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La tua guida di Vienna

Welcome to Vienna, the majestic capital of Austria! This cultural metropolis, brimming with history, music, and art, is very advanced in terms of accessibility and offers many options for wheelchair-bound tourists.

Vienna, known as the "City of Music" and the "City of Dreams" due to its association with music and psychoanalysis, has been home to countless historical and cultural figures, including Mozart, Beethoven, and Freud. Fortunately, accessibility is a priority in Vienna, and many of the monuments and tourist attractions are equipped to welcome visitors with reduced mobility.

Don't miss the Vienna State Opera, an iconic institution that has hosted some of the world's most renowned musicians. The State Opera is fully accessible, with ramps and elevators available, and offers special places for wheelchairs in its majestic auditorium. Furthermore, tours of the building are wheelchair-accessible.

Vienna is famous for its museums, many of which are accessible. The Museum of Art History, which houses one of the most important art collections in the world, offers wheelchair access to all its permanent and temporary exhibitions. Similarly, the Belvedere Museum, which houses Gustav Klimt's famous work "The Kiss," is wheelchair-accessible. Both museums offer wheelchairs for rent at the entrance if you need them.

Vienna is also known for its food scene. There are numerous cafes and restaurants that are wheelchair-accessible. One of them is the iconic Café Central, where figures like Trotsky and Freud once enjoyed their coffee and pastries. The café is accessible and has a modified restroom on the ground floor. For an authentic Viennese dining experience, visit Plachuttas Gasthaus zur Oper, famous for its Tafelspitz (boiled beef in broth), which is a local delicacy. The restaurant is accessible and has a modified restroom on the ground floor.

Another important aspect of Vienna is its music, and there's no better place to experience it than the House of Music. This interactive museum is fully accessible and allows you to explore the world of music and sound in an exciting and educational way. Moreover, it hosts regular concerts, many of which are accessible.

For those looking for a bit of nature, the Belvedere Gardens are a fantastic option. These beautiful gardens are designed to be accessible, with paved paths allowing easy access to the gardens. Also, the Palm House, which houses an impressive collection of exotic plants, is fully accessible.

If you're looking for a bit of retail therapy, Mariahilfer Straße is Vienna's main shopping street and is fully accessible. With shops ranging from luxury brands to local boutiques, there's something for everyone.

Finally, don't miss the charm of Vienna's Christmas markets if you visit during the holiday season. Most of these markets are accessible, and though they may be crowded, they are a truly unique experience. Try the hot punch, buy handmade gifts, and enjoy the festive spirit.

Before concluding, it's important to mention that Vienna has an excellent public transportation network, most of which is wheelchair-accessible. Trams and buses have ramps and reserved spaces for wheelchairs, and most metro stations are equipped with elevators. Also, accessible taxis are quite common in the city.

In conclusion, Vienna is a city that has made great strides to be inclusive and accessible to all. With its rich history, vibrant culture, delicious cuisine, and stunning landscapes, it is sure to leave a lasting impression. Be sure to plan in advance, but above all, enjoy the beauty and hospitality that Vienna has to offer. Have a great trip!


Some interesting facts:

  • Time zone: Vienna is located in the Central European time zone GMT + 2.
  • Population: Vienna's population is approximately 1.9 million people.
  • Cuisine: Viennese food is varied and delicious. Some typical dishes include Wiener Schnitzel, which is a breaded and fried veal cutlet; Tafelspitz, which is beef boiled in broth with vegetables and spices served with apples and horseradish puree; and Sacher-Torte, a dense and decadent chocolate cake with a layer of apricot jam. Viennese are also known for their love of coffee, and Viennese cafes are famous worldwide.
  • Language: The official language is German, but you will find that many Viennese speak English fluently, especially in tourist and commercial areas.
  • Climate: Vienna has a temperate continental climate. Winters (December to February) can be cold and snowy with temperatures hovering around 0 degrees Celsius. Summers (June to August) are warm and pleasant with temperatures ranging between 20 and 30 degrees Celsius.
  • Culture and Entertainment: Vienna is known as the "City of Music" due to its rich musical history. It was the home of famous composers like Mozart, Haydn, Beethoven, and Strauss. Today, the city remains a hub for music, with the Vienna State Opera and the Vienna Philharmonic as pillars of the city's music scene. The city is also famous for its museums, including the Museum of Art History and the Albertina Museum, and its architecture, including the impressive St. Stephen's Cathedral and Schönbrunn Palace.

