating the visit of people with reduced mobility and, among other improvements, we highlight:
Access to the pillars to avoid steps and steel bars.
Elevators with large capacity to accommodate wheelchairs.
Cafeteria and shops at the level.
Toilets for disabled people at level (behind the east pillar) on the 1st and 2nd floors.
Windows equipped on the balustrade of the 2nd floor that allow people with reduced mobility to enjoy the views of Paris.
Magnetic loops for the hearing impaired (at the lockers)
Access to the highest part of the tower is not allowed for people with wheelchairs for safety reasons.
Entry:
The entrance to the tower has different rates depending on several things such as which floor you want to access, if you want to go up by elevator or stairs, but the prices also vary depending on the ages (Adult, child under 4 years old, or children between 4 and 11 years old)
For people with disabilities the rates are reduced (not free) and tickets can be obtained online or at the ticket office at the base of the tower.
Once in the tower, people with disabilities can access the attraction through the “Fast Track” without having to queue.
The tower is open every day of the year from 9 a.m. to 11:45 p.m., last access (closing/eviction at 0:45 a.m.).
As of September 1, the Tower will be open from 9:30 a.m. to 10:45 p.m., last access (closing/eviction at 11:45 p.m.).
In September, the stairs close at 6:30 p.m., except on Saturdays and from September 26 to 29 (they remain open at night).
If you buy the ticket online, remember the following:
As the tickets are nominative, you must correctly indicate the names of all visitors.
Before confirming the purchase, check the date and time, since once the tickets are reserved, no changes can be made. Any purchase is final and firm.
Do not forget the purchase confirmation email address or the access data in the window service to be able to access it later, if you need it.
Check that the electronic ticket is fully legible. We recommend that you print and check your electronic tickets at home before going to the Tower or before traveling to France.
Each electronic entry must be printed on a blank sheet of paper in A4 format and double-sided.
You can also present the ticket on your mobile phone, as long as the barcode can be read.
Accessibility:
Metro: There are three stations very close to the tower
Trocadéro: From this station in 20 minutes you will reach the tower, you can also take a taxi or the number 30 bus that will leave you at the foot of the Eiffel Tower. The downside is that the Trocadero station is home to metro lines 6 and 9, which are not accessible to people with reduced mobility.
Bir-Hakeim: This line 6 station will leave you just over 650 meters from the tower, like Trocadero, the Bir Hakeim stop is on line 6 and is not accessible to people with reduced mobility.
Ecole-Militaire: this line 8 station is also not accessible to people with reduced mobility, it is located about 15 minutes from the tower.
RER (commuter train)
About 7 minutes from the tower we have the RER line C. Watch out! Only three of the stations on this line are adapted and none of them are the ones we need to go to the Eiffel Tower: Bibliothèque François Mitterrand, Pont du Garigliano and Versailles Château Rive Gauche.
Bus:
As we have already mentioned on some occasion, the buses in Paris are adapted, so it is the option that we recommend. Bus 42 will leave you about a 10-minute away from the tower.Buses 69, 82 and 87 will leave you at the Champ de Mars stop located in the gardens at the foot of the tower.
Taxi:
You can always order a taxi that will drop you off at the foot of the tower, it is the easiest but also the most expensive way to get to the Eiffel Tower.
Address and contact:
Champ de Mars, 5 Av. Anatole France, 75007 Paris, France
We propose a Parisian top plan… We are talking about the Moulin Rouge. This Cabaret and show room located in the red light district of Paris has been open since 1889. Its unusual façade and its luminous wings are a greatest attraction from the street, but inside the Moulin Rouge offers every night a cheerful show typical of music- parisian hall.
This place is accessible for people with reduced mobility, it has 6 spaces reserved for people in wheelchairs and its maximum capacity is around 900 people. Bathrooms are also accesible.
The Moulin Rouge has two performances 7 days a week, at 9:00 p.m. and 11:00 p.m. The show lasts 1 hour and a half, in which you can enjoy a whirlwind of dances and playful numbers. The dinner show option is only possible for the 9:00 p.m. show, but the show starts at 7:00 p.m. so you must arrive at 6:45 p.m. and will end at 10:45 p.m.
Entry: The price to enjoy the Moulin Rouge show depends on several criteria. The chosen option: show or show with dinner. The prices to attend only the show start from 87 euros, if you want to have dinner, the prices start at 185 € per person.
