Customers praise Rome's remarkable history, iconic attractions, and welcoming staff at major sites like the Vatican Museums and Pantheon, where accessible entry and guided tours make sightseeing possible. However, they consistently note that the city's ancient cobblestone streets, uneven sidewalks, and limited ramps present significant challenges for wheelchair users and people with reduced mobility; customers recommend planning routes carefully and suggest that mobility scooters with larger wheels handle the terrain better than manual wheelchairs. The rental service receives outstanding feedback for its reliability, flexibility, and responsive communication via email and WhatsApp, with customers highlighting on-time delivery and pickup at hotels, quality equipment, and staff who go above and beyond to accommodate last-minute requests and special arrangements.
基于已验证客户评价的 AI 生成摘要
客户平均评分:4.9/5
Adriana
2026年10月8日
5,0
Really helped us out last minute request and picked up late as I requested. Amazing service!!
Kathleen
2026年10月4日
5,0
Motion4rent was a vacation saver for us! En route to the airport, my sister discovered that what she thought was arthritis was actually a hairline fracture and was ordered to bear no weight on the leg. Needless to say, finding this out as we were leaving for Rome (and Mediterranean cruise) was alarming news! (If you can cancel your trip and reschedule it, I would strongly advise.) Motion4Rent came to the rescue and made our time more than just sitting inside a hotel room. They delivered to our hotel, picked up from a different hotel, and communicated well via email.
Sivy
2026年9月29日
5,0
I cannot say enough wonderful things about this company. They were professional, reliable, and delivered my dad’s wheelchair exactly on time. Then, at the last minute, I realized my mom also needed a wheelchair, and they went above and beyond to get another one delivered quickly and on time. They truly helped make our trip so much easier and less stressful. If you ever need a wheelchair, scooter, or any medical equipment, I highly recommend this company. I am so grateful for their kindness and amazing service!
Susan
2026年9月3日
5,0
Excellent. Not anyone’s fault the city was not good for wheelchairs.
Sivy
2026年9月29日
5,0
Rome is beautiful, but the cobblestone streets can be challenging with a wheelchair. Wheelchairs with larger wheels would make getting around much easier and more comfortable. This company provides excellent, high-quality wheelchairs, and we had a great experience with them.
Charles
2026年8月19日
5,0
See above
Angela
2026年8月6日
5,0
Staff have been polite and kind, email and whatsapp contact has been appreciated.
Anna
2026年8月5日
4,0
We stayed at a remote residential area and it was good access .
只有通过 Motion4Rent 预订过的客户才能发表评价,所有评价均经过审核。
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随时与真人沟通——旅行前、中、后皆可。