Ufficio turistico di Vienna

In Vienna, tourist information offices provide a wide range of services to visitors, such as information about tourist attractions, events, hotel reservations, selling the Vienna City Card (a card offering discounts for various attractions and services), and much more. Here we provide you with contact information for three main tourist information offices in Vienna:

Vienna Tourist Information Albertinaplatz

  • Address: Albertinaplatz/Maysedergasse, 1010 Wien.
  • Phone: +43 1 24 555.
  • Email:
  • Hours: Open every day from 9:00 to 19:00.

Tourist Information Office at Vienna Central Station

  • Address: Am Hauptbahnhof 1, 1100 Wien.
  • Phone: +43 1 24 555.
  • Email:
  • Hours: Open every day from 9:00 to 19:00.

Vienna Airport Tourist Information Center

  • Location: The Vienna airport tourist office is located in the arrivals terminal.
  • Phone: +43 1 24 555.
  • Email:
  • Hours: While the exact hours may vary, the tourist office is generally open to coincide with the arrival of flights.

Just like the city offices, you can get maps, brochures, and advice on accommodation and attractions. You can also purchase the Vienna City Card at the airport's tourist office.

Tourist offices are an important resource for travelers. They provide maps, brochures, and personalized recommendations about what to see and do in the city. The staff generally speaks several languages and is very knowledgeable about the city. Some offices also sell tickets for events and tours. If you have any questions during your trip, do not hesitate to visit one of these offices.

Vienna City Card:

The Vienna City Card is a tourist card designed to help you save money during your visit to Vienna. With this card, you will enjoy unlimited public transport and discounts at over 210 museums, attractions, theaters, shops, and restaurants.

Prices: (They may have varied, we recommend checking the website)

  • 24 hours: 17 euros
  • 48 hours: 25 euros
  • 72 hours: 29 euros

In addition, there is the option of the Vienna City Card Tour, which includes a Hop-On Hop-Off bus tour in addition to the benefits of the regular card. Prices are:

  • 24 hours: 38 euros
  • 48 hours: 48 euros
  • 72 hours: 56 euros

Children under 15 can travel free on public transport if accompanied by an adult with a Vienna City Card.

With the Vienna City Card, you can travel unlimitedly by metro, bus, and tram within the city. You will also enjoy discounts on many of Vienna's main attractions, such as Schönbrunn Palace, the Vienna State Opera, the Museum of Art History, and much more. Plus, it offers discounts at certain restaurants, shops, and shows.

The card is activated the first time you use it on public transport or at an attraction, and is valid for the next 24, 48, or 72 hours, depending on the duration you have purchased.



Vienna International Airport, also known as Vienna Flughafen, is well-equipped and accessible for people with physical disabilities and/or reduced mobility.

The airport provides assistance services from the point of arrival to departure. You can request help prior to your trip to ensure a smooth and comfortable journey. Wheelchairs are available for use throughout the airport. In addition, all passengers with disabilities can use the special lanes at security checkpoints and customs.

There are several information points located throughout the airport. The information staff is trained to provide assistance to people with reduced mobility. At these points, you can also request assistance services.

Of course, the airport bathrooms are designed to be accessible. They are equipped with supports and railings to facilitate access and use of toilets, and are regularly spaced throughout the airport.

There are ramps and elevators available in all areas of the airport, making it easy to move between different levels. Transit areas have flat and firm surfaces that allow for easy wheelchair movement. Automatic doors and tactile and braille signage further facilitate access.

Moreover, Vienna airport has parking spaces specially designed for people with disabilities. These parking spaces are located near the entrances to facilitate access.

It is recommended that if you require special assistance, you should contact your airline before your trip. Most airlines offer additional services to assist passengers with reduced mobility during their journey.

Address and contact:

  • Vienna International Airport 1300 Schwechat Vienna, Austria
  • Phone: (+43)-1-7007-0
  • Email:
  • Website:

Transportation from the airport to the city center:

Vienna International Airport is well connected to the city center and offers several accessible transport options for people in wheelchairs. Here are some options:

City Airport Train (CAT):

The CAT connects the airport with Wien Mitte station in the center of Vienna in just 16 minutes. The service is completely accessible, with barrier-free access to trains and stations, and there is enough space for wheelchairs. Trains depart every 30 minutes.


The S7 line of the S-Bahn also connects the airport with the city center. This service is also wheelchair accessible and offers a more economical transport option, although the journey is a little longer than the CAT, approximately 25 minutes.


The Vienna Airport Lines bus service connects the airport with several key points in Vienna. The buses are equipped to transport people in wheelchairs and have ramps for easy access.