Accessibility:
Metro: The Blanche metro station (line 2) is the closest to the Moulin Rouge. You can also get off at Place de Clichy if you prefer to roll a bit. Line 2 and line 13 pass through it ( you will avoid a transfer if you travel on line 13). Remember that the Paris metro is not the best way to get around for a person in a wheelchair, we recommend checking if the stops are accessible or not.
Bus: A few meters from the Moulin Rouge there is a bus stop with lines 30, 54, 68 and 74, which are accessible for people in wheelchairs.
Private car: If you come by private car you should know that there is a car park very close to the cabaret, the Clichy-Montmartre car park, which has a special rate for Moulin Rouge customers, and to benefit from this rate you just have to present your ticket to the cabaret at the parking.
This palace or castle, in French: Chateau, was the residence of the kings of France from 1682 to 1789, it is one of the most important monarchical architectural complexes in Europe.
It is an accessible area for people with reduced mobility
Versailles comprises three palaces: Versailles, Grand Trianon and Petit Trianon, as well as several buildings located in the town, and also incredible gardens.
Since 1995 the palace is administered by the public establishment of the museum and the national domain of Versailles, and was declared a World Heritage Site in 1979.
The palace has 800 hectares, 20 km of paths, 200,000 trees, 35 km of canals, 11 hectares of roofing, 2,153 windows and 67 stairs, this construction and its gardens are among the most illustrious achievements of France.
In 2017, the complex ranked third among the most visited cultural sites in the country after the Louvre Museum and the Eiffel Tower.
In 2018, for the first time, Versailles exceeded the 8 million visitor mark, we must mention that 2018 was a record tourism year for the Paris region.
The palace:
Winter: From November 1 to March 31, from Tuesday to Sunday from 9 a.m. to 5:30 p.m., remember that the last entry is at 5 p.m.
Summer: From April 1 to October 31, Tuesday to Sunday from 9 a.m. to 6:30 p.m., last admission at 6 p.m.
In the main courtyard of the palace there is a pedestrian walkway that goes from the main gate to the Royal gate and allows easier access for people with reduced mobility or disabilities.
Once at the Royal gate there is priority access for people with reduced mobility, we recommend that you ask the agents who are at the Chateau gate for help with access.
The elevators allow access to all levels of visits to the Palace of Versailles. In the reception areas and museum spaces there are benches without backrests or armrests.
The penthouses are not accessible to people with mobility problems.
In the palace they have wheelchairs (in the Gabriel pavilion, in the Petit and also in the Grand Trianon.
The toilets are accessible and located in different places in the castle.
The castle restaurants are also accessible to people with reduced mobility.
The gardens:
The first thing you should know is that in the summer season (from April 1 to October 31) musical shows are held in the fountains, and they are not free.
For people with reduced mobility, the most accessible entrance is the “Queen’s Gate”, and for this it is recommended to come by private car and access through the Flotille or Neptune car park (access through the park)
You can also enter through the “Court of Honor”, which has free parking for people with reduced mobility who present the corresponding receipt. Parking spaces are at your disposal and allow you to access them more easily. As soon as you arrive, you must ask the state agents present at the “Court of Honor”.
Entry:
This attraction has a multitude of tickets and passes, so depending on what you want to see or how much time you have, we recommend that you go to the official website and discover all the possibilities.
For people with reduced mobility, admission is free, both for him and for a companion, in order to benefit you must go to entrance A.
It is highly recommended to book tickets online due to the large influx of people who want to visit Versailles.
The castle is open from 09:00 to 18:30 (closed on Mondays)
Grand and Petit Trianon open from 12:00 to 18:30 (closed on Mondays)
The Gardens are open from 08:00 to 20:30 every day
The RER C line reaches the Versailles Rive Gauche station and from here in 10 minutes you are at the palace.
SNCF train departing from Paris Montparnasse arrives at Versailles Chantiers station and from here it takes 20 minutes to reach the palace.
SNCF train departing from Paris Saint Lazare arrives at Versailles Rive Droite station and from here it takes 20 minutes to reach the palace
In all these cases we recommend checking if the stations are accessible to PMR.
Bus:
The RATP 171 bus leaves from the Pont de Sèvres station (the last stop of the Paris metro line 9) and drops you off at the Place d'Armes de Versailles station. The journey from Paris takes approximately 40-50 minutes, depending on traffic.
Private car:
By private car, you can get there via the A13 motorway, Versalles Center exit. Once there, you can access through the Place d'Armes car park, which is free for people with disabilities who prove it.
