The Prado Museum is one of the most important museums in the world and a must-see destination for visitors to Madrid. It features works by some of the most renowned painters in Spain such as Velazquez, Goya, and El Greco, as well as European painters such as Rubens, Tiziano, and Bosco.
The museum is fully accessible for people with disabilities, including those with reduced mobility, with free admission for people with disabilities and their companion.
The customer service staff is trained to assist visitors with disabilities and special needs. People with reduced mobility can purchase tickets without waiting in line at ticket offices 1 and 2 at the Goya gate, and can also request, 72 hours in advance, a permit to park their car in the square outside the museum, located in front of the Goya gate.
The museum is open Monday to Saturday from 10:00 am to 8:00 pm, and Sundays and holidays from 10:00 am to 7:00 pm.
Accessibility: Paseo del Prado, s/n 28014 Madrid
Metro with lift: Atocha Renfe Metro without lift: Banco de España, Retiro.
Bus: 9, 10, 14, 19, 27, 34, 37 and 45.
Accessible parking: underground parking in Plaza de las Cortes
This atraction It is fully accessible for people with disabilities and has ramps and elevators throughout the building. The staff is also trained to assist visitors with disabilities and different needs.
It is open every day from 10:00 a.m. to 9:00 p.m.
It is a great way to spend some time with family and friends, and experience the world of illusions and optical tricks. It is a perfect activity for all ages and abilities, and a great way to entertain and educate visitors about the art of illusion.
Entrance: Open from Monday to Sunday and has reduced prices for children, pensioners, students and also for people with special needs.
Accessibility:
Metro: Tirso de Molina (light blue line) or Antón Martín.
Buses: Lines 002, 6, 26, 32, M1 with a stop in Tirso de Molina. Line 50, 65 with a stop at Plaza Puerta Cerrada.
Commuter Train: Sol Station (Puerta del Sol). Lines C-3, C-4 of Cercanías Madrid.
Parking: Parking the trail (Calle del Doctor Cortezo, 10).
Located in the well-known neighborhood of Chueca, the Mercado de San Antón is a clean and modern market. The history of the market begins in the 19th century with a wooden box market called "San Antón," named for its location next to the parish of San Antón.
Over the years, reforms have been carried out, and today it serves as a market where you can buy fresh products, as well as taste delicious dishes and tapas of all kinds. It is accessible to people with reduced mobility and has an elevator to make it easy to move between floors.
The market offers endless gastronomic possibilities in the form of tapas on the numerous corners of the 1st and 2nd floors, catering to a variety of budgets and tastes.
On the ground floor, there is a supermarket, and on the 3rd floor, a restaurant. It also has its own parking.
This large market is located next to the Plaza Mayor, it is 100% accessible to people with reduced mobility and there are no architectural barriers.
At its entrance, there is an access ramp. It is located in the tourist center of Madrid, it is a traditional market, where we can find more than 20 stalls where you can find the most varied gastronomy, starting with the best Galician seafood, passing through 5 jotas ham, La Mancha or Asturian cheeses, and ending with the best rice dishes.
As a curiosity, it is the only market with an iron structure that survives in Madrid. Entrance is completely free and accessible to people with reduced mobility through both the main and secondary doors.
The market is open every day of the year from 10:00 in the morning until 00:00.
Accessibility:
Metro Ópera (Lines 2 and 5) and Sol (Lines 1, 2 and 3)
Commuter Lines C3 and C4
Bus lines 3 and N16
Closest parking: Plaza Mayor, with reserved places.
Flamenco show at the Flamenco theater in Madrid is a 100% accessible plan for people with reduced mobility. It is a flamenco show in the heart of Madrid, a place where you can enjoy the essence of the best flamenco art, a meeting point for lovers passionate about flamenco. Do not miss it.
Entrance: The theater is 100% accessible for people with disabilities, there is no discount for disabilities, and there are shows every day of the year.
Schedule: Every day of the year (Monday to Saturday at 6:00 p.m. or 8:00 p.m., Sunday single pass at 6:00 p.m.
Accessibility: Calle del Pez 10, 28004 Madrid (Alfil Theater)
This theme park located in San Martín de la Vega, Madrid, was inaugurated in 2002, where visitors can find 5 thematic areas based on Warner films and cartoons. It features 33 mechanical attractions, including the tallest drop tower in the world.