At Vienna airport, you can find accessible taxis that are equipped to transport people in wheelchairs. We recommend that you book in advance to ensure availability.

We leave you the contact of 2 companies with adapted vehicles in Vienna:

Taxi 31300

  • Phone: +43 1 31300
  • Email:
  • Website:

It's important to book in advance to guarantee the availability of an adapted vehicle.


  • Phone: +43 1 22 8 22
  • Email:
  • Website:

AirportDriver offers transfers to and from the airport and have vehicles adapted for wheelchairs. Always confirm availability at the time of booking.


Vienna has an excellent metro network (U-Bahn) that is accessible for people in wheelchairs. However, the metro does not reach directly to the airport. You would have to take the CAT or the S-Bahn to Wien Mitte and then switch to the metro.

Transportation within the city:

The public transportation system in Vienna is well adapted for people with reduced mobility, including those using wheelchairs. Here's a breakdown of the different modes of transport:

Buses and Trams: Most buses and trams in Vienna are low-floor, making it easy for wheelchair access. Many of the buses are also equipped with wheelchair ramps. You can check the accessibility of bus and tram routes on the Wiener Linien website, the company that operates public transport in Vienna.

Metro (U-Bahn): Most metro stations in Vienna are wheelchair accessible and are equipped with elevators. The Wiener Linien website provides information about the accessibility of each station.

Taxis: As mentioned earlier, there are several taxi companies in Vienna that offer vehicles adapted for wheelchairs, such as Taxi 31300 and AirportDriver. It is recommended to book in advance to guarantee the availability of an adapted vehicle.

Trains (S-Bahn and ÖBB): Trains in Vienna and the rest of Austria are usually wheelchair accessible. The Austrian railway company, ÖBB, provides information about the accessibility of its trains and stations on its website.

Quartieri / Zone

Innere Stadt:

This is the first district and the historical heart of Vienna. It is characterized by its beautiful period buildings, cobbled streets, and numerous tourist attractions. For a person in a wheelchair, here is a bit of what you can see and do:

General Accessibility: Despite its age, Innere Stadt is relatively accessible for people in wheelchairs. Many of the streets and squares, including the famous Graben and Kohlmarkt, have been renovated to be more accessible, with flat and well-fitted cobblestones that allow for easier movement. However, in some side streets, you may encounter more irregular cobblestones.

Most tourist attractions in Innere Stadt, such as St. Stephen's Cathedral, the Vienna Opera House, and the Hofburg Imperial Palace, are wheelchair accessible. Some attractions may have separate wheelchair entrances and you may need assistance for access. We suggest that you check the accessibility of each attraction on its website before your visit.

You should also know that many shops and restaurants in Innere Stadt are wheelchair accessible, although in some smaller or older establishments you might encounter barriers like steps at the entrance. It is advisable to call ahead to verify accessibility.

In addition, Innere Stadt is well connected by public transport, with several accessible bus and tram stops and metro stations with elevators. However, due to its compact size and central location, many of the attractions in Innere Stadt can be comfortably visited on foot or in a wheelchair.

Innere Stadt is a charming and vibrant neighborhood, and although its age can present some challenges in terms of accessibility, the city has made efforts to make it as accessible as possible for all visitors.

Ristoranti accessibili

Plachutta Wollzeile:

This is a famous restaurant in Vienna that specializes in beef dishes. Its best-known dish is the Tafelspitz, a dish of boiled beef in broth with vegetables and spices.

The restaurant is wheelchair accessible, as are its bathrooms.

Address and contact:

  • Wollzeile 38, 1010 Wien, Austria
  • Phone: (+43) 1 5121577

Café Central:

Café Central is a famous Viennese café, recognized as one of the most beautiful in the city. Open since 1876, it has been a meeting place for famous writers, poets, and thinkers over the years.

It is one of the most famous and traditional cafés in Vienna. It offers a variety of local dishes and is wheelchair accessible, as are its bathrooms.

Address and contact:

  • Herrengasse 14, 1010 Wien, Austria
  • Phone: (+43) 1 5333763


Steirereck im Stadtpark:

This fine dining restaurant is one of Vienna's most prestigious restaurants, internationally recognized for its innovative Austrian cuisine. It has been ranked among the best restaurants in the world several times.

It is located in Vienna's Stadtpark and is wheelchair accessible, as are its bathrooms.

Address and contact:

  • Am Heumarkt 2A, 1030 Wien, Austria
  • Phone: (+43) 1 7133168
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