Address and contact:
Place d'Armes 78000 Versailles France
Telephone: (+33) 0130837800
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Disneyland Paris
This amusement park located east of Paris, specifically 32 km from the city center, opened its doors in 1992 and was the second Disney complex after Tokyo to open its doors outside the United States.
This 100% family-friendly tourist destination, accessible to people with reduced mobility or any type of disability, has more than 50 attractions for all types of audiences, from the youngest members of the household to adults.
The park has more than 22 square km and inside we can find Disneyland Park and Walt Disney Studios, but it also has a shopping area, a golf course, seven official hotels and another 7 associated... Without a doubt we can say that this is one of the most visited tourist destinations in Europe.
At Disneyland Paris they have launched an accessibility initiative to facilitate the visit to all people, regardless of their disability... (hearing, mental, motor or visual).
The initiative is called MagicALL and this includes the adaptation of the attractions, shows, hotels, shops, restaurants, transportation and even the reservation process, in which they also have trained and qualified employees to help at all times.
Entry:
Please note: Disneyland Paris will only accept official, government-issued disability documents, NOT A LETTER FROM A PHYSICIAN.
Visitors with disabilities will be able to have a 25% discount on the price of the 1 Day / 1 Park or 1 Day / 2 Parks ticket. Special tickets and annual passes can only be obtained at the special ticket offices located at:
Counter 2 at Disneyland Park.
Counter 1 at Walt Disney Studios Park.
Reception of any Disney hotel.
For people with reduced mobility, the priority card can be requested up to 1 month in advance, for this you must:
Have the documentation that proves the disability.
Request the dates on which you want to travel to Disneyland.
Enter your information and upload a valid ID photo.
They will send you a confirmation email.
On the day of your arrival, collect your priority card.
We leave you the link to request it: https://www.disneylandparis.com/es-es/services-for-visitors/card-of-priority/
Holders of the Priority Card: they can be accompanied by a maximum of 4 people in the attractions and by 2 in the parades. Holders of the Special Access Card: they can be accompanied by a maximum of 4 people in the attractions.
Once the form is completed and depending on the answers, you will be assigned a card of one color or another, depending on your degree of disability.
Green: Visitor without mobility problem.
Purple: Autonomous visitor, but with mobility problems
Orange: Visitor without a wheelchair, but with difficulty evacuating the attraction
Sky blue: Non-autonomous visitor with mobility difficulties
Gray: Non-autonomous visitor (Cannot be transferred from the chair to the attraction vehicle)
Toilets:
All the bathrooms in the park are adapted for people with reduced mobility. They are equipped with emergency lights that are activated in the event of an evacuation. If you need to change the diapers of an adult or a child (over 3 years old) with a disability, you can do it at the first aid centers in the park.
Accessibility:
By RER commuter train
From Paris in just 35 minutes you can be in the amusement park thanks to the RER A line which is accessible for people with reduced mobility, you just have to ask them to prepare the access ramp at the same time you are going to take the train.
In Paris there are 5 stations from which to get to the park: (All accessible PRM)
Charles de Gaulle–Etoile
Auber
Chatelet Les Halles
Gare de Lyon
Nation
In Disneyland Paris there are 2 train stations:
Marne-la-Vallée/Chessy station, it is only a 2-minute walk “roll” from the Disney parks.
Val d'Europe Station.
They also have a shuttle bus from both stations that will take you to any of the hotels in the park (except the Davy Crockett Ranch).
Bus:
From Charles de Gaulle and Paris Orly airports there is a shuttle bus (Magical Shuttle) that will take you to any Disney hotel. This bus has a duration of 60 minutes.
We leave you the website for more information www.magicalshuttle.es
People with reduced mobility:
For guests with reduced mobility an adapted transfer vehicle is available with prior reservation. Please visit the Magical Shuttle website or send an email to contact@magicalshuttle.fr at least 2 business days before travelling.
This service is not available for the Disney Davy Crockett Ranch Hotel.
By private car:
Special parking spaces are available for visitors with special needs. To access, you must present the blue badge or the European parking card for people with disabilities at the entrance of the car park. The number of seats is limited. The caravan park also has special parking spaces for people with disabilities. In all the facilities there are parking spaces clearly marked with the pictogram of a wheelchair.
This is one of the most famous monuments in the French capital, it was built between 1806 and 1836 by order of Napoleon to commemorate the victory in the battle of Austerlitz and is located in Charles de Gaulle square, in the VIII district of Paris.
It has a height of 50 meters, a width of 45 and a depth of 22 meters.
This monument is visited by more than one and a half million people every year.
Entry: This monument is accessible to people in wheelchairs and is also free for him and a companion. (corresponding accreditation must be presented).
