Customers praise Puerto de la Cruz as a welcoming holiday destination where most shops, bars, and restaurants accommodate mobility scooters. The rental service earns consistent appreciation for responsive, professional support and reliable equipment delivery to hotels. Customers recommend planning routes carefully, as accessibility varies across the city—some areas have good dropped kerbs and ramps, while hillier neighborhoods present challenges. Overall, visitors value the freedom the service provides to explore the town and surrounding areas independently.
AI-generated summary of verified customer reviews
Average customer rating: 4.7/5
Andrew
Sep 30, 2026
4,0
Great company chair was big help it was a bit pricey for the 2 weeks £102.01 for hire and then another 90euro so in all 2 hundred pounds after saying that I would recommend this company.
Robert
May 9, 2026
5,0
I rented two mobility scooter from this company very good service and very understanding members of staff would certainly use this mobility company again Thanks
Lara
May 4, 2026
4,0
Did not realise that the service was outsourced to someone else, but that was fine.
Jackie
Mar 24, 2026
5,0
First class service. Had a problem with charger, just told them and it was changed immediately. Highly recommend.
Andrew
Sep 30, 2026
5,0
Fantastic place for a holiday will be back
Jackie
Mar 24, 2026
4,0
Some sides of crossings have dropped kerbs but they forgot to do the other side! Ramps provided at side of steps but then 20-25cm drop onto path. Need to have your wits about you.
Janet
Dec 27, 2025
4,0
Puerto de la Cruz is good for mobility scooters, most shops accept scooters and bars and restaurants too. The area is clean and welcoming a lovely place for a holiday.
Heidi
Nov 26, 2025
5,0
Was just what I needed getting round the hotel and the local park would use again - not powerful enough for the hills
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