Customers consistently praise the rental service for reliable, friendly delivery and pickup, often to their hotel, with responsive communication throughout their stay. The team is noted for flexibility and helpfulness, including accommodating last-minute requests and equipment exchanges. Regarding Puerto del Carmen itself, customers find the newer areas generally accessible with mostly flat terrain, though some recommend exploring quieter spots like Matagorda. Customers suggest planning routes carefully, as drop curbs and pavement heights vary across different parts of the city.
AI-generated summary of verified customer reviews
Average customer rating: 4.9/5
Michael
Oct 17, 2026
5,0
Very pleasant and easy to arrange thank you
Philip
Oct 12, 2026
5,0
Sam was brilliant, kept us up to date and arrived as stated. Was very professional and polite. Excellent service
Amanda
Apr 29, 2026
5,0
Very good communication, delivered and collected from my hotel which made it easy.
Duncan
Mar 30, 2026
5,0
Ordered the buggy at 11am and it arrived an hour later, delivered to the Hotel lobby.
Duncan
Mar 30, 2026
4,0
Went to Matagorda... quieter there!
Paul
Feb 22, 2026
5,0
The scooter was delivered to our hotel in Playa Blanca
Bianca
Dec 29, 2025
5,0
Perfect
Denis
Oct 14, 2025
4,0
All I would say is that the drop kerbs are not very good
Only customers who booked with Motion4Rent can leave a review, and every review is moderated.
We deliver where you're staying. Delivery options and any fees are shown before you pay.
Every rental is professionally cleaned between bookings.
Cancellation terms depend on the destination, equipment and how far ahead you book — you'll always see them before you pay.
Talk to a real person whenever you need — before, during, or after your trip.