You should know that access through the tunnel that connects the Champs Elysées with Place Charles-de-Gaulle Etoile is not possible. In your case you must arrive by car directly at the reserved parking spot at the roundabout.
This monument is equipped with 2 elevators and there are trained personnel to help you at all times.
Access to the museum hall is possible via an elevator that is preceded by three steps (assistance required). Staff should be informed prior to your visit.
Access to the roof of the Arc de Triomphe is not possible as it requires climbing a spiral staircase of more than 40 steps.
Toilets: The Arc de Triomphe baths are not accessible to people with disabilities or reduced mobility.
Accessibility:
RER commuter train: Lines 1, 2 and 6 of the RER A (Charles de Gaulle – Etoile Station) are accessible for people with reduced mobility, but you must ask for help at the station to get the access ramp.
Bus: Lines 22, 30, 31, 52, 73 and 92 are all accessible for people with reduced mobility.
By private car: You should take the Porte de Maillot and Avenue de Grand Armee exit or the Porte Dauphine and Avenue Folch exit.
Address and contact:
Place Charles de Gaulle, 75008 Paris, France
Telephone (+33) 155377377
Opinioni su Parigi
Clea
02/giu/2024
4,0
Molte delle attività che abbiamo fatto ci hanno permesso di avere accesso immediato. In alcuni casi purtroppo non c’era nemmeno la rampa per la carrozzina.
Monica
13/mag/2024
3,0
Siamo riusciti a muoverci a piedi abbastanza bene, anche se i marciapiedi non sono in ottime condizioni. Abbiamo utilizzato la Rer ed è stata un'esperienza abbastanza positiva.
Sarah
27/apr/2025
4,0
Some challenges with ramps but not too bad
Angel
26/apr/2025
5,0
En Eurodisney la accesibilidad es una prioridad
La tua guida di Parigi
Paris, also known as the "City of Light" or "Ville Lumière," is the capital and one of the most popular tourist destinations in France. It is located in the north of the country and is bisected by the Seine River. The oldest part of the city is believed to be the two islands of Ile Saint Louis and the island of Cité, with settlers dating back to around 250 and 200 B.C. The city is relatively flat with the highest point being Montmartre at 130 meters above sea level.
With a population of 2.5 million people and a metropolitan area of 12 million, Paris is the second most populous city in Europe after London. The 19th century saw Paris as a center for architectural development, with notable structures such as the Galerie des Machines and the Eiffel Tower built for the 1889 Paris Exhibition.
Paris is the most visited tourist destination in the world, with an estimated 42 million visitors annually. The city offers a wide range of experiences, from high-end fashion and dining to world-renowned cultural attractions such as the Eiffel Tower, Notre Dame Cathedral, Champs-Elysées Avenue, Arc de Triomphe, Garnier Opera, Louvre Museum, National Museum of Natural History, and the Museum d'Orsay.
Some important facts about Paris:
Its currency is the euro
The telephone prefix is (+33)
The time zone is GTM + 1
France is the most visited country in the world.
Their favorite food is cheese, but they also love snails.
Although Paris is known as the city of light, it rains an average of 110 days a year in this city.
On July 14, the taking of the Bastille (the beginning of the French Revolution) is celebrated. This day a great military parade is celebrated in the capital.
Paris is a city that offers a wide range of experiences for visitors with reduced mobility. From adapted excursions, theme parks, to and restaurants, there is something for everyone to enjoy. Motion4rent.com provides important information and resources to help visitors with reduced mobility plan their trip, including information on accessible places of interest and tourist offices. Whether you are looking to explore the city's rich culture and history or simply relax and enjoy the sights and sounds of Paris, www.motion4rent.com is here to help make your stay as enjoyable as possible.
Ufficio turistico di Parigi
In Paris there are many information points, but we break down the most important and central offices.
Information point Place Hotel de Ville:
The Place Hotel de Ville Information Point is a valuable resource for visitors with reduced mobility to Paris. As one of the most central and important information points in the city, it is fully accessible and staffed with competent and multilingual agents who are ready to assist visitors with any information or assistance they may need.
The office offers a wide range of resources, including maps, free guides, and information on more than 500 hotels in the city. They can also help visitors plan their itinerary and provide recommendations for the best tourist attractions to visit in Paris.
Note that the office is closed on December 25th.
Accessibility Information
Reduced mobility:
Access thanks to a lifting device.
Door with automatic opening.
Reception desk with low part.
