Customers consistently praise the rental service for its responsiveness, punctuality, and helpful communication via WhatsApp and email. Istanbul's historic charm attracts visitors, though customers note that cobbled streets, steep terrain, and narrow sidewalks in older areas present navigation challenges for people with reduced mobility. Many highlight the warmth and helpfulness of local residents and hotel staff, and recommend planning routes through main streets and major tourist attractions where accessibility is better. Customers suggest renting sturdy scooters suited to the city's hills and terrain.
AI-generated summary of verified customer reviews
Average customer rating: 4.9/5
Nayyar
Oct 21, 2026
5,0
I recently hired an electric mobility scooter in Istanbul and received excellent service. Booking was very easy, communication was great, and the scooter was delivered to my hotel before I arrived. I’ve used this company several times, and they have consistently provided an amazing service. I highly recommend them to anyone looking to hire mobility equipment in Istanbul.
Mahomed
Sep 19, 2026
5,0
Excellent service and product very easy and simple all the way through thank you so much
Pauline
Sep 3, 2026
5,0
I rented from you in Vienna and it was an excellent machine and service perfect. I rented again in Istanbul. The people I dealt with amazingly helpful but unfortunately the 1st machine broke down due to a battery problem . This was very quickly fixed though and i had another better scooter there next morning. They stayed in contact and were really lovely even when I kept extending my time.
Shahab
Aug 20, 2026
5,0
Wheelchair was delivered on time and picked back up promptly. Thanks for your service
Hassan
Jul 12, 2026
5,0
Good roads and ways
Bereket
Jun 8, 2026
4,0
I had a blast!! Except that my mobility was limited.
Noele
Dec 28, 2025
5,0
Interesting question. Whilst the city is a challenge due to the hills, if you have a strong companion you can get around with relative ease. The attractions, bar, restaurant and hotel staff as well as the general public were always helpful. Public transport is also accessible.
Adele
Sep 14, 2024
4,0
I found Istanbul wonderful totally, but everyone was just so helpful. You need a quite robust scooter and motion4rent understand this. I would highly recommend them they were excellent.
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