The park has been awarded as the safest theme park in Spain and in 2019, it received 2.26 million visitors, making it one of the most visited theme parks in Europe.
Entrance:
The rate for people with disabilities is integrated into the Reduced Entrance Rate. The entry for people with disabilities includes a free companion at the entrance to the park.
It will be necessary to present the Official Card for people with Disabilities (33% or higher). The companion of the person with disabilities must be the same during the visit date and must access the park at the same time as the person with disabilities.
Accessibility:
You can access the park by private car through the A-4 highway, exit 22, you can also access the Pinto train stop (line C-3). From there, you can take the 413 bus from "La Veloz" that will take you to the entrance of Parque Warner, and you also have line 412 bus as well.
The Santiago Bernabéu Stadium is the football stadium of the Real Madrid football club. The stadium was inaugurated in 1947 and replaced the Chamartín Stadium, which was badly damaged and obsolete after the civil war. The stadium is located on Paseo de la Castellana, in the Chamartín district and its maximum capacity is around 81,000 people.
There is the possibility of taking a guided tour of the Stadium and its museum, where you can discover its history and see all its trophies. However, currently, due to remodeling works, it is not possible to do the visit in a wheelchair.
Entrance:
The access and movement of people with reduced mobility is concentrated around the two areas of reserved seats, located in the lower stand of the south end and in the grandstand on the east side, with direct access to the outside (doors 48 and 51, respectively).
Both areas have accessible routes to the squares and adapted toilets. Schedule is variable according to match.
Accessibility:
Avda. de Concha Espina / Calle Padre Damián 28036. The nearest metro stations with lift are Nuevos Ministerios, Lines 6, 8 and 10, Commuter train with lift: Nuevos Ministerios, metro without lift: Santiago Bernabéu, Line 10.
The nearest bus stops are 14, 27, 40, 43, 120, 126, 147 and 150.
This bullring is the largest in Spain and the third in the world after Mexico and Venezuela and can hold approximately 25,000 people.
You can visit the inside every day from 10 a.m. to 7 p.m., and the tour includes a visit to the bullring and also to the museum that is located inside, where you can enjoy many historical pieces and discover the history of bullfighting from its beginnings to the present day.
Entrance:
The bullring has 18 exterior gates. People with reduced mobility can access the lifts directly from the street through the Authorities door and the one before the Quadrillas Courtyard. From the ground floor, it is not possible to visit the bullring in its entirety, as the corrals are located between lines 2 and 3. During concerts, people with reduced mobility enter through seating 1, accessing the 2nd floor by elevator, where they have reserved seats in tier 6.
Schedule: open during the celebration of the different events and in bullfighting season, from 10:00 a.m. to 2:00 p.m. and from 4:00 p.m. to 7:00 p.m.
The Museum of the Cathedral of the Almudena is located in the Metropolitan Cathedral of Santa Maria la Real de la Almudena and in it we can find above all catechist and religious pieces and works.
The museum's itinerary begins with the origin and history of the Cathedral, followed by various collections, among which we highlight some tapestries of immense value and many portraits of bishops who have governed the diocese since 1885.
If you like sacred art, be sure to visit this beautiful museum.
Entrance: The Almudena Cathedral Museum is located in the center of the city, partially sharing the cathedral site itself. It occupies four different levels; ground floor with access to the public service area, floor 1 with various exhibition rooms and general toilets, floor 2 with exhibition rooms that occupy the galleries of the cathedral and floor 3 of the dome. Movements between floors 1 to 3 are accessible by means of four alternative elevators to the stairs, and movements between the ground floor and floor 1 are with an alternative stair lift platform. The visit ends inside the cathedral, whose visit is free.
Schedule: Monday to Saturday, from 10:00 a.m. to 2:30 p.m. Closed on Sundays, holy days of obligation and days of special acts of worship
Accessibility: Plaza de la Almudena, s/n 28013 Madrid.
Metro with elevator: Ópera, Line 2, 5 and Ramal.
Bus: 3 and 148
Accessible parking: Plaza de Oriente underground parking
The Reina Sofia National Art Center Museum is a contemporary art museum of the 20th century. The building that houses it is located in Atocha, Madrid and was previously the General Hospital of Madrid. The museum was inaugurated in 1992 and an extension was added in 2005.
