Customers praise Madrid's overall accessibility, highlighting well-adapted sidewalks and tourist attractions that welcome wheelchair users and mobility scooter riders. The rental service receives consistent acclaim for professionalism, punctuality, and responsive customer support via WhatsApp. Customers recommend noting that some older streets feature cobblestones or uneven surfaces, and suggest planning routes accordingly. Many travelers appreciate how the service enabled them to explore the city comfortably and independently.
AI-generated summary of verified customer reviews
Average customer rating: 4.9/5
Marie franck
Oct 19, 2026
5,0
Un service performant à la hauteur de mes attentes
Maureen
Oct 19, 2026
5,0
Very accommodating- we changed our pickup from airport to the hotel and it worked great.
Ivana
Sep 27, 2026
5,0
Esto es maravilloso, Yo no cambiaria nada 😍
Adina
Sep 26, 2026
5,0
Very professional! Excellent service. Highly recommended
Keith
Jul 30, 2026
5,0
Madrid was very accessible and my son was really pleased he could join in with us and get to the places we could this is not always the case in major cities
Robin
Jul 1, 2026
4,0
all taxis were happy to carry wheelchaur colapsed in boot
William
May 13, 2026
5,0
one of the best cities for taxi service I am originally from New York and have lived in Paris Currently, in Dublin By far the taxi situation in Dublin is the best
Pety
May 1, 2026
4,0
Tem muita gente transitando e muitas construções
Only customers who booked with Motion4Rent can leave a review, and every review is moderated.
We deliver where you're staying. Delivery options and any fees are shown before you pay.
Every rental is professionally cleaned between bookings.
Cancellation terms depend on the destination, equipment and how far ahead you book — you'll always see them before you pay.
Talk to a real person whenever you need — before, during, or after your trip.