Customers find Bologna generally welcoming and navigable for people with reduced mobility, though they recommend being prepared for bumpy sidewalks and some streets with steps, particularly under the historic porticoes. The rental service earns praise for its easy booking process, quick dropoff options, and responsive customer support across multiple languages. Customers suggest confirming delivery and pickup times in advance, as schedules sometimes differ from initial quotes.
AI-generated summary of verified customer reviews
Jan
Jul 20, 2026
5,0
There was a problem with the first mobility scooter but the follow up and replacement was good.
Bridget
Oct 22, 2025
5,0
It was wonderful that the chair could be dropped off so quickly
Agnes
Oct 20, 2025
4,0
It was good, but the arrival and ending time can be better, we had to go home, and you had said in the mail 9 oclock, but at eleven, they had,'t pick up the wheelchair
Jeffrey
Oct 16, 2025
5,0
Valuable service connecting handicapped users with vendors in different parts of the world, speaking different languages than myself.
Bridget
Oct 22, 2025
5,0
Except stairs to most restaurant/cafe toilets
Jeffrey
Oct 16, 2025
5,0
Bologna was very easy to navigate in a wheelchair although the ride can be quite bumpy on some sidewalks and roadways.
Vincenzo
Apr 22, 2024
5,0
il centro é abilitato alla grande alla presenza dei disabili
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We deliver where you're staying. Delivery options and any fees are shown before you pay.
Every rental is professionally cleaned between bookings.
Cancellation terms depend on the destination, equipment and how far ahead you book — you'll always see them before you pay.
Talk to a real person whenever you need — before, during, or after your trip.