This museum is 100% accesible for a wheelchair visitors.
The Reina Sofia, the Thyssen and the Prado form the well-known triangle of art in Madrid and was declared a World Heritage Site in 2021. The permanent collection of the museum contains works by great Spanish artists of the 20th century, especially Dalí, Miro, and Picasso, as well as other great Spanish and international painters.
The number of visitors has gradually increased, making it the most visited museum in Spain and one of the most visited in the world. In 2016, there were more than 3.5 million visitors who passed through its galleries.
Entrance
Entrance is free for people with disabilities and for a companion in case it is essential for the visit. There is also a free service of interpreters in Spanish Sign Language (LSE) available upon request, with application required at least two weeks in advance.
Schedule: Monday to Saturday, from 10:00 a.m. to 9:00 p.m. Sunday 10:00 a.m. to 7:00 p.m. Tuesday closed
Accessibility: Calle de Santa Isabel, 52 28012 Madrid
Metro with lift: Atocha Renfe, Lavapiés Metro without lift: Atocha
The Royal Palace of Madrid, also known as the Palacio de Oriente, is the official residence of the head of state, but the current king and queen do not live there, they reside in the Zarzuela Palace.
With an area of 135,000 square meters and 3,418 rooms, it is one of the largest palaces in the world and contains a lot of historical and artistic heritage.
The palace was built by order of King Felipe V and construction began in 1738, designed by architect Filippo Juvara. The last king who lived in the Royal Palace was Alfonso XIII. In 2016, the Royal Palace received more than 1.4 million visitors, making it the seventh most visited monument in Spain.
Entrance: is accessible to wheelchair users at the Bailén street entrance, which is flat and has a passage width of 80cm. A 75cm wide control and scanner pass is crossed. This entrance also has direct access to the courtyard of the palace.
Schedule: From October to March from 10:00 a.m. to 6:00 p.m. From April to September from 10:00 a.m. to 8:00 p.m. Access ticket offices close one hour before. They do not have a weekly closing day, they close for Official Acts.
Accessible parking: Underground parking in Plaza de Oriente.
Parco del Retiro
El Retiro Park is an accessible park for people with disabilities, with an area of 125 hectares and more than 15,000 trees. It is a green haven in the center of Madrid, with special gardens such as the Jardín de Vivaces, the Jardines de Cecilio Rodríguez, the Jardines del Arquitecto Herrero Palacios, the Rosaleda and the Parterre Francés with the Bald Cypress, the oldest tree in Madrid. In addition to being one of the lungs of the city, it also offers culture, leisure and sports to Madrid residents and visitors. Among the most important architectural and historical elements are the Estanque Grande, the Palacio de Velázquez, and the Palacio de Cristal, currently used as exhibition halls. The Crystal Palace is one of the main examples of iron architecture in Spain. The park also has notable sculptures and fountains such as the monument to Alfonso XII, the Fernando VII private, the statue of the Fallen Angel, and the Galápagos fountain.
The park has good accessibility for people with disabilities, as most of the trails and itineraries are easily passable. Some trails are paved, while others are dirt but have a level of compaction that is uniform and compacted in general, which allows easy access for people with disabilities. In addition, since 2019, the boats on the lake are accessible to wheelchairs, thanks to several improvements that have been made both in the dock and in the boats. People with reduced mobility have a reduced price for this activity.
Entrance to the park is free for everyone. The park has summer hours: from April to September, it opens from 06:00 to 00:00, and in winter time, from October to March, it opens from 06:00 to 22:00.
Accessibility:
Plaza de la independencia 7. 28001 Madrid, and to arrive by public transport we can arrive by metro through the following stations: Atocha L1, Estación del Arte (L1) Ibiza (L9) and Retiro (L2).
If you are visiting Madrid, you should not miss the impressive Plaza Mayor. This square is accessible for people with disabilities thanks to several ramps and accesses to level 0. It is open every day of the year and offers a wide variety of services, such as one of the most important tourist information offices in the city, which is completely accessible for people in wheelchairs. You will also find souvenir shops, the possibility of booking a guided tour, and, of course, you can enjoy the impressive view of the square while having a coffee or a beer at one of its many terraces and bars.
In the square, you can find some attractions for tourists such as mimes, people dressed as Disney characters, painters who exhibit their works, and other street art. We recommend a visit to this iconic square.