Display of specific brochures at the correct height,
Rest seats. (For the reception of meetings, toilet adapted to the ground floor, access to the meeting rooms by elevator and with wide circulation).
Visual disability:
Tactile map for visually impaired and blind people.
Absence of obstacles at face height.
Staff present to guide people.
Audible announcement.
Hearing impairment:
Reception desk equipped with a magnetic induction circuit for people with hearing disabilities.
Mental disability:
Responsive reception staff.
Signage associated with simple pictograms at the level of brochure display.
Accessibility:
Metro: Hotel de Ville stop (Line 1)
Train: Chatelet – Les Halles stop (Line 4)
Bus: lines 29, 38, 67, 69, 75, 76, 96
Address:
29 rue de Rivoli. District 4. 75004 Paris
Gare du Nord Information Point:
The Gare du Nord Information Point is a great resource for visitors arriving in Paris by train. Located between tracks 7 and 9 of the international arrivals area, the office offers a wide range of tourist information and assistance, including help with transportation and access to free maps and guides to help visitors navigate the city.
The multilingual staff are available to answer any questions you may have and provide recommendations to make your stay in Paris as enjoyable as possible.
Please note that the office is closed on December 25th, January 1st and May 1st.
Accessibility:
RER commuter train: Gare du Nord lines B, D and E (We recommend checking the lines and stops that are accessible for people with reduced mobility)
Metro: Gare du Nord lines 4 and 5 (Remember that only metro line 14 is accessible)
Bus: numbers 32, 38 and 43 (all buses in Paris are accessible to people with reduced mobility)
Address:
18 Rue de Dunkirk Face aux voies 8-9, 75010 Paris, France
Carrousel du Louvre information point:
The Carrousel du Louvre Information Point is a valuable resource for visitors looking to explore the city and its famous Louvre museum. Located inside a shopping center next to the museum, the information point offers a wide range of services, including hotel reservations and transportation assistance.
The multilingual staff can also provide information and recommendations on other activities and attractions in the city. The shopping center is fully accessible to people with reduced mobility, including its own entrance to the Louvre museum. It also features 33 shops and 12 restaurants.
The shopping center and the information point are open from Wednesday to Monday from 10:00 a.m. to 7:00 p.m. (closed on Tuesdays).
The bathrooms are also accessible for people with reduced mobility.
Accessibility:
Metro:
The Carrousel du Louvre is connected by lines 1 (La Défense – Château de Vincennes) and 7 (La Courneuve – Mairie d'Ivry / Villejuif).
“Palais Royal – Louvre Museum” stop, “Carrousel du Louvre” exit.
These stops are not accessible to people with reduced mobility.
Bus:
The Carrousel du Louvre has lines 21, 27, 39, 48, 67, 68, 69, 72, 81, 95.
Stops: “Palais Royal – Musée du Louvre” or “Palais Royal – Comédie Française” or “Musée du Louvre”.
In this case, they are accessible for people with reduced mobility.
Private car:
The "Parc Carrousel Louvre" can be accessed via avenue du Général Lemonnier, 75001 Paris
- From rue de Rivoli: turn left at the traffic lights for Place des Pyramides
- From Quai des Tuileries: turn left at the traffic lights for Pont-Royal
- From Pont-Royal: go straight on, direction "Opéra", then keep to the right
In all three cases: enter the tunnel; At the traffic light located at the lowest point of the tunnel, take the central ramp marked "Parc Carrousel Louvre".
On foot or in a chair:
3 pedestrian accesses serve the Carrousel du Louvre:
- 99, rue de Rivoli 75001 Paris
- Departure from the Louvre Museum, place de la Pyramide Inversée
- 2 entrances from the Jardin des Tuileries, stairs on both sides of the Arc de Triomphe du Carrousel.
Address and contact:
99, rue de Rivoli, Paris 1st district
Telephone (+33) 0143164710
Trasporto
The Paris Visite Pass is a convenient option for tourists visiting the city for a few days. The pass is available for 1, 2, 3, or 5 days and is valid for travel in different zones, depending on the option selected. The zones range from 1 to 3, which includes travel within Paris and the surrounding area, to zones 1 to 5, which includes travel within Paris, the nearby suburbs, to Orly and CDG airports, Disneyland, and Versailles.
How does it work?
The pass allows for unlimited travel on the metro, RER, Tramway, and bus lines in the Paris region, except for Fileo, tourist circuits, Air France buses and the Montmartre funicular.
Before use, you must write your name, surname and the dates of use on your magnetic ticket. Once identified, the magnetic ticket is personal and non-transferable.
