Visitors with reduced mobility consistently praise Bilbao's accessibility and welcoming atmosphere. The city features wide streets, accessible metro and funicular systems, and numerous ramps that make exploring straightforward. Customers highlight the friendly local population and accommodating businesses, many of which welcome mobility scooter users inside. The rental service earns high marks for professional, responsive staff, reliable equipment delivery, and flexible problem-solving when booking changes arise.
基于已验证客户评价的 AI 生成摘要
客户平均评分:4.9/5
Eleni
2026年10月21日
5,0
Παρατήρησα την άμεση ανταπόκριση στο αίτημα μου. Είναι ευχάριστο που υπάρχουν τέτοιες υπηρεσίες που βοηθούν κόσμο με κινητικά προβλήματα.
David
2026年9月11日
5,0
Your website could do with some improvement and the UK phone number was answered by a machine in Spanish. Which I didn’t understand. However the people in the shop in Bilbao were absolutely brilliant
Liza
2026年8月17日
4,0
I was happy with the service provided by Motion4rent. When it turned out that the wheelchair I had requested was not available during my rental period, the team was helpful in finding a suitable solution. I also appreciated their assistance when the local store was unable to open at the requested pickup time. The support team was very helpful when issues arose. However, a more proactive approach to confirming equipment availability and pickup logistics could further improve the customer experience.
George
2026年8月14日
5,0
Excellent service.
Eleni
2026年10月21日
4,0
Η πόλη ήταν υπέροχη αλλά στρωμένη με καλντερίμια που λίγο προκαλούσαν μια μικρή ταλαιπωρία στα χέρια. Σε γενικές γραμμές όμως το rollator ήταν μια μεγάλη βοήθεια για την μετακίνηση μου. Σας ευχαριστώ πολυ
Ioannis
2026年10月6日
5,0
An excellent service strongly recommended to any visitors with mobility problems - well done
Helen
2026年9月30日
4,0
I was impressed with the city generally from a mobility point of view - lots of accessible ramps. More drop-kerbs would be a big improvement.
David
2026年9月11日
5,0
A great city to enjoy on wheels! Everyone helpful and very friendly
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