Accessibility:
To get to the Plaza Mayor you can get there by bus with the following lines: 133, 146, 26, 32, 52 and 65.
If you want you can also get there by metro with lines M1, M2 and M5.
Puerta del Sol
The Puerta del Sol square is one of the most iconic places in Madrid, famous for its Casa de Correos clock and its Kilometer Zero marker. It is a meeting place for the locals and an obligatory stop for tourists. The square has several points of interest, such as the statue of the Bear and the Madroño, the statue of Mariblanca, and the equestrian statue of Carlos III. Since August 2020, the square is completely pedestrianized and accessible to people with reduced mobility. Additionally, some of the nearby streets have also been pedestrianized, such as Calle Mayor, Alcalá, Carrera de San Jerónimo, Espoz y Mina, and Victoria.
Accessibility:
To get to the Puerta del Sol square you can access by bus with lines 002, 5, 6, 9, 15, 20, 26, 32, 46, 50, 51, 53, 65, 150, M1, SE 712, N16, N26.
Also by metro with the lines Sol L1, L2, and L3.
Opinioni su Madrid
Pierpaolo
08/mar/2025
4,0
Non tutti i negozi hanno un’accessibilità per la persona a mobilità ridotta ma in generale Madrid è stata una città accessibile
Diana
25/apr/2025
5,0
Tout le monde très sympathique et serviable
Marina
23/apr/2025
4,0
En el Open Madrid para acceder a algunos estadios no es posible con movilidad reducida
Julio
22/apr/2025
5,0
Hice uso de los scooters en Madrid, Barcelona y Florencia y Siempre atendieron oportunamente, con equipo en buen estado y con excelente servicio.
La tua guida di Madrid
Madrid is a city that offers something for everyone, regardless of their mobility needs. The city is making a concerted effort to improve accessibility for all visitors, including those with physical disabilities. This includes a wide range of accessible tourist attractions, such as museums, galleries, parks, and shopping areas.
One of the highlights of Madrid is its art and culture scene, which is second to none. The Prado Museum, the Reina Sofia Museum, and the Thyssen-Bornemisza Museum are all must-see destinations for art lovers. The city is also home to many beautiful parks, such as Retiro Park, which is perfect for a leisurely stroll or a picnic.
Madrid is also renowned for its delicious cuisine and is a paradise for foodies. From traditional Spanish dishes to international cuisine, there is something for every taste. The city is also home to a wide range of bars and nightclubs, making it the perfect destination for a night out on the town.
And for those who want to take a break from the hustle and bustle of the city, there are also many accessible beaches and excursions available, such as the adapted theme parks and accessible restaurants. And for those who want to explore the city at their own pace, the www.motion4rent.com provides mobility scooters and wheelchairs for rent.
Overall, Madrid is a city that offers something for everyone and is committed to improving accessibility for all visitors. So, whether you're looking for art, culture, leisure, sports, gastronomy or shopping, Madrid has it all and will make sure you enjoy your stay!
Ufficio turistico di Madrid
Madrid has several tourist offices scattered around the capital, we detail the most important in the city.
Plaza Mayor Tourism Center:
Plaza Mayor, 27 , 28012 Madrid
This office located in the hall of columns of the Casa de la Panadería, is one of the most modern and well-prepared offices to serve tourists visiting Madrid, it is accessible to people with disabilities and has the following advantages in terms of accessibility refers to:
Metro Bank of Spain (L2), Art Station (L1), Seville (L2)
Bus: 001, 6, 10, 14, 26, 27, 32, 34, 37, 45, C03
Commuter Train: Madrid-Atocha
Information point Barajas Airport T4
Located in the arrivals area, next to the baggage claim area, this tourist information point is open throughout the year. It has everything that the visitor needs to enjoy their stay in Madrid.
Services offered:
Face-to-face attention.
Self-consultation.
Audio-visuals.
Adapted access.
Accessibility:
Accessible counter.
Magnetic loops for people with hearing disabilities.
Accessible map of Madrid in braille with a downloadable QR on mobile devices for people with visual disabilities with all the tourist information.