Useful information:
The price varies according to the option selected and the rates range from €14 for one person in the option of zones 1 to 3 and for one day to €73 for one person in the option of zones 1 to 5 and for 5 days.
The pass is activated when you use it for the first time. Once you activate your pass, it will be valid for the remainder of that day and subsequent consecutive days. So if you activate a 3-day pass on a Monday, you'll have all of Monday, Tuesday, and Wednesday to use.
Rates available for adults and children from 4 to 11 years old (10% management fees)
Public transport is free for children under 4 years old.
If your pass is demagnetized, the RATP workers can exchange it for a new one at any metro or RER station, and this is totally free.
With this pass you will also have discounts on some of the city's attractions, such as a boat ride on the Seine, entrance to the Opera or the Tourist Bus.
Airports: Paris has 3 airports:
CHARLES DE GAULLE:
The main and most important is that of Charles de Gaulle. It is located about 25 km from Paris and is the second busiest in Europe, after Heathrow (London).
About to transport between the airport and the center of Paris, there are many options available and here we explain them:
Train:
RER B suburban train, this train connects the airport with Paris and its outskirts. CDG station 1 serves terminals 1 and 3 while CDG station 2 serves terminals 2 A, C, D, E, F and G (terminal 2G is connected to 2F by the free link N2). The trip takes approximately 35 minutes.
Important: Access to the train is through a walkway, upon request (at least one day in advance) by phone or by mail to Accès Plus Transilien. Contact: telephone: (+33) 970824142 or email: accesplus@transilien-sncf.fr
SNCF central line: the “Aeroport Charles de Gaulle 2 – TGV” station is accessible for people with reduced mobility and is located between terminals 2C-2D and 2E-2F. Terminals 2A, C, D, E, F are accessible via the carousel (10 minute away) or the free shuttle N1 (on the 5th floor). Terminal 2G is also connected to 2F via link N2. For terminals 1 and 3 take the free CDGVAL shuttle train.
Station accessibility
Presence of staff: Yes
Assistance offered to access the platforms and get on/off the train: Yes
Wheelchair available: Yes
Surveillance strip on platforms: Yes
Information screens at the station and/or on the platforms: Yes
Audible information at the station and/or on the platforms: Yes
Toilets: Yes
Toilets adapted for wheelchair users: Yes
Information accessibility or point of sale
Access by elevator, ramp or on the same level, from the entrance: Yes
Guidance system for people with visual disabilities from the entrance: Sound beacons and tactile guide strips
Magnetic induction loop: Yes
The CDGVAL shuttle train: allows you to move around the airport. In just 8 minutes it connects terminals 1, 2, 3 + the RER-TGV railway stations + the PR and PX remote car parks. The train leaves every 4 minutes in the period between 4 am and 1 am. It's free and you don't need a ticket. This service is 100% accessible for people with reduced mobility and you do not have to ask for any help.
Bus:
All buses are accessible for people with reduced mobility and all bus stops are at terminals 1, 2A-2C, 2D, 2E-2F.
Line 2: This line takes you to the center of Paris (Etoile, Porte Maillot, Trocadéro, Eiffel Tower) and Paris Charles de Gaulle Airport. The trip takes about 45-60 minutes (70 to the Eiffel Tower).
Line 3: This line connects CDG airport and Paris-Orly airport. Stops at Orly Airport are located on the arrivals floors at Gate L (South) and Gate D (West). The trip takes about 70-80 minutes.
Line 4: This line connects the city center of Paris (Gare de Lyon and Gare Montparnasse) with CDG airport. The journey takes about 60-70 minutes.
Roissybus:
It is important to note that Roissybus is not included in the Paris Visite Pass, and a separate ticket must be purchased for the journey. The bus is equipped with a ramp for wheelchair access and has designated spaces for people with reduced mobility. The bus also has an audio-visual information system that announces the stops.
The journey time is about 60 minutes. Frequencies of passage vary from 15 to 30 minutes depending on the time of day.
Taxi:
Since March 2016, Paris taxis have charged a fixed price for the journey from Charles de Gaulle airport to the city center or vice versa, and the price includes luggage. The cost is typically 55-60 euros.
Not all airport taxis are accessible, but adapted taxis can be found among the fleet that is normally found at the airport.
At the airport, you will find taxis outside the baggage claim area of the following arrival terminals:
Terminal 1: gate 24 on the Arrivals level
Terminal 2A: gate 6
Terminal 2C: gate 14
Terminal 2D: gate 7
Terminal 2E: gate 10 on the Arrivals level
Terminal 2F: gate 11 on the Arrivals level
Terminal 3: exit from the arrivals area
Terminal 2G: blue door.
Rental car:
At Charles de Gaulle airport, various car rental companies are available, and all the major companies offer vehicles that are adapted for people with reduced mobility.
PARIS-ORLY
This airport was the main airport in Paris until Charles de Gaulle airport was built in 1974. It is smaller, and is located approximately 15 km south of the city. To travel from the airport to the center of Paris, there are several transport options:
Train:
Commuter train “RER”: For this option, we will have to change at Antony, and we must ask for help to access the RER. We should also consider which stop in the city center we want to get off at and check if it is accessible. First, we must take the Orlyval train to Antony, then the RER B. Access to Orlyval is through gate K in the Sud terminal and gate A in the Ouest terminal. Upon arrival at Antony, go to the counter for the installation of the mobile access ramp to the RER.
ORLYBUS bus:
This bus provides connection between Paris-Place Denfert Rochereau (in front of the RER B station) and Paris-Orly airport (Sud and Ouest). The travel time is approximately 30 minutes. All buses are accessible for people with reduced mobility.
Line bus:
Another option is bus 183, this bus line connects the airport with the city and is accessible for people with reduced mobility. The journey time is between 40 and 50 minutes.
Taxi:
If traveling in a group or have mobility issues, this may be the most comfortable option to go from Orly to the center of Paris. It's important to remember that since 2016, the price of taxis from Paris airports to the city center is fixed, so there is no need to worry about being deceived. The price to the left bank of the Seine is 32 euros and to the right bank is 37 euros.
BEAUVAIS (BVA)
Beauvais (BVA) Airport is the smallest airport in Paris, located about 85 km from the city center, and mainly operated by the Ryanair company. For travelers with mobility issues, it is recommended to take the bus as a transfer option.
Train:
The SNCF provides a train that connects Beauvais city station with Paris. The journey takes approximately 1 hour and 15 minutes. However, this option is not recommended for travelers with mobility issues as they would have to take a taxi from the airport to the train station and then change trains in the city center to reach their final destination. The taxi fare from the airport to the train station is around 15 euros, in addition to the train fare.
Bus:
The official Paris-Beauvais-Tillé airport bus connects the airport with Paris (Paris Pershing Porte Maillot bus station). The journey takes 1 hour 15 minutes and the bus leaves 15-20 minutes after the plane lands, coordinating with the flight schedules. The vehicles are wheelchair accessible (manual or electric).
Taxi:
This is the most expensive option to go from Beauvais to Paris, since the price is around €170 each way with a day rate and €210 with a night rate.
The journey takes between 1 hour 00 min and 1 hour 30 min depending on the time and the point of departure or arrival in Paris.
Transportation within the city:
Commuter train “RER”:
The RER is a railway network that connects Paris and its surroundings. It has 5 lines: A, B, C, D and E. The RATP directs one part and the SNCF the other. This service opens at 06:00 in the morning and closes at 00:45 at night every day of the week.
Accessibility to stations is marked with 4 symbols depending on their level of accessibility:
Blue circle: These stations are 100% accessible for people with reduced mobility as they have lifts and access ramps and can be accessed without the need for assistance.
Yellow circle: These stations are accessible, but you must ask for help to access, at these stations there are warning buttons on the platforms, but you can also contact the station staff to request help.
Telephone symbol inside a yellow circle: These stops are accessible, but you must notify them at least 24 hours in advance by contacting (+33) 970824142 or by mail at accesplus@transilien-sncf.fr and they may contact you. ask for the European card for people with disabilities.
White circle: These stops are not accessible to people with reduced mobility.
Line A connects the Disneyland® Paris parks
Line B connects the Stade de France and Roissy-Charles de Gaulle airport
Line C connects the Château de Versailles
Line D also connects the Stade de France
Line E connects the eastern outskirts of Paris.
In the capital, the main stations are Châtelet-Les-Halles (lines A, B and D), Invalides (line C), Gare du Nord-Magenta (lines B, D and E) and Gare de Lyon (lines A and D).
Rates apply according to zones (zone 1 to 5). Paris and its surrounding areas correspond to zones 1 and 2. The Château de Versailles is in zone 3, while Charles de Gaulle airport and the Disneyland Paris parks are in zone 5.
For more information, do not hesitate to visit the RATP and Transilien websites.
Metro:
The Paris metro is not the most suitable method of transport for people with reduced mobility, as most of its lines are not accessible for wheelchairs.