Calle de las Huertas, 76 - 78, 28014, Madrid (near Paseo del Prado, in the Barrio de las Letras)
The Foreign Tourist Service -SATE- is a specialized service managed by the Municipal Company MADRID DESTINO in collaboration with officials from the National Police Corps. Its purpose is to assist tourists who, during their stay in Madrid, have experienced an exceptional situation and require police support.
The functions of the service include support in police procedures, locating relatives, canceling credit cards, contacting embassies and consulates, tourist information, and others.
Current temporary location: National Police Station
Adolfo Suárez Madrid-Barajas Airport is committed to providing accessible services for all passengers, including those with disabilities. Upon arrival at the airport, passengers with disabilities can ask for help from AENA staff who will assist them inside the airport. The airport is in compliance with Regulation (EC) 1107/2006 of the European Parliament, which ensures that airport services are accessible to all passengers.
The airport offers a free attention and assistance service for passengers with reduced mobility or any type of disability. This service can be requested at least 48 hours in advance, to ensure that the entire trip is prepared from the moment you arrive at the airport. The service includes help with check-in, baggage, boarding and disembarking, and transportation within the airport.
This help ensure that all passengers, including those with disabilities, have a smooth and comfortable travel experience at Adolfo Suárez Madrid-Barajas Airport.
Metro:
Madrid's metro network has implemented many universal accessibility measures in recent years. Approximately 60% of the network has lifts and other built-in communication and security measures for people with disabilities. Additionally, about 50% of the train and wagon fleet complies with the recently approved accessibility regulations of the Community of Madrid.
Bus:
The city's bus network, operated by EMT, is also fully accessible for people with disabilities. All buses have a low floor, a tilting system and an access ramp for wheelchair users. External push buttons to unfold the access ramp and bars to facilitate the ascent and descent of the vehicle. Furthermore, EMT continuously incorporates new and varied universal accessibility measures, both in staff training and in the design of stops and buses.
Eurotaxi:
For those who prefer a more comfortable and personalized service, the Eurotaxi service offers adapted vehicles that are suitable for any traveler, but that preferably meet the demands made by people with physical disabilities and people with visual disabilities. The rates are identical to the rest of the taxis. The service can be contacted by phone at (+34) 91 547 86 00 or 902 47 82 00 / 010.
Overall, Madrid has made significant efforts to improve accessibility for all travelers, including those with disabilities, in the public transportation system.
Quartieri / Zone
The Art Walk:
The Art Walk is one of the most important tourist and cultural itineraries in the world, where you can admire the museums, architecture, gardens, walks, fountains and monuments along the Paseo del Prado, Calle de Alcalá, Puerta del Sol, and Paseo de Recoletos. In this area, and very close to each other, there are three of the most important painting museums internationally: El Prado, Reina Sofía, and Thyssen-Bornemisza. These last three museums have free admission for people with disabilities and their companion.
The Gran Vía:
The Gran Vía, known as the route of entertainment and shopping, runs mostly along Gran Vía, which celebrated its first centenary in 2010. It is an avenue in the center of Madrid that has important theaters, cinemas, commercial establishments of all kinds, hotels, cafeterias, and restaurants, all located in beautiful buildings designed by important architects. Additionally, it is suggested strolling through Montera and Preciados streets, the latter one of the most expensive and busiest in the world, full of an interesting commercial offer.
The Retiro Park:
The Retiro Park is a haven of peace and well-being for the people of Madrid. It is said that it is one of the lungs of the capital, although it also provides leisure and culture. The Estanque Grande can be explored with rowing boats, and since 2019, it is accessible to people in motorized wheelchairs. Visitors can also enjoy the exhibition rooms of the Palacio de Velázquez and the Palacio de Cristal. This park does not have specific accessibility actions, but it is possible to travel comfortably through almost all its itineraries and trails.
Address: Plaza de la Independencia, 7, 28001 Madrid
Mercado San Miguel is a restaurant located in a market and is accessible for people with reduced mobility. The market has two access doors and bathrooms that are adapted for people with reduced mobility.
The restaurant is open Monday-Wednesday and Sunday from 10:00 am to 12:00 pm, Thursday-Saturday from 10:00 am to 2:00 am. On December 24th and 31st, the restaurant will be open from 10:00 am to 3:00 pm.
Accessibility:
Metro with lift: Sol Metro without lift: Ópera
Bus: 3 and 148
Accessible parking: Plaza Mayor underground parking
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