The metro network consists of 16 lines, with 300 stations marked by a large yellow letter "M." Lines 1-13 are not accessible for people with reduced mobility, but line 14 offers full accessibility with lifts and ramps, allowing for travel across the entire city.
All stations have sound information and rough markings on the ground for people with vision and hearing impairments. However, it's important to note that only manual wheelchairs can be comfortably used on the subway due to the distance between the platform and the train.
Bus:
Buses are the best option for moving around Paris, as all of them are accessible via retractable ramps, and the vast majority of stops (90%) have good access (those that do not have it are marked with a yellow triangle).
There are 64 bus lines that connect almost all points of the city. Buses have a designated space for wheelchairs and sound information for people with vision problems.
Touristic bus:
In Paris, there are several tourist bus companies that offer hop-on and hop-off service at the city's most important tourist spots. While not the cheapest option, these buses offer comfort, fun, and an audio guide.
Among the companies available, we recommend Big Bus as a third of its fleet is adapted for people with reduced mobility. Of the routes offered, we recommend the red route as it runs through the best-known and most emblematic areas of the city.
Contact: (+33) 153953953
Tram:
In Paris there are 4 tram lines and lines T1, T2 and T3 are accessible to people with reduced mobility thanks to their level access.
Taxi:
In Paris, there are several taxi companies that offer vehicles adapted for transporting people in wheelchairs, one of them is G7 Access. These taxis are available 24/7 and have the same rates as regular taxis.
G7 Access company has 120 vehicles adapted for people with reduced mobility and their drivers are trained to assist passengers with disabilities at all times. You can contact them by phone: (+33) 141276699 or (+33) 147390091.
The fares for taxis are regulated, and it's based on customer service, the price per kilometer traveled and the price per hour, with surcharges and supplements. For trips to certain airports, the amount is fixed, and an invoice must be given to the customer as soon as the amount of the trip reaches a certain amount.
Quartieri / Zone
Cruise on the Seine
One of the things you cannot miss if you visit Paris is a boat trip along the Seine and we suggest a company that provides this service for people with reduced mobility.
Bateaux Mouches:
This company is located in Pont de L'alma very close to the Eiffel Tower, their boats have been recently renovated, are accessible and have glass, in addition to having audio guides in many languages they also have staff who will help you and explain everything you want to know about the route and the buildings and monuments that we will see during the tour.
The tour lasts approximately 1.5 hours.
Hours from April to September: It leaves every 30 minutes and from 10:00 in the morning until 22:30 at night.
Hours October to March: It leaves every 40 minutes and from 11:00 in the morning until 21:20 at night.
This restaurant located next to the prestigious avenue des Champs Elysées, the Chalet du 8e, in addition to being accessible, is very original since the place has the style of a mountain chalet, but in the heart of Paris. The house specialty: crepes and galettes (savory pancake made with buckwheat flour), accompanied by tasty salads. The dishes are copious and the atmosphere is cozy.
The restaurant is accessible to people with reduced mobility and its bathrooms are too.
Accessibility:
Metro: Saint Philippe du Roule stop (This stop is not accessible for PMR)
Bus: Lines 28, 32, 52 and 80
Address and contact:
8 rue du Commandant Rivière. 75008 Paris
Telephone (+33) 0145611810
Restaurant the Alcazar, www.alcazar.fr
The Alcazar restaurant is accessible for people with reduced mobility, it is an English-inspired brewery with a lot of floral decoration inside and an impressive glass dome.
It has two floors where you can taste traditional French food, but also foreign... If you can, we recommend that you attend on a Sunday at lunchtime since its menu is well known and appreciated by its most loyal customers.
The restaurant is accessible and so are its bathrooms.
This Italian restaurant is accessible to people with reduced mobility.
This restaurant works with small producers of La Botte, raw and cooked artisan products that are not yet found in the capital and all this in a warm and pleasant place to visit at any time.
This restaurant is closed on Sundays.
Address and contact:
3 rue Rougemont 75009 Paris
Telephone: (+33) 0148241508
Mail: meriggioparis@gmail.com
Riccete Restaurant: www.ricetteristorante.com
This accessible restaurant for people with reduced mobility offers the classics of la botte but also new creations. It is a very cozy place where home cooking is practiced made up of fresh and seasonal products, it is based on Italian food, more specifically Sicilian.
It has gluten-free dishes and every week there is a vegan suggestion on its menu.
In addition this restaurant is also a place for art